Role Description The Pool Resuscitation Educator structures the learning environment for positive student outcomes throughout the different resuscitation education courses and activities. Resuscitation educators are involved in the design, delivery, evaluation, and coordination of best practice resuscitation activities for the education of BHSF staff requiring resuscitation certifications (BLS, ACLS, PALS, NRP) as part of their job description requirements. Resuscitation educators are essential in meeting accreditation agencies standards for resuscitation education for acute care hospitals. The focus of the Resuscitation Educator is the standardized delivery of resuscitation education across Baptist Health and serving as a mentor and role model for other professionals. Responsible for mentoring and developing new and existing BHSF resuscitation instructors. Estimated pay range for this position is $42.50 / hour depending on shift as applicable. Will be traveling between Bethesda and Boca Regional depending on class schedule. Qualifications - Degrees: Associates - Licenses & Certifications: - Paramedic - Registered Nurse - AHA PALS Instructor Certification - AHA NPR Instructor Certification - AHA BLS Instructor Certification - NBRC Registered Respiratory Therapist - AHA ACLS Instructor Certification - Additional Qualifications: - BS preferred - Licensure/Certification in Healthcare related field required (Registered Nurse, Paramedic or Respiratory therapist) - Minimum 2 years of education focus preferred - Recent AHA instructor experience preferred - ACLS Instructor, PALS instructor, BLS Instructor, and/or NRP instructor with two or more disciplines required - For NRP instructors one discipline is required - Ability to lead classroom instruction, organize and prepare hands-on learning sessions in a multi-task environment - Knowledge of course instruction and evaluation preferred - Experience using Microsoft based software including Outlook, Word, Excel, and PowerPoint Requirements - Minimum Required Experience: 2 Years Benefits - Career growth and development opportunities, with clear pathways and ongoing support - Comprehensive health and wellness resources that go beyond traditional benefits - A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs - Tuition reimbursement to support continued learning and advancement - And so much more

Role Description Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. The Advisor, Systems Operations Manager will lead and oversee system operations, application environments, and service management for a large-scale Medicaid Management Information System (MMIS) program. The role involves close collaboration with district stakeholders, vendors, infrastructure teams, architects, and database administrators. The candidate will be accountable for system health, operational readiness, and service performance, ensuring all service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded. - Act as the primary point of contact between the district and external vendors for contract compliance and project execution. - Manage system-related activities and proactively identify, report, and mitigate project risks. - Ensure the successful build-out, configuration, and deployment of system applications across all environments (Development, SIT, UAT, Training, Production). - Oversee application installation, configuration, and verification through smoke testing. - Coordinate with stakeholders to develop ongoing Operations and Maintenance strategies. - Collaborate with the infrastructure team to ensure system performance aligns with SLA/KPI targets. - Partner with DBAs and architects to validate system configurations and database integrity. - Direct DBA teams, assign priorities, and manage day-to-day operations related to system databases. - Own and enforce service management processes, including Incident, Problem, Change Management, and Major Incident Management (MIM). - Ensure clear escalation paths are followed from L1 through L5 with no gaps in accountability. - Drive system observability and enable early issue detection and rapid response capabilities. - Serve on the Account Leadership Team and participate in the Change Advisory Board (CAB). - Assess operational readiness of all changes and exercise the authority to halt changes if needed. - Maintain and enforce a comprehensive system/service ownership map, assigning clear primary and secondary owners. - Lead efforts in root cause analysis (RCA) and ensure permanent corrective actions are implemented. - Maintain close working relationships with GWT Tech Stack stakeholders, including CDL, Architects, IDLs, and ASOs. - Ensure adherence to GWT tools, solutions, and service standards. - Manage budgeted hours for system management and environment setups. - Oversee business automation with the operations team, including nightly batch cycles. - Represent system operations in client-facing discussions and serve as a backup to other System Managers as needed. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. (Master’s or PMP preferred) - 10+ years of experience in systems management, or IT operation roles. Experience working in public sector or Medicaid environments. - Hands-on experience with large-scale enterprise systems (preferably MMIS or similar healthcare platforms). - Strong understanding of system observability and proactive monitoring tools. - Proven experience with ITSM, ITIL practices and strong understanding of service management frameworks. ITIL v4 Certification or equivalent. - 5+ years in technical and service delivery leadership roles. Requirements - This is a full-time permanent regular salaried (W-2) employee position. - Monday through Friday work schedule (40 hours per week). - Opportunities to travel through your work (0-10%). - Health (medical, dental, vision) benefits start on day 1 of employment. - Company match 401K and other benefits available within months of starting. - New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. - Company provided computer for work use. - This is a remote position. For all remote positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload. - Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. - The hiring process for this position requires 3-4 video interviews. - We will accept applications for this position until June 8, 2026. Benefits - The pay range for this position is $87,300 - $124,700 per year. - All salaried, full-time candidates are eligible for our generous, flexible vacation policy. - 401(k) employer match, comprehensive health benefits, and educational assistance. - Opportunities for career growth in a company that values work flexibility, learning, and career development.

Role Description Edelman Financial Engines is seeking a Creative Operations Manager to help support and scale the operating foundation for our Brand & Creative team. This role plays an important part in enabling high-quality creative work by supporting the systems, workflows, and resourcing models that allow ideas to move efficiently from concept to delivery. As a key partner to Brand, Creative, and cross-functional teams, you will help ensure work is set up for success through clear intake, thoughtful prioritization, and strong operational execution. You will contribute to creating the conditions for creativity to thrive — balancing speed, rigor, and flexibility while maintaining alignment with broader business goals. This role is ideal for someone who enjoys bringing structure to complex environments and is motivated by improving how teams work together to deliver meaningful brand experiences. Responsibilities - Workflow & operating model - Support and continuously improve end-to-end creative workflows from intake through delivery. - Help implement intake and briefing structures that create clarity and reduce rework. - Apply prioritization frameworks to align creative work with business goals and team capacity. - Identify opportunities to streamline processes and improve cross-functional collaboration. - Help guide teams on how to engage Brand & Creative effectively, setting clear expectations for intake, timelines, and ways of working. - Resourcing & capacity planning - Support resourcing across internal team members, freelancers, and external partners. - Maintain visibility into team capacity, skill sets, and workload distribution. - Align project needs with the appropriate creative resources. - Flag potential resourcing gaps and support planning efforts as initiatives scale. - Tools & infrastructure - Manage core creative tools, including creative and AI tech stacks, project management platforms, digital asset management systems, and workflow solutions. - Maintain standards for asset organization, naming conventions, and version control. - Ensure tools and systems are used consistently across teams and partners. - Support relationships with vendors supporting creative technology platforms. - Operational performance & continuous improvement - Track operational health across throughput, efficiency, and speed to market. - Identify opportunities to improve consistency, quality, and scalability of creative output. - Support development of repeatable frameworks that enable multi-channel content creation. Qualifications - 4–6 years experience supporting creative teams through project management, creative operations, or similar roles. - Experience working within established workflows and contributing to process improvements. - Strong organizational and problem-solving skills with attention to detail. - Ability to manage multiple initiatives simultaneously and adapt to changing priorities. - Experience working with freelancers, agencies, or external production partners. - Familiarity with project management tools such as Adobe Workfront. - Experience with digital asset management platforms such as Brandfolder, Frontify, AEM. - Strong communication skills and ability to collaborate across cross-functional teams. Requirements - Self-starter with a proactive and solutions-oriented mindset. - Comfortable operating in evolving environments where priorities may shift. - Brings structure and organization while remaining flexible and pragmatic. - Approaches challenges with curiosity and a problem-solving mindset. - Builds trust by keeping work organized, clear, and moving forward. Benefits - The expected base salary range for this role nationally is $82,700 - $110,300. - Final base pay will be determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. - This role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Claims Operations Expert Type: Contract Compensation: $55–$80/hour Location: Remote Role Responsibilities - Develop long-horizon claims tasks with deterministic rubrics to evaluate agent performance against verifiable ground truth. - Build scenarios in FNOL and triage, Adjudication, and Specialized handling to ensure tasks have checkable answers. - Evaluate FNOL and triage processes, including intake against required-field checklists and coverage analysis with documented determinations. - Review adjudication tasks such as reserve setting against guidelines and adjuster notes with required elements. - Collaborate on specialized handling scenarios like subrogation screening and SIU fraud referrals using rule-based criteria. - Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications - 3+ years as a claims adjuster, claims operations specialist, or claims supervisor in P&C, workers comp, or specialty lines. - Expertise in specific claim types, coverage analysis, reserving practice, subrogation, SIU or fraud investigation, or claims systems like Guidewire ClaimCenter or Duck Creek. - Comfortable with claims artifacts: FNOLs, coverage opinions, reserve memos, adjuster notes, settlement, and denial letters. - Clear written communication; ability to articulate reasoning step by step and encode it into deterministic rubrics. Requirements - Adjuster licensure in at least one US state (preferred). Benefits - Hourly contractor compensation. - Strong contributors promoted based on task quality and throughput. Application Process - Upload resume. - AI interview based on your resume. - Submit form. For details about the interview process and platform information, please check: Interview Process For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.