Role Description As a Payment Application Representative I, you will be responsible for the timely and accurate application of customer payments to accounts receivable. This entry-level position plays a key role in maintaining financial accuracy and providing excellent internal customer service to ensure efficient financial operations. - Provide phone support, including handling inbound and outbound calls, responding to inquiries, and delivering timely, professional assistance for customer payments. - Apply customer payments to appropriate accounts and invoices in a timely and accurate manner. - Research and resolve unidentified payments, short pays, overpayments, and misapplied cash. - Reconcile daily cash receipts and ensure all discrepancies are resolved. - Collaborate with the Accounts Receivable and Customer Service teams to resolve account issues. - Maintain customer records by updating payment data and notations in the system. - Assist in month-end closing procedures as needed. - Generate and maintain reports related to cash application. - Respond promptly to inquiries from internal departments regarding payment status and issues. - Support continuous improvement initiatives within the department. - Perform other administrative tasks and duties as assigned. Qualifications - 1+ year of experience in accounts receivable, payment processing, data entry, or a related financial role. - Phone support experience. - Strong attention to detail and organizational skills. - Basic understanding of accounting principles and practices. - Proficient in Microsoft Office, particularly Excel. - Ability to work independently and as part of a team. - Effective written and verbal communication skills. Requirements - Associates or Bachelors degree in Accounting, Finance, or related field (preferred). - Experience with ERP systems (e.g., NetSuite, SAP, Oracle) (preferred). - Familiarity with lockbox payments, ACH, credit card processing, and other electronic payment methods (preferred). Benefits - Competitive compensation and benefits package. - HMO coverage starting on Day 1 with free dependent coverage. - De minimis and allowances. - Paid time offs. - Company-provided work setup (laptop, monitor, accessories). - Training, career growth, and global exposure. - A collaborative and supportive team culture.

Role Description The Call Center Representative will be responsible for receiving inbound and making outbound calls to interact with our customers and identify their needs or issues. Scheduling meter installation appointments will also be a primary task along with confirmation of address and phone numbers of customers. We have an opening for this role in Brownsville TX (Remote) - Experience is preferred! This position will be a Full Time Temporary position (2 years). Experience within the Utility or Transportation Industry is a plus! Bi-lingual (English/Spanish) is required. Starting pay: $21.00 per hour - Manage inbound and outbound calls in a timely manner while transacting the schedule information within the Call Management Software. - Identify customers’ needs, clarify information, research issues, and provide solutions and/or alternatives. - Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament. - Build sustainable relationships and engage customers and staff by going the extra mile. - Maintain open communications with Technicians in the field if adding/changing orders. - Other admin duties as instructed by the Call Center Supervisors. Qualifications - High School diploma or GED. - Bi-lingual (English/Spanish) is required. - Strong computer skills and proficient in Microsoft Office (Excel, Word, Outlook, Teams). - Experience working in a customer-centric position and interacting with software applications to serve the customer. Requirements - Strong phone and verbal communication skills along with active listening skills. - Must be able to sit or stand at workstation to interact with customers while using computers/headset. - Able to get along and work well with others in a team atmosphere. - Must be able to pass a background check and drug screening. - Effectively communicate with department and operations teams/provide regular updates. - Maintain accurate logs, spreadsheets, and system records related to inventory movement. - Assist with periodic inventory counts and reconciliations. - Assist with in-office reviews of completed field work to verify quality, compliance, and documentation accuracy. - Maintain accurate records and spreadsheets. - Advanced degree or technical training is a plus! Benefits - Paid Training - Medical/Dental plans - 401K plan - Paid Time Off - Paid Holidays

Role Description As a Customer Support Representative at DXC Technology, you will: - Answer inbound calls and respond to basic customer questions and/or forward escalations via email to appropriate personnel. - Record calls in the account history with the results of the inquiry; initiate required confirmations without direct supervision. - Research customer inquiries and respond to appropriate parties in a timely manner. - Process inbound calls in a manner that ensures service level agreements (SLAs) are met or exceeded. - Record calls, process requests, and update account history with the results of inquiries, including proper documentation. - Perform data entry and match documents to appropriate accounts, processing pricing requests and validating records to ensure accurate, complete, and reliable data within a proprietary database. - Interface with team members, management, and customers regarding customer service issues. Qualifications - 2 years of call center experience is mandatory. - Exceptional verbal and written communication skills with excellent typing skills. - Exceptional empathy, compassion, and customer service skills when supporting individuals during sensitive life events. - Strong interpersonal and communication skills with the ability to handle emotionally sensitive conversations professionally. - Proven de-escalation skills and ability to remain composed under pressure. - You’ll need a quiet, dedicated workspace and reliable internet connection. - Strong organizational skills with the ability to manage tasks efficiently and meet deadlines consistently. - Proficient in gathering and verifying data from diverse digital sources. - Skilled in critical thinking and categorizing information accurately for reporting or decision-making. - Flexible and adaptable to shift changes. Requirements - Minimum degree required: High school diploma or G.E.D. (diploma has to be provided). - This position is fully remote within the United States only. - Home base, remote – laptop will be provided. - Weekend night shift: Wednesday–Sunday, 8:30 PM CST to 5:00 AM CST. - All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future. Benefits - Flexible work model prioritizing in-person collaboration while supporting wellbeing and productivity. - Commitment to fostering an inclusive environment where everyone can thrive.

Role Description As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: - Card activation - Program eligibility - Explanation of program benefit - Explanation/troubleshooting of submission rejection Role Purpose: - Primary Call Center contact for patients, pharmacies, and medical professionals utilizing an Opus Health program. - Responsible for fielding requests such as card activation, program eligibility, explanation of program benefit, and troubleshooting of submission rejection. Job Responsibilities: - Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. - Quickly assess the user's issue and provide first level support for problem resolution. - Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area. - Recognize operational challenges and suggest recommendations to management, as necessary. - Ability to work 40 hours per week (shifts: 8:00 am – 5:00 pm EST, 9:00 am - 6:00 pm EST, 10:00 am - 7:00 pm EST, or 11:00 am – 8:00 pm EST) under moderate supervision. Qualifications - High School Diploma or equivalent - Pharmacy Technician experience required - HIPAA certified - Call center experience required (3+ years preferred) - Experience in medical claim processing is a plus - Bi-lingual (English/Spanish) is a plus - MUST currently be working on a PSS contracted role with IQVIA Benefits - The potential base pay range for this role is $18.00 per hour. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Company Description IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.