• You work with multiple clients as the main technical voice for Databricks. • You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy. • You implement the technical strategy in the account, with a clear understanding of the strategy. • You build a movement of technical champions within the account. • You align technical strategies around Databricks solutions. • You provide structured mentorship for other team members. • Gain your peers' respect through your experience, insight, and contributions.

• Understand client business requirements and translate them into technical mobility solutions that align with their organizational goals. • Design, configure, and implement enterprise mobility solutions, focusing on mobile device management (MDM) and mobile application management (MAM). • Collaborate with cross-functional teams to ensure the smooth integration of mobility solutions with existing IT infrastructure. • Deploy and configure Windows Server VMs running Java-based MDM software in secure, air‑gapped, or private cloud environments. • Troubleshoot complex issues involving performance, stability, networking, and security—both remotely and on-site. • Conduct training sessions for end-users and IT teams to ensure effective utilization of mobility solutions. • Develop and maintain detailed implementation documentation, including architecture diagrams, configuration guidance, and user manuals. • Evaluate and re-engineer existing processes to enhance operational efficiency and drive continuous improvement. • Stay updated on industry trends, emerging technologies, and regulatory standards related to enterprise mobility. • **Business Travel requirement: 20% domestic**

• Develop customized fulfillment solutions integrating software, parcel, fixed pricing, automation, and facility flow. • Optimize facility layouts, process flows, and labor models to reduce costs and improve pricing competitiveness. • Assess and implement automation strategies to enhance solution value and operational efficiency. • Evaluate facility design, material handling, and operational processes to maximize throughput and efficiency. • Develop pricing models that integrate fulfillment, software, parcel, and fixed costs. • Conduct cost analysis and scenario modeling to support strategic pricing decisions. • Work closely with finance and FP&A teams to ensure pricing aligns with financial goals and margin targets. • Engage with prospective customers to understand their fulfillment needs and propose optimized solutions. • Collaborate with sales, operations, and finance teams to ensure alignment in solution design and pricing strategies. • Support solution implementation by partnering with operations and implementation teams.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description A NiCE Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE’s portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions’ value and position NiCE’s products to both business and technical users. How will you make an impact? - Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges - Identify all functional and technical challenges of assigned accounts - Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs - Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value - Lead in all technical aspects of the sales process - Assist with the definition and execution of successful proof of concepts (POC), where appropriate - Actively contribute to a team approach with account executives and overlay teams - Able to promptly respond to functional and technical elements of RFIs/RFPs Qualifications - 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts - 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise accounts - Exceptional presentation and demo capabilities - Experience customizing and building the storyboard for demos and POC - Demonstrated success in achieving strategic deal wins - Ability to manage multiple, complex sales opportunities simultaneously - Ability to communicate from C-level executives down to Agent/Front Line level employees Requirements - Experience/knowledge of CCaaS, CX, and Conversational AI solutions - Experience/knowledge selling a full suite of SaaS products - Certifications and knowledge of cloud technologies (AWS, Azure, Google) Benefits - Join an ever-growing, market disrupting, global company - Work in a fast-paced, collaborative, and creative environment - Endless internal career opportunities across multiple roles, disciplines, domains, and locations - Opportunity to learn and grow every day Company Description NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.