• Lead complex enterprise deployments from ambiguity to production • Partner directly with strategic customers and internal teams to understand business goals, technical constraints, data realities, delivery risks, and success metrics • Translate those inputs into a clear technical approach that accelerates deployment and value realization • Design, build, and deliver production-quality solutions required for complex deployments • Enable agentic AI deployments in real enterprise environments • Create solutions that are fast to deliver and safe to inherit • Reduce friction for high-complexity accounts • Turn customer-specific work into product and platform insight • Help define how forward-deployed engineering scales

• Participate in the design, development, testing, and maintenance of software applications and services. • Contribute to both Salesforce platform development and custom product engineering initiatives. • Build and enhance backend services, APIs, and integrations. • Assist with frontend development using modern web technologies. • Write clean, maintainable, and well-documented code. • Participate in code reviews and incorporate feedback from senior engineers. • Troubleshoot and resolve defects in development, test, and production environments. • Support system integrations between internal platforms and external systems. • Work within Agile/Scrum teams to deliver incremental product value. • Contribute to automated testing and quality practices. • Learn and follow secure coding, compliance, and data protection practices. • Use modern development tools, CI/CD pipelines, and version control systems. • Continuously expand technical knowledge and full-stack capabilities.

• Design and maintain digital product solutions for customers. • Triaging support tickets and configuring new customer implementations. • Maintain existing systems, adhere to cybersecurity best practices. • Conduct code reviews for other developers in the team.

• Amplify team effectiveness by driving technical excellence and consistency across the organization • Establish engineering standards and principles within your domain • Solve complex technical problems across teams and influence long-term strategy • Drive prioritization to ensure squads deliver on critical pillar goals • Roll out strategic operational and security improvements across multiple squads • Set and achieve appropriate SLOs and SLAs acting as a point for critical incident escalation • Lead discovery into unknowns and cut through the noise on large-scale projects