• Develop, execute, and maintain automated test scripts for web applications. • Identify test cases suitable for automation and prioritize based on risk and impact. • Execute automated regression tests and analyze results. • Log, track, and validate defects through resolution. • Collaborate with developers during sprint cycles to ensure testability. • Participate in test planning, test case reviews, and retrospectives.

• Identify and resolve physician and hospital reimbursement challenges in collaboration with account and prior authorization teams • Lead reimbursement-related calls, meetings, and discussions with new and existing accounts • Support field sales with reimbursement needs across all account stages • Develop and deliver reimbursement and health economics education, onboarding, tools, and training for internal and external stakeholders • Communicate value messaging, coverage strategies, and reimbursement issues • Assess, forecast, and troubleshoot coverage and payment challenges for hospitals and physicians • Manage reimbursement deliverables including reporting, dossiers, billing and coding tools, clinical bibliographies, and reimbursement analyses • Monitor reimbursement, customer, and competitive environments to identify opportunities and risks • Present reimbursement and economic strategies to physicians, administrators, and executive leadership • Develop reimbursement tools and tactics to support provider coverage and payment • Identify and engage key hospital decision-makers (e.g., chargemaster, CFO, compliance, contracting) • Track health economics and reimbursement policy trends impacting Histotripsy and competitors • Provide actionable assessments of local reimbursement environments to guide strategy and execution • Lead analyses and develop recommendations to address economic adoption barriers • Engage local payers to request coverage and appropriate payment • Plan and facilitate meetings with local payers and KOLs to influence coverage and payment • Travel, as needed, to support reimbursement execution, including site visits, sales meetings, trainings, and tradeshows

• Own the full research process across multiple projects simultaneously from client brief interpretation through final presentation, ensuring projects are delivered on time and aligned to client objectives. • Design screeners, questionnaires, discussion guides, and research approaches that produce actionable insights across a range of project types and complexity. • Lead data analysis and synthesize findings across methodologies to create clear, compelling insight stories for clients and internal stakeholders. • Present research findings to clients with clarity and confidence, connecting insights to business implications and recommended actions. • Manage Elite/Advanced client accounts with support from an Associate Research Director, Director, or Senior Director while maintaining strong client relationships. • Collaborate across teams to support proposals, pitch materials, and Quarterly Business Reviews that help deliver a best-in-class client experience. • Review and elevate work produced by other research team members, providing coaching and feedback to support quality and team development. • Identify opportunities to improve research workflows, best practices, and internal processes to increase quality, efficiency, and scalability.

• Own an assigned portfolio of merchant accounts and conduct regular field visits • Execute new merchant onboarding and in-store training • Conduct purposeful store visits focused on execution and coaching • Monitor account-level performance against territory quota • Log all store visits and interactions in HubSpot • Work closely with Senior Account Managers to set territory priorities