• Responsible for customer relationship management by responding to clients within designated timeframes regarding inquiries, complaints, service calls and site evaluations on instrumentation. • Independently manages schedules including travel arrangements, appointments at client site and coordination of order and delivery of parts. • Coordinates and executes hardware upgrades and regulatory documents associated with client site. • Collaborates with project team and performs software upgrades and product installations including installation, operational and performance qualifications. • Ensures proper transition of project timeline to Technical Application Team. • Proactively and independently manages ongoing preventive maintenance calls per manufacturers requirements including scheduling with client, documenting and attaching work in CRM per regulatory guidelines within designated timeframes. • Partners with Telephone Support Team to provide additional technical guidance via phone and schedule corrective service activities per scope of work listed in client contract as needed.

• You will be servicing AX/XP Imaging Equipment in the Oklahoma City, OK area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. • Provides mentoring to other CSE’s on all competencies and responsibilities.

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.