Vivant logo
Vivant

Your one-stop managed connectivity service provider guaranteeing zero internet/phone service downtime with SmartCONNECT

Training Coordinator

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteSeniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

70 days ago

Salary

₱25K - ₱40K / month

Seniority

Senior

Bachelor Degree2.5 yrs expEnglish

Job Description

Training Coordinator

Vivant

• Coordinate training schedules, session invites, and attendance tracking • Manage LMS enrollment, progress tracking, completion monitoring, and learner follow-ups • Ensure training materials, links, and modules are uploaded, organized, and accessible • Maintain training documentation, attendance logs, and compliance trackers • Help prepare training materials, decks, LMS modules, and reference links prior to sessions. • Support new hire onboarding workflows to ensure required training is completed on time • Serve as the coordination point between new hires, HR, and the Staff Trainer • Assist employees in navigating Knowledge Base (KB) articles • Flag outdated, unclear, or inconsistent training content or KB articles to the Staff Trainer for resolution • Ensure training references (slides, LMS, guides) remain aligned with the most current KB articles • Maintain working familiarity with company-wide and department-level KB structures • Help ensure LMS courses are correctly assigned based on role and department • Support updates to LMS content for Staff Trainer review • Collect training feedback and learner progress data • Prepare training summaries and reports for Staff Trainer review • Help document new hire progress, gaps, and areas for reinforcement • Perform other ad-hoc activities that may be assigned by the Staff Trainer from time to time

Job Requirements

  • Bachelor's degree in Education, Psychology, HR, or a related field
  • Relevant training or trainer certifications are considered an asset.
  • 2–3 years in training coordination, HR support, onboarding, or learning operations
  • Hands-on experience with an LMS platform (enrollment, tracking, reporting)
  • Familiarity with SOPs, process documentation, or Knowledge Base systems
  • BPO, shared services, or high-volume onboarding environment experience is a plus
  • Strong attention to detail with consistent follow-through
  • Clear written and verbal communication
  • Comfortable managing multiple trainees and tasks simultaneously
  • Proficient in Google Workspace and MS Teams
  • Able to follow structured processes and escalate appropriately

Benefits

  • Base Salary: PHP 25,000 – 40,000/month
  • 13th Month Pay
  • 15 Days Service Incentive Leave
  • HMO Coverage (Maxicare) + Dental
  • Statutory benefits + allowances
  • Performance bonuses
  • Free training and certifications

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