Role Description The Learning Business Partner for Financial and Retail Hardware are responsible for the development, delivery, and quality of hardware-focused training for the global Field Service Technician population. This role serves as the primary interface between functional business stakeholders and the learning development ecosystem, translating business and technical requirements into scalable, high-quality training solutions. Qualifications - Experience in training development and delivery. - Strong understanding of hardware technologies. - Ability to translate technical requirements into training solutions. - Excellent communication and collaboration skills. Requirements - Proven experience in a similar role. - Ability to work with diverse teams across multiple locations. - Strong organizational skills and attention to detail. Benefits - Opportunity to work with a diverse team of over 23,000 professionals. - Access to cutting-edge technology and innovation. - Engagement in business transformation initiatives.

Role Description BJC is hiring for an EHR Credentialed Trainer position. This is a remote position. We are looking for previous training or educating experience. This role will be teaching the Epic Optime module. Responsibilities - Contributes to the development and maintenance of a catalogue of learning and development resources for the Epic1 training team. - Uses data to analyze and evaluate the effectiveness of learning/educational activities. - Books and organizes learning events using the BJC learning management system. - Delivers an approved Epic1 curriculum. - Implements enhancement strategies for teaching and assessment in a virtual setting. - Reviews pedagogical research and practices relevant to topics in the curricula. - Applies good virtual teaching practices in learning content design, development, and delivery. - Assesses student performance and reviews cohort performance using BJC learning management system. - Advises and assists students to enable the achievement of learning objectives. - Prepares and delivers learning activities for a variety of audiences to meet learning objectives in a virtual training setting. - Contributes to the design and selection of appropriate Epic environments. - Effectively uses a broad range of learning delivery techniques to enable learners to develop skills, capability, techniques, and required knowledge for use of Epic. - Develops and updates examples and case study materials. - Observes and evaluates learners performing practical activities and work within the Epic training environment. - Advises and assists learners to enable the delivery of learning objectives in a virtual training setting. - Tailors the approach to learning delivery to enhance the experience of learners. - Provides detailed instruction as necessary and responds to detailed questions in own area of Epic specialization. - Adapts materials to meet the needs of learners in a virtual training setting. - Designs, creates, customizes, and maintains learning materials and resources to deliver agreed outcomes, and meet accreditation requirements when appropriate for the Epic1 training team. - Contributes to the design, configuration, and testing of Epic training environments. - Contributes to curriculum development by selecting or specifying curriculum content or assessment approaches for one or more specialist areas within Epic. Qualifications - Associate's Degree - 2-5 years of experience - No supervisor experience required Preferred Qualifications - Bachelor's Degree - 5-10 years of experience - Applicable Epic Certification Benefits - Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date - Disability insurance paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays, and personal time - Adoption assistance

• Help with operational tasks related to the delivery of new hire and team training programs. • Assist the training team with LMS Administration, tracking assessments, and managing onboarding logistics. • Perform ongoing LMS maintenance including managing access and ensuring training records are up to date. • Attend bi-monthly calls with the vendor to learn about system updates and enhancements.

• Take ownership of the full learning lifecycle, from identifying needs and designing solutions through to delivery, evaluation and continuous improvement. • Develop and deliver a learning and development strategy and annual plan that reflects business goals and workforce needs. • Work closely with senior stakeholders to identify skills gaps and design a range of learning solutions, including formal training, digital learning, coaching, mentoring and self-development resources. • Plan and deliver training programmes using a blended approach, manage the L&D budget, build relationships with suppliers. • Support workforce planning, developing talent pipelines such as apprenticeships and graduate programmes. • Measure the impact of learning activity using a data-driven approach, provide clear reporting and drive continuous improvement. • Ensure compliance training is in place and meeting organisational needs, support wider organisational projects with expertise.