• Perform manual backend testing using API tools and databases • Conduct smoke, sanity, and regression testing of mobile applications • Create and maintain test documentation, including test cases, bug reports, and checklists • Participate in SCRUM ceremonies and QA activities across all stages of the SDLC • Execute and validate A/B tests in collaboration with product and analytics teams • Investigate, analyze, and report bugs with clear and actionable details • Own functional testing of new features, acting as a QA feature owner

• Perform manual backend testing using API tools and databases • Conduct smoke, sanity, and regression testing of mobile applications • Create and maintain test documentation, including test cases, bug reports, and checklists • Participate in SCRUM ceremonies and QA activities across all stages of the SDLC • Execute and validate A/B tests in collaboration with product and analytics teams • Investigate, analyze, and report bugs with clear and actionable details • Own functional testing of new features, acting as a QA feature owner

• Lead the design and execution of functional, regression, performance, and AI/ML testing strategies across multiple product lines or modules. • Develop and maintain scalable automated test frameworks; optimize CI/CD pipeline integrations for efficiency and reliability. • Collaborate with engineering, product, and operations teams to embed quality throughout the PDLC and SDLC. • Ensure rigorous validation of AI/ML models, including bias detection, reproducibility, and performance benchmarking. • Maintain compliance with internal quality systems and external regulatory standards (e.g., FDA, ISO); contribute to policy and SOP development. • Support internal audit readiness and lead preparation efforts for external inspections. • Monitor and analyze quality metrics, release readiness, and risk assessments to inform decision-making. • Drive continuous improvement initiatives and champion QA best practices across teams. • Lead cross-functional QA initiatives of moderate to high complexity, including planning, execution, and stakeholder alignment. • Provide technical leadership and mentorship, shaping QA methodologies and coaching junior engineers on advanced testing techniques. • Drive innovation and continuous learning by evaluating emerging technologies and integrating them into QA strategies. • Establish and enforce QA standards and governance to ensure consistency, traceability, and auditability across projects. • Facilitate strategic communication, translating complex technical findings into actionable insights for senior stakeholders. • Contribute to vendor strategy and compliance oversight, including qualification, performance evaluation, and risk mitigation. • Play a key role in strategic planning and decision-making, providing quality-focused input that informs platform architecture, release strategy, and operational priorities. • Other duties as assigned, including cross-functional collaboration and support of organizational quality goals.

• Drive continuous improvement of Whole Team Quality (WTQ) practices by advising teams on shared quality ownership and establishing quality processes and metrics that align with Agile goals. • Drive collaboration with stakeholders through deep product knowledge by implementing cross functional quality initiatives that prevent organisational silos. • Develop and maintain automated test suites using modern frameworks (e.g Selenium, Playwright, Appium) embracing AI-enhanced functionality to optimise test coverage and reduce manual effort. • Plan and conduct hands-on exploratory testing complimenting the WTQ approach to identify edge cases, usability issues, and defects. • Perform hands-on API and integration testing using automation tools such as Postman and REST Assured. • Conduct hands-on cross browser and mobile app testing across devices and platforms, utilising cloud-based testing services and device farms. • Evaluate and implement emerging AI testing tools and technologies to maintain competitive advantage in quality engineering practices. • Mentor team members on automation best practices, AI integration techniques, and hands-on testing methodologies. • Support hiring by conducting technical interviews and evaluating candidates' automation and hands-on testing capabilities. • Partner with engineering stakeholders to develop transparent test strategies, plans and metrics. • Partner with Customer Success to investigate user feedback, document reproduction steps, and drive defect resolution. • Provide regular, transparent updates on test execution status delivered to leadership and project stakeholders.