Role Description - Manage the workload of internal projects; - Set and manage client expectations; - Manage project scope, timings and budget; - Consult both internal and external stakeholders for best practices; - Communicate Global standards, workflows, guidelines to all participating parties – Local Ipsos Client Service teams, Operation Teams, third party vendors & Client Teams (local & HQ); - Coordinate internal (virtual) teams formed for various projects; - Act as mediator between production and internal client – keep the information flow going. Be acquainted with Client specific requirements; - Find feasible solutions in a variety of situations for both client and production teams (ad-hoc questions, additional deliverables, etc.); - Administrative tasks related to Project Management details (KPIs, Projects Data Base, and etc.). Qualifications - Previous experience in managing projects (preferably in market research area or in a multinational organization); - Excellent planning, organizational and analytical skills; - Very good English language command – both written and spoken; - Good communication and stakeholder management skills; - Budgeting and controlling experience is a plus; - Seek for “out of the box” solutions in different situations; - Proactivity and ability to prioritize work; - Very good computer knowledge - MS Office; - Bachelor degree (Marketing, Sociology or Economic sciences will be considered as a plus). Benefits - Opportunity to work from distance – yes, we do have a nice office space in Sofia, but it is up to you whether you’ll benefit from it; - Flexibility in working hours – our clients count on our availability from 9:00 to 18:00, but we can manage easily an hour earlier or later slot; - Onboarding and continuous internal and external trainings and development; - Work in a dynamic and collaborative team of professionals; - Expanding your business knowledge and up-skill yourself; - “On the job” training; - Competitive remuneration package including benefits as Sport cards, Massages in the office, Food vouchers, Medical insurance, Team events; - Being a part of great work environment in an international company with offices all over the world.

• Schedule and run weekly client alignment / workshop sessions • Prepare meeting agendas and capture minutes and actions • Follow up with specialist team members to ensure work is progressing on time • Liaise with design and strategy specialists and ensure work remains aligned with priorities • Keep track of deliverables, timelines and next steps • Ensure the client feels informed, supported and confident in progress • Identify risks, delays or scope drift early and raise them proactively • Maintain continuity across the project so that no details are lost between meetings • Review monthly content plan and confirm all content is ready and scheduled • Follow up on posting and delivery timelines • Light client communication and status tracking • Ensure monthly work is completed smoothly and on time

• Manage the full project lifecycle for multiple client engagements, including security monitoring, vulnerability management, SOC Onboarding, professional services engagements, and incident response service deployments. • Act as the primary point of contact for clients, ensuring clear communication and expectations throughout the project. • Develop detailed project plans that align with client requirements, cybersecurity best practices, and managed service offerings. • Ensure timely delivery of cybersecurity solutions such as Security Information and Event Management (SIEM) platforms, Endpoint Detection and Response (EDR), and other managed security services. • Coordinate with the Security Operations Center (SOC) team and other technical resources to ensure smooth onboarding and integration of security solutions. • Identify potential project risks related to client environments, security tools, or compliance requirements, and work proactively to mitigate them. • Track and manage project scope, schedules, and budgets, delivering regular reports to clients and internal leadership. • Collaborate with sales, technical, and operations teams to scope and deliver projects that meet or exceed client expectations. • Drive continuous improvement by incorporating lessons learned from client engagements and refining project delivery methodologies. • Ensure all client projects adhere to industry security standards (e.g., ISO 27001, GDPR) and internal SLAs. • Lead and manage client projects involving Microsoft technologies, with a primary focus on Microsoft Azure and the wider Microsoft cloud ecosystem. • Oversee the delivery of Microsoft-based transformation, migration, and security enhancement projects within a managed services environment. • Coordinate cross-functional teams, including cloud engineers, security specialists, and SOC resources, to ensure successful delivery of Microsoft technology initiatives. • Ensure Microsoft technology projects are delivered in line with agreed scope, timelines, budgets, and quality expectations. • Act as a central point of coordination between clients, internal teams, and third-party vendors for Microsoft-related projects.

• Own delivery of new components within a large-scale fintech platform, supporting ongoing team and platform scaling • Operate at the account level, coordinating multiple Scrum teams in a SAFe environment while improving delivery flow and processes • Gain exposure to the private markets domain and high-demand AI and blockchain technologies • Own delivery coordination across a large-scale SAFe environment with multiple Scrum teams • Establish and maintain collaboration practices across teams to support smooth delivery • Resolve questions and remove blockers to enable teams to deliver on time and on budget • Support delivery execution across three-week sprints and quarterly PI planning cycles • Define and improve delivery processes to support multiple teams and a growing scope • Work with stakeholders across Product, Engineering, and Architecture to align priorities • Track delivery progress, risks, and dependencies across teams • Support teams in managing priorities, dependencies, and changes in a complex environment