• Partner with our Commercial team by delivering to prospects, clients, and partners the Hello Heart value proposition and product overview, as well as answering their questions/objections • Speak to the Hello Heart solution and its value proposition at speaking engagements, with typical conferences including employer benefits conferences, health plan conferences, etc. • Effectively collaborate with members of cross-functional teams, including Sales, Customer Success, Sales Ops, Partnerships, Consultant Relations, Marketing, and Product teams to develop and deliver prospect and client-facing expertise • Mentor and help lead the Medical Affairs team • Provide feedback and create purpose-built content to improve the solution and support the sales process focused on Hello Heart Solutions • Learn and understand the various tools utilized by our Commercial teams, driving further enablement and adding value • Serve as a clinical and solutions SME for internal teams and during meetings with prospects, partners, consultants, and existing clients to understand our differentiators and to drive excitement about our value proposition • Develop and maintain intra-company relationships consistent with our values • Assist with clinical and solution responses to RFPs, RFIs, and proposals • Serve as a company-wide internal resource on the enablement of product features and research activities • Execute high-level sales presentations for our most valued partners

• Provides executive leadership and operational oversight for Anesthesia clinical operations. • Accountable for regional oversight of profit, loss and delivery of services. • Ensures financial performance, clinical quality, and strategic alignment across assigned contracts. • Builds and maintains strong relationships with hospital partners, clinical leaders, and frontline clinicians. • Partners with Envision teams and hospital clients to drive improvements in healthcare quality and operational efficiency. • Requires close collaboration with Operations, Clinical Services, Regional and Site Medical Directors, and hospital administrative teams.

Introduction KLDiscovery offers an exciting opportunity to leverage your talents and make a meaningful impact in a dynamic, fast-growing technology and services organization. We are a global company offering technology-enabled services and software to support law firms, corporations, government agencies, and consumers to tackle their most complex legal and regulatory challenges and solving complex data challenges. We are looking for a Vice President, Legal Technologies Sales Americas to join our team who is passionate about our mission and brings initiative, authenticity, and collaborative spirit to everything they do. If you’re fueled by innovation and committed to delivering exceptional results, KLDiscovery is the perfect place to grow your career. Work Status Remote, work from home opportunity. Overview The Vice President, Legal Technologies Sales Americas will be responsible for: - Building and maintaining strong relationships with key clients. - Achieving and exceeding individual and team revenue targets. - Initiating and developing relationships with potential key accounts. - Promoting the company’s value proposition for all services, proactively anticipating any issues with any service and collaborating on effective resolutions. - Focused on maximising team performance, motivation and potential. - Ensuring that performance and quality standards are maintained in line with best practice, procedures, priorities and schedules. - Promoting the KLDiscovery values. - Budget management. What You Will Do - Develop and implement comprehensive sales strategies, including identifying new opportunities and overseeing bespoke initiatives. - Leading by example to manage the sales team, including hiring, training, and developing talent. - Coaching, developing and mentoring direct reports and ensuring processes are in place to develop team members and drive retention. - Continuously analyze market trends, sales performance, and competitor activities to refine strategies and processes. - Work with leadership to forecast business performance on monthly, quarterly, and annual bases. - Foster strong relationships at all levels, both internally and externally: - Maintain and grow key account relationships - Liaise with overseas business development teams on global account initiatives - Collaborate with all department heads to ensure customer expectations are met - Optimize sales processes and tools to improve efficiency and effectiveness. - Oversee the creation and enhancement of solutions that align with client, departmental, and company needs. - Ensure effective promotion of the Legal Technologies brand at appropriate events through team efforts. - Monitor and report on sales performance, providing insights and recommendations to upper management. - Drive cross-functional collaboration to support sales objectives and meet client expectations. Business Travel Requirements - Travel in the US will be required. What You Will Bring To The Role - Strong educational background preferred. - Fluency in English (written and verbal) is essential; a secondary European language is advantageous. - Significant track record of success in business development and account management across the US, operating at a similar level of seniority. - Demonstrated experience of building and maintaining strong, commercial relationships with senior stakeholders, internally and externally to successfully accomplish goals. - Proven experience of managing highly successful teams. Able to motivate others to perform at maximum efficiency whilst maintaining quality standards. - Direct knowledge and/or experience in litigation, regulatory investigations/disputes, insolvency, competition and anti-trust law is required. An understanding of Electronic Discovery software tools is advantageous. - Excellent communication and interpersonal skills. Excellent written ability; extensive experience of producing presentations, proposals and reports for senior stakeholders, both internally and externally. - Exceptional analytical, organizational and problem-solving skills. Ability to proactively and independently resolve complex issues. - Strong computer skills with a good working knowledge of customer relationship management software. - Strong knowledge of the concepts, principles, management and processing of electronically stored information (ESI) as they relate to legal matters. - Extensive knowledge of the use of hosted discovery management applications and tools. Your Career, Your Benefits: The KLD Difference At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $200,000 to $240,000 and revenue incentive bonus eligible. - This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use. - Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more! - Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees. - Remote-friendly, flexible working culture, where you can apply to work from a number of global locations. - A focus on continuous professional development through various training and education reimbursement programs. - A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. - A surrounding team of mission-driven individuals who genuinely love what they do. - Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery. - Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts! - Free Employee Support Program (ESP) because we all could use a little help and support every now and then. - 401(k) with employer match to help our employees achieve financial success. - KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them. - To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Texas PI# A04094801 #LI-TF1 #LI-Remote

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This executive role is responsible for developing and leading the operational strategy, execution, and oversight of our Premium Services Operations function across all lines of business. - Drive operational excellence, regulatory compliance, and exceptional service experiences for policyholders, agents, internal business partners, and external vendors. - Transform operations through data-driven decision-making, technology enablement, and continuous improvement. Key Responsibilities - Strategic & Operational Leadership: - Develop, lead, and execute the operational strategy for Premium Services across the enterprise. - Translate enterprise objectives into measurable operational plans and outcomes. - Ensure delivery of high-volume, customer-facing transactions with accuracy, timeliness, and service excellence. - Maintain strong operational controls and ensure regulatory compliance. - Team Leadership & Talent Development: - Build and lead a highly engaged, high-performing team. - Foster a culture of accountability, data-driven decision making, and flawless execution. - Develop leadership bench strength and ensure appropriate staffing and succession planning. - Data, Analytics & Performance Management: - Partner with Analytics to design and maintain an Operations dashboard. - Leverage KPIs, performance metrics, and business insights to drive continuous improvement. - Identify trends and proactively implement solutions to enhance performance and customer experience. - Cross-Functional Partnership: - Collaborate with senior leadership and partners across Compliance, IT, Distribution, HR, Legal, and other functions. - Influence and execute technology roadmaps and strategic initiatives. - Support enterprise-wide strategic and tactical implementations within Operations. - Industry & Governance Leadership: - Exercise authority in making policy-level decisions and initiating procedural improvements. - Stay actively engaged in the financial services industry to monitor regulatory developments, emerging technologies, and billing best practices. Qualifications - Bachelor’s degree required; MBA preferred. - 10+ years of experience in insurance or financial services. - 5+ years of progressive management experience. - Significant experience leading complex operations and/or shared services environments. - Demonstrated executive presence and strong business and financial acumen. - Proven track record of strategic leadership and consultative influence. Required Competencies - Strategic Leadership: Ability to translate enterprise strategy into operational execution while leading change and inspiring teams. - Operational & Technical Expertise: Deep experience in operations management, program/project leadership, and implementation of technology solutions. - Analytical Acumen: Skilled at interpreting data, identifying trends, and using insights to improve performance. - Collaboration & Influence: Ability to build trusted relationships and influence stakeholders at all organizational levels. - Execution & Accountability: Strong prioritization skills with consistent follow-through and results orientation. - Communication Effectiveness: Clear, compelling communicator who adapts messaging to varied audiences. - Continuous Improvement Mindset: Proactively identifies opportunities to enhance processes, controls, and customer experience. Pay Range $124,200.00 - $175,800.00/annually. Salary is commensurate to experience, location, etc. Company Description Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. - We serve more than 4,100 school districts nationwide. - Publicly traded on the New York Stock Exchange (symbol: HMN). - More than $12 billion in assets. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For applicants that are California residents, please review our California Consumer Privacy Notice . All applicants should review our Horace Mann Privacy Policy .