• Define and lead service design strategy across enterprise initiatives, connecting member needs to operational capabilities. • Create service blueprints, journey maps, and ecosystem models that bridge frontstage and backstage experiences, end-to-end. • Facilitate alignment across teams and business partners to deliver coherent, multi-touchpoint services. • Mentor designers, evolve service design methods, and contribute to the growth of Humana's design culture. • Define success metrics and lead post-launch evaluations to ensure services deliver measurable value. • Collaborate with process and operational teams to ensure services are deliverable, scalable, and grounded in real-world constraints. • Use compelling narratives and visual frameworks to build empathy, drive decisions, and influence senior stakeholders.

• Create and adapt visual materials for Trade Marketing activities, including Point of Sale (POS) communications, window displays, signage, displays, totems and gondola/shelf materials. • Develop pieces for wholesale and retail campaigns, such as catalogs, promotional materials and presentations. • Adapt and roll out layouts according to brand guidelines and channel requirements (wholesale and retail). • Execute final artwork for digital and printed materials, ensuring technical standards suitable for production. • Prepare and review files for print and graphic production (bleed, color, resolution and file formats). • Ensure visual consistency and correct application of the brand identity across all materials. • Organize and maintain files, templates and working folders in a structured manner. • Review and adjust existing materials as required for campaigns and activations.

• Design printed circuit boards that meet or exceed our customer’s mechanical, electrical and manufacturing requirements. • Meet or exceed customer’s on-time delivery requirements by effectively planning needed resources and proactively communicating in-process progress to our customer. • Apply independence and creativity to win and drive complex and/or schedule intensive projects. • Daily web-based collaboration with various customer and design team members. • Identify and resolve project issues as they arise. • Daily report hours, project activities, and review of quality objectives through proprietary online project tracker. • Help grow existing business by effectively being customer advocate.

Role Description We're looking for an Associate Learning Experiences Designer to join our curriculum team. This is not a traditional instructional design role - it sits at the intersection of visual design, interaction design, and educational content. Your job is to take completed learning modules and make them better: more engaging, more interactive, and more visually compelling - without losing what makes them educationally effective. You'll work closely with our instructional designers and engineers, operating within a real component library and a real LMS environment. That means making smart design decisions under constraints, not in an ideal-world vacuum. If you thrive when you have clear boundaries and find creative ways to push within them, this role is for you. What You'll Do - Review completed learning modules and identify opportunities to enhance visual engagement and interactivity - Process approximately 5 learning resources per day, diagnosing problems and recommending improvements using AI-integrated workflows - Propose and implement visual enhancements using our existing component library: diagrams, images, video, audio, and interactive elements - Translate pedagogical needs into interactive experiences that work within our LMS environment - When a needed component doesn't exist, prototype the solution using illustrative or dead-code prototypes that clearly communicate design intent to the engineering team - Evaluate the reusability and scalability of proposed components before bringing them to engineering - Use AI-integrated prototyping tools to rapidly iterate and explore ideas - Collaborate closely with instructional designers to maintain content integrity while improving engagement - Participate in regular design reviews to evaluate the effectiveness of decisions over time - Balance making content genuinely engaging without sacrificing educational value What Success Looks Like Here - You're consistently processing 5+ learning resources per day with minimal rework - Learner engagement metrics on your modules hold steady or improve - Engineers describe your specs as clear, feasible, and well-documented - Instructional designers and engineers enjoy working with you - You're bringing solutions - not just flagging problems Qualifications - 1.5+ years of experience in interaction design, visual design, or UX/UI with a focus on learning or educational content - Portfolio required - must include actual work samples from learning environments (EdTech, corporate training, or professional development) - Portfolio should demonstrate how you balance engagement with educational integrity - Should show design decisions and the thinking behind them - not just final outputs - Familiarity with component libraries and an understanding of what React components can do (the output of this role is design specs and prototypes, not production code) - Experience with AI-integrated prototyping or design-to-code tools - Working knowledge of LMS environments such as Blackboard, Canvas, or similar platforms - Strong visual taste and design sense - an eye for what's current without chasing trends for their own sake - The ability to make confident, pragmatic decisions in a constrained environment Preferred - Background in EdTech, corporate training, or professional development - Experience designing for responsive layouts and mobile optimization - Understanding of accessibility requirements in educational content - Experience working directly with engineering teams and navigating technical trade-offs Benefits - Competitive base salary commensurate with experience, plus an annual performance bonus opportunity - Flexible Time Off (FTO) - we trust you to take the time you need, with a recommended minimum of 15 days per year - 11 paid holidays per year - Fully remote work - Comprehensive health benefits - medical, dental, vision, and supplemental coverage options - SIMPLE IRA with a 3% employer match - All benefits are subject to plan terms and eligibility requirements. Full plan documents available upon request. How to Apply If this sounds like you, we'd love to see your work. Portfolio submissions are required - applications without a portfolio will not be considered. Please email your portfolio to HR@Quanthub.com.