Role Description Ophelia’s Telehealth Triage RN are the primary point of contact for active Ophelia patients with clinical questions or needing additional support. Triage RNs have experience working with patients with substance use and are comfortable conducting ongoing medication management, performing check-in calls and urine drug screens, assessing bridge prescription requests, and identifying escalation events requiring clinical oversight. We are looking for a full-time Telehealth Triage RN to work 40 hours per week with the following schedule: - Sunday - Thursday 10am - 6pm - Your schedule may include some weekends off with rotation on Friday. Duties and Responsibilities: - Manage inbound clinical communication with patients - Manage all bridge prescription requests - Provide brief interventions using evidence-based treatments such as behavioral activation, problem-solving treatment, and other focused treatment activities, as needed - Troubleshoot pharmacy issues - Conduct check-in calls for our most vulnerable patients - Identify and manage escalation events and triage non-progressing or complex patients to clinicians - Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine - Facilitate communication with all clinicians about active clinical issues - Provide thorough documentation in EMR on all patient encounters Qualifications - Registered Nurse - Active License in Compact State; Active NY License (can't live in NY) - OUD experience (preferred) Requirements - Full-time (40 hour) availability; Sunday - Thursday - Rotating availability to support flexible scheduling needs Benefits - Remote work anywhere in the United States - Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) - Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure - 10 company holidays - Work From Home Stipend - 401k Contribution Platform - Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

Role Description Do you love travel and helping others plan unforgettable getaways? We’re looking for motivated individuals to join our growing team as Online Hotel Reservationists. In this role, you’ll assist clients with hotel and resort bookings, coordinate accommodations for vacations and business trips, and provide excellent customer service—all from the comfort of your home. - Research and book hotels, resorts, and vacation accommodations worldwide - Provide professional guidance and personalized travel recommendations - Communicate with clients via phone, email, or online platforms - Manage reservations, special requests, and travel details accurately - Stay up to date on promotions, travel deals, and supplier policies - Deliver a seamless and enjoyable booking experience for every traveler Qualifications - Passion for travel and hospitality - Excellent communication and customer service skills - Self-motivated with attention to detail - Comfortable using computers, email, and online tools - Must be 18 years or older Requirements - $45,000 - $75,000 a year Benefits - Full training and certification—no experience required - Access to a personal booking website and hundreds of top suppliers - Daily live trainings and ongoing support from experienced mentors - Exclusive travel perks and discounted rates - Flexible hours (part-time or full-time options available) - Opportunity to grow into a Certified Travel Specialist

• Handle inbound and outbound calls from new and existing clients in a professional, friendly, and patient-centered manner. • Assist new clients in identifying their orthodontic needs and guide them through the consultation scheduling process. • Explain general treatment options, including braces and Invisalign, without diagnosing or making treatment guarantees. • Create and update new patient charts with accurate demographic, contact, insurance, and appointment information. • Schedule new patient consultations and follow-up appointments across Diamond Braces' network of 60+ locations. • Provide ongoing support to existing patients by helping with appointment changes, rescheduling, account questions, and general inquiries. • Assist clients with billing questions, payment support, account updates, and solution-based recommendations. • Collect, verify, and update patient information accurately in the appropriate systems. • Coordinate with Diamond Braces offices to help ensure a smooth and consistent patient experience. • Communicate clearly and professionally with patients, families, office teams, and internal departments. • Address client questions and concerns with empathy, patience, and a focus on resolution. • Maintain confidentiality and follow company policies, procedures, and compliance expectations. • Meet Diamond Braces' AAA Experience expectations at all times. • Support department goals related to call quality, patient satisfaction, appointment support, and service excellence.

Role Description You’re an outgoing person who loves interacting with different personalities. You thrive in an environment where you can quickly build rapport and provide top notch customer service. You enjoy multi-tasking and have a strong attention to detail. If this sounds like you, the Precoa ACEP Support Team wants to meet you! As an ACEP Support Representative, you will be responsible for: - Answering incoming RSVP phone calls for one of our premier lead sources known as advertised community education events. - Interacting with potential customers and maintaining the RSVP process to ensure that these events run smoothly. This role requires someone with: - Customer service skills - Strong work ethic - An upbeat and positive attitude - The ability to communicate in multiple formats (phone, email, chat, etc.) This position is for the late shift on the team which will require maintaining a schedule that accommodates our west-coast clients, with a 9 or 10am PST start time. Applicants in the Pacific or Mountain time zones are preferred. Qualifications - 1-2 years’ work experience in administrative/customer service related fields or undergraduate degree - Proficient in Microsoft Office, Google Drive, Zoom, ADP - Strong written communication and composition skills - High level of professionalism Requirements - Communication – Speaks clearly, listens and obtains clarification, and is empathetic - Task Management – Works well taking direction from different team members; balances competing tasks efficiently with a positive attitude; gathers and organizes information for analysis; identifies problems and raises a flag in a timely manner Benefits - Work remotely from home - Competitive hourly pay based on experience plus company bonuses - 18 days PTO and two paid weeks of parental leave - Health, Dental, and Vision benefits - 401k, with company match and $10,000 Life Insurance Policy Company Description Known for its fun, upbeat culture, Precoa is a leader in the preneed insurance industry, providing an innovative marketing, lead generation, and appointment-setting program known as ProActive Preneed®️. - Our core values of kindness, progression, and craftsmanship have led us to be named one of The Oregonian’s top workplaces for 14 consecutive years. - We support our external and internal partners with these core values in mind. - Our culture commitments to our employees include the ability to live happy, fulfilling lives, develop lifelong friends, accomplish meaningful work, discover and unleash your true potential, and to laugh and enjoy the journey together. - Headquartered in Portland, OR with a satellite office in Utah, everyone at Precoa is passionately focused on one thing: helping people plan today so their families can focus on connection when they need it the most.