We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often.
Senior Software Engineer 2, Community Support
Location
California
Posted
23 days ago
Salary
$128K - $204K / year
Seniority
Senior
Job Description
Senior Software Engineer 2, Community Support
Zwift
• Partner closely with stakeholders in Zwift's Community Support organization and other engineering teams to define requirements, make trade-offs, and deliver end-to-end technical solutions, including the full software development life cycle. • Identify and recommend improvements in tools and processes which can improve our customers' experience and the efficiency of our Community Support organization. • Establish a deep understanding of the team's technical architecture. • Write clean, efficient, testable, and maintainable code for both front-end and back-end systems. • Conduct code reviews and ensure code quality through automated testing (e.g., unit testing, integration testing, and similar). • Participate in agile development processes, including sprint planning, stand-ups, and retrospectives. • Streamline team processes, creating mechanisms to reduce development churn and minimize technical debt. • Participate in on-call support, monitoring, and troubleshooting of all services owned by the team. • Implement best practices for scalability, maintainability, security, and system performance. • Lean into industry trends, especially in AI, ML, and LLMs, exploring opportunities to leverage these capabilities in new and innovative ways for Community Support applications.
Job Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or similar discipline.
- 7+ years of relevant software engineering experience
- 3+ years of full stack web/backend development experience.
- Excellent communication skills with both technical and non-technical audiences.
- Proficiency in front-end technologies and modern web development frameworks (e.g., React, Angular, Vue.js, etc.).
- Strong back-end development skills with experience in languages such as Java, Kotlin, Node.js, Python, or similar.
- Experience with relational databases and distributed event streaming technologies (Kafka, etc.).
- Expertise in modern API design, development, and microservice architectures.
- Strong working knowledge of CI/CD pipelines and automated testing frameworks.
- Ability to solve complex problems through breadth of knowledge, influencing others, and focused domain expertise.
- Track record of leading by example in engineering best practices and mentoring other engineers.
- Adaptability and eagerness to learn new technologies as needed.
Benefits
- performance bonuses
- equity
- full range of medical benefits
- financial perks
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