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CG Life is a science-first marketing and communications agency dedicated to helping life science, health, and wellness brands navigate complex markets with clar
QA Manager
Location
United States
Posted
135 days ago
Salary
$115K - $130K / year
Seniority
Senior
Job Description
QA Manager
CG Life
• Lead and manage the QA team to ensure consistent, high-quality execution across digital marketing and technology workstreams. • Define and maintain QA standards, processes, and workflows aligned to pharma digital marketing, regulatory requirements, and agency delivery models. • Ensure testing coverage includes functional accuracy, data integrity, tracking, accessibility, cross-browser/device compatibility, and compliance requirements. • Partner with Engineering, Digital Strategy, Media, Analytics, and Delivery teams to validate requirements and identify risks early. • Establish and monitor quality metrics to assess delivery readiness, defect trends, and overall quality performance. • Own QA tooling and documentation supporting test planning, execution, and defect management. • Manage QA resourcing, capacity, and prioritization across concurrent client programs. • Lead hiring, onboarding, and development of QA team members. • Drive resolution of critical defects and quality issues through collaboration with development and platform teams. • Serve as the primary quality point of contact across departments to ensure alignment and accountability. • Identify and seize opportunities for standardization, automation and modernization • Other duties as assigned.
Job Requirements
- 6-10+ years of experience in Quality Assurance, including leadership experience within a digital marketing or technology agency environment.
- Strong working knowledge of QA practices across websites, CMS platforms (AEM, SFEC, Sitecore, etc), email marketing, paid media, display advertising, and analytics implementations.
- Experience validating analytics tracking, tag management, media pixels, and data accuracy across platforms.
- Familiarity with privacy, consent, and compliance requirements related to digital marketing data in regulated environments.
- Experience using QA, test management, and defect tracking tools to support structured testing and release readiness.
- Exposure to automation frameworks and continuous integration practices to support regression and efficiency efforts.
- Strong analytical skills, including experience writing and validating complex SQL queries for data verification.
- Hands-on experience testing email automation platforms (SFMC, Marketo, etc).
- Strong organizational and problem-solving skills, with the ability to proactively identify risks and drive resolution.
- Ability to clearly communicate technical concepts, testing outcomes, and quality risks to non-technical stakeholders and clients.
Benefits
- Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
- 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
- Parental Leave. Generous paid time off for parents to bond with their newest addition
- Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
- And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!
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