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Gallagher

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

M&A Support Specialist

RecruitmentRecruitmentFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

37 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

M&A Support Specialist

Gallagher

Role Description As an M&A Support Specialist, you will work closely with the M&A Integration Specialist and M&A CSL to execute critical tasks and provide front-line support during the integration process. Your contributions will directly impact the success of our mergers and acquisitions, making this an exciting opportunity to grow your career in a dynamic and collaborative environment. - Front-Line Integration Support: - Serve as the primary point of contact for day-to-day integration activities, addressing immediate needs and ensuring smooth transitions. - CSO Post-Go-Live Support: - Provide direct support to ensure operational excellence and resolve issues following go-live. - Task Execution: - Execute directed work from the M&A Integration Specialist and M&A CSL, including book purchase integrations and post-go-live cleanup activities. - Licensed Support for Client Servicing Managers (CSMs): - Utilize your licensing to assist CSMs in servicing books of business, as needed. - Provide back-office support to enable merger partner CSMs to remain client-facing and focused on maintaining strong client relationships across Personal Lines and Small Business workstreams. - Support for Implementation Managers: - Collaborate with M&A teams to prepare timelines with key dates, milestones, and training sessions. - Train acquired company employees on current process and procedure documents. - Prepare presentation and handout materials for training sessions. - Facilitate training sessions using prepared materials. - Cultivate relationships and provide training on handling escalations and necessary contacts for processing. - Serve as part of the stay-behind team to support new mergers with day-to-day process questions and support. - Engage in other activities across the acquisition project to support Implementation Managers. - Client Service Delivery: - Deliver exceptional client service in line with AJG's operational standards. - Act as a liaison between acquired entities and AJG teams to address client service-related concerns during the integration process. - Ensure client service processes are aligned with AJG’s best practices and operational guidelines. - Monitor and resolve client service issues that arise during the integration phase. - Provide guidance to acquired company employees on maintaining AJG’s client service standards. - Collaborate with internal teams to ensure client satisfaction and retention during the transition. Qualifications - Bachelor's degree OR 3 years related experience required. - Overnight and/or day travel may be required up to 50% of the time. Requirements - Strong organizational and planning skills. - Excellent communication and interpersonal skills. - Ability to deliver high-quality client service. - Proficiency in preparing and delivering presentations. - Ability to cultivate relationships and manage escalations effectively. - Ability to motivate, influence, lead and adapt training skills to others' abilities. - Strong teamwork orientation; willingness to help larger team meet goals and responsibilities. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

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