Kafene

• Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport • Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding • In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion • Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans • CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records • Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

• Leverage multiple and complex data sources such as Bureau information, alternative data, consumer behavior, the macro environment, and portfolio performance metrics to perform quantitative analyses, classification/decision-tree analyses and/or machine learning modeling to understand root causes and/or potential business opportunities. • Translate data into meaningful insights, and design, implement and iterate on strategies to drive profitable business growth. Review findings with senior management, like CRO and CEO. • Design and manage A/B tests, pilot programs, and controlled experiments to evaluate new strategies, including defining test populations, randomization logic, and success criteria. • Build and maintain dashboards and reporting infrastructure to enable real-time monitoring of strategy performance across key metrics. • Monitor our acquisition and portfolio performance related to consumer or merchant credit risk, fraud risk, lease amount, term, channel, and other important metrics across the account lifecycle. • Monitor both internal and macroeconomic performance to define risk appetite and ensure healthy businesses under different environments. • Partner with technology, product, and cross-functional teams to ensure timely and quality implementation with diligent test validation. Track the performance to ensure that it meets expectations.

• Evaluate new merchant applications using approved decision frameworks; assess profitability to identify the optimal deal that balances merchant demand with company margin requirements in a timely manner, and clearly document the rationale for decisions. • Review special pricing or product requests from existing merchants and recommend the best offer based on performance history and approved profitability analysis; deploy treatments in a timely manner. • Monitor portfolio performance against risk appetite and proactively recommend treatments, risk and pricing adjustments or termination to maintain a healthy merchant base. • Build and maintain Sigma reports to track acquisition funnel, portfolio performance, credit risk, fraud risk, and other key metrics across the merchant lifecycle; translate insights into concise, executive-ready recommendations that enable leaders to act quickly and confidently. • Partner closely with Sales to structure and deploy individual merchant treatments; track outcomes and report results. • Collaborate with the Technology team to ensure timely, quality implementation of decisioning rules and system changes, including test validation.

• Own performance reporting for our revenue teams by building and maintaining dashboards that surface funnel health, conversion trends, and rep-level performance. • Translate business questions into clear analytical frameworks that inform decisions across the revenue org. • Maintain and QA reporting logic, ensuring consistency and reliability across data sources. • Serve as a source of truth for key definitions, metrics, and methodologies across the revenue org. • Support CRM reporting and data integrity workflows. • Document definitions, methodology, and logic so teams can self-serve with confidence. • Learn existing analytics systems end-to-end and take progressive ownership over time, and identify opportunities to improve current models, reports, and processes. • Partner with stakeholders across revenue teams to understand their needs before building.

• Identify and target prospective retail partners within designated industries and geographic regions. • Conduct outbound sales activities, including cold calls, email campaigns, and in-person visits, to engage decision-makers. • Present Kafene’s value proposition and financing solutions tailored to retailer needs. • Develop and execute a robust business development plan to meet and exceed sales targets. • Collaborate with internal stakeholders to align sales strategies with company objectives and market trends. • Establish internal relationships with the account management team to ensure an efficient handoff of retailers to their account managers. • Partner with the account management team to onboard retailers. • Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges. • Provide insights and recommendations to the leadership team to enhance Kafene’s product offerings and market positioning. • Work closely with the Account Management team to ensure newly signed retailers are effectively transitioned and supported in their first 90 days. • Partner with marketing and product teams to refine messaging, promotional materials, and sales tools.

• Own the strategic direction of pricing, merchant lifetime management strategy and merchant review and treatment process • Lead and develop a team of pricing and risk professionals, including senior individual contributors and analysts • Innovate, guide, and set analytical bar for the team's quantitative work in SQL, Python, statistical analysis like decision tree tools, and experimentation; review and pressure-test analyses and recommendations before they reach the broader business • Own merchant management, analytics and merchant reports; monitor and deploy portfolio-wide adjustments where necessary • Partner with the revenue team to develop the best engagement strategies while maintaining profitability • Partner with sales, operations and compliance to design experiments, track their results, and propose the recommendations • Present findings, trade-offs, and recommendations to senior leadership in a clear, data-driven manner

• Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport • Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding • In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion • Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans • CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records • Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

• Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport • Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding • Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion • Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans • Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records • Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies.

• Own an assigned portfolio of merchant accounts and conduct regular field visits • Execute new merchant onboarding and in-store training • Conduct purposeful store visits focused on execution and coaching • Monitor account-level performance against territory quota • Log all store visits and interactions in HubSpot • Work closely with Senior Account Managers to set territory priorities

• Identify and target prospective retail partners within designated industries and geographic regions. • Conduct outbound sales activities, including cold calls, email campaigns, and in-person visits, to engage decision-makers. • Present Kafene’s value proposition and financing solutions tailored to retailer needs. • Develop and execute a robust business development plan to meet and exceed sales targets. • Collaborate with internal stakeholders to align sales strategies with company objectives and market trends. • Establish internal relationships with the account management team to ensure an efficient handoff of retailers to their account managers. • Partner with the account management team to onboard retailers. • Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges. • Provide insights and recommendations to the leadership team to enhance Kafene’s product offerings and market positioning. • Work closely with the Account Management team to ensure newly signed retailers are effectively transitioned and supported in their first 90 days. • Partner with marketing and product teams to refine messaging, promotional materials, and sales tools.