Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description Are you passionate about People Operations and ready to join a dynamic team in a transformative environment? Join us as a Senior People Operations Specialist in EMEA, where you'll contribute to shaping the future of our HR processes and systems. With a focus on innovation, collaboration, and growth, this role offers the opportunity to make a real impact within a company that embraces AI and cutting-edge solutions. Key Responsibilities: - Serve as a key People Operations partner for the EMEA region, providing proactive and consultative end‑to‑end support to employees, managers, and internal stakeholders across the employee lifecycle, HR systems, policy interpretation, benefits, and local compliance, in alignment with global standards and a positive employee experience. - Act as a subject‑matter expert and hands‑on contributor for the implementation, enhancement, and ongoing optimisation of core People systems (primarily Workday), including configuration, testing, documentation, training delivery, and adoption support. - Contribute to the design and delivery of new People Team programs and initiatives, supporting change management and stakeholder engagement across EMEA. - Identify opportunities for automation and process improvement, independently driving initiatives that streamline workflows, reduce manual effort, and improve accuracy and efficiency. - Collaborate closely with regional and global People Team partners to ensure consistent practices, knowledge sharing, and continuous improvement across People Operations. Key Projects and Targets: - Implementation and further phases of Workday. - Exploring AI opportunities for process improvement. - Supporting transformational initiatives for the People Team Qualifications - 5-7 years of experience in a similar role within People Operations. - Strong expertise in Workday or similar HRIS systems. - Passion for People Operations and a proactive, team-oriented mindset. - Analytical thinking and a drive for continuous improvement. - Multilingual skills and knowledge of European labor laws are highly desirable. - Background in benefits management is a plus. - Flexible and adaptable to a dynamic work environment. - Excellent communication and collaboration skills. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

• Own recurring workforce and headcount reporting • Refresh executive dashboards and workforce summaries • Clean and validate employee data across systems • Build Excel reports using pivots, lookups, and formulas • Support policy rollouts and HR process improvements • Use AI tools to speed analysis and documentation • Identify reporting gaps and recommend improvements

• Own and operationalize many of the highest-leverage People programs across the company • Redesign and operationalize performance review cycles and calibration processes • Define and maintain promotion processes, performance expectations, and manager guidance • Partner with leadership on performance management strategy and execution • Build manager training programs focused on feedback, coaching, accountability, and team management • Develop scalable resources, playbooks, and enablement materials for leaders • Coach managers through performance concerns, difficult conversations, team dynamics, and terminations • Partner with Legal and leadership on high-risk employee situations and investigations • Build scalable ER documentation, intake, escalation, and decision-making frameworks • Ensure consistency and fairness across organizational decisions and employee outcomes • Partner with leadership on org structure, workforce planning, and team effectiveness • Support leadership through reorganizations, promotions, scope changes, and team scaling • Help identify organizational health risks, retention concerns, and manager effectiveness gaps • Build scalable frameworks around organizational planning and talent reviews • Partner on onboarding strategy and manager onboarding effectiveness • Build scalable development and growth programs across the organization • Help define leadership expectations and career development infrastructure • Support initiatives focused on employee engagement, retention, and organizational effectiveness

• Own our onboarding program, ensuring new hires feel welcomed, prepared, and set up for long-term success. • Organise and host our bi-weekly all hands/AI Q&As. • Lead our annual company retreats, from logistics to itineraries, liaising with our service vendor and ensuring a seamless and engaging experience. • Support functions in planning and coordinating in-person team meet-ups. • Partner with our CEO and executive team to set priorities, track progress, and drive execution of strategic initiatives. • Translate high-level goals into actionable plans, timelines, and measurable outcomes. • Identify operational risks, process gaps, and cross-functional dependencies, and drive actionable solutions to keep strategic initiatives on track. • Partner with our Principal People Operations Specialist to continuously improve people operations and employee experience initiatives. • Lead internal communications, partnering with the leadership team to manage communications and updates effectively. • Organise and attend our quarterly leadership team meet-ups and ensure alignment, accountability and follow-through on agreed actions.