Outreach logo
Outreach

Close the Sales Execution Gap

Global Account Director

Account ExecutiveSalesFull TimeRemoteLeadTeam 1,001-5,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

18 days ago

Salary

$340K - $365K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Global Account Director

Outreach

• Accelerate Revenue Growth: Meet or exceed revenue targets for assigned global accounts by expanding business within existing accounts and acquiring new strategic clients in line with Outreach’s objectives. • Mitigate Churn and Contraction: Build and maintain robust, long-term relationships with key decision-makers across all relevant countries. Ensure high levels of customer engagement, satisfaction, and loyalty. • Lead Complex Negotiations: Guide high-stakes contract negotiations with C-level executives, procurement, and legal teams, ensuring mutually beneficial deal closures. • Cross-Functional Collaboration: Work closely with internal teams—Marketing, Product, and Customer Success—to ensure smooth delivery of services. Act as a strategic leader, effectively communicating and structuring sales plans in collaboration with key internal stakeholders. • Engage with Partners: Understand the partner landscape around your global accounts, identifying allies or competitors, and incorporating strategic sales approaches to navigate complex multinational partnerships. • Competitive Mindset: Stay informed about the competitive landscape in key countries and regions, developing strategies to outmaneuver competitors. • Multi-Cultural Perspective: Effectively engage with senior executives across multiple countries, understanding the cultural nuances and leadership styles in each region. Demonstrating cultural adaptability is essential in establishing trust and credibility. • Client Growth Mindset: Demonstrate a deep understanding of your clients' business environments, including industry and market trends. Be adept at analyzing public documents, researching competitors, and translating this information into actionable sales strategies. • Data Hygiene: Meticulously maintain accurate and up-to-date records of sales activities, client interactions, forecasts, and pipeline data in CRM systems. • AI Adaptability: Demonstrates a growth mindset with a willingness to learn, adapt, and effectively leverage emerging technologies, including AI-driven tools and platforms, to enhance productivity, customer engagement, and business outcomes. • International Travel: Be prepared to travel internationally as required. • Additional Duties: Perform other responsibilities as needed.

Job Requirements

  • Bachelor’s degree in a relevant field, or equivalent experience.
  • Over 10 years of experience in strategic enterprise sales with a strong track record of exceeding revenue targets consistently, ideally within SaaS or technology-driven environments.
  • Proven success in selling complex solutions to large, multinational clients.
  • Expertise in managing global accounts, including navigating challenges across multiple entities, countries, and languages.
  • Strong experience in Finance or Telco vertical is a plus
  • Strong familiarity with sales automation and CRM systems, especially platforms like Outreach.io and Salesforce.
  • Excellent communication, interpersonal, and negotiation skills, with a proven ability to influence decision-makers at all organizational levels in multi-cultural environments.
  • Experience working in fast-paced, results-driven environments with a high level of accountability.
  • Strong integrity, business acumen, and financial insight to showcase ROI and performance metrics effectively.
  • Proficiency with asynchronous collaboration tools such as Slack, Microsoft Office or Google Suite, Zoom, and Webex.
  • Ability to build trust and rapport in both in-person and virtual settings.
  • Previous experience in an expatriate role is highly desirable.
  • Fluency in multiple languages is a significant advantage.

Benefits

  • Flexible time off
  • 401k to help you save for the future
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • A parental leave program that includes options for a paid night nurse, and a gradual return to work
  • Infertility/ assisted reproductive services benefit
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Snacks and beverages in the Office, along with fun events to celebrate
  • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

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