• Provide on-site consulting services nationwide (75–80% travel) • Conduct clinical compliance audits and mock surveys • Perform Medicare compliance and MDS documentation audits • Evaluate MDS accuracy and supporting documentation under PDPM • Provide corrective action guidance and performance improvement support • Submit reports and maintain timely communication with leadership • Remain current on federal and state regulatory requirements

• Provide on-site consulting services nationwide (75–80% travel) • Conduct clinical compliance audits and mock surveys • Perform Medicare compliance and MDS documentation audits • Evaluate MDS accuracy and supporting documentation under PDPM • Provide corrective action guidance and performance improvement support

• Creation, updating, and management of Dynatrace extensions. • Development and maintenance of customized dashboards. • Configuration of monitoring mechanisms aligned with DOC and IIMC requirements. • Analysis, diagnosis, and follow‑up of product‑related incidents. • Support with root cause analysis (RCA) and implementation of corrective measures. • Handling and follow‑up of requests and incidents related to the ServiceNow product. • Coordination with application and operational teams to ensure effective resolution. • Ensuring the quality, consistency, and compliance of CMDB data. • Monitoring discovery processes and identifying configuration items (CIs). • Supporting the accurate representation of services within the DOC framework and ensuring proper traceability. • Monitoring and analysis of relevant metrics. • Consolidation and reporting of indicators. • Contribution to audits and compliance activities.

• Be a platform expert in Adobe Real-Time CDP and other Customer Data Platform solutions • Provide deep domain expertise in our client’s business and broad knowledge of digital marketing together with a Marketing Strategist industry • Assess and audit the current state of a client’s marketing technology stack together with a Solutions Architect • Conduct stakeholder interviews and gather business requirements • Translate business requirements into CDP use cases • Prioritize CDP use cases together with the client • Create a strategic CDP roadmap focused on activation • Work with the Solution Architect to strategize, architect, and document a scalable CDP implementation, tailored to the client’s needs • Provide hands-on support and platform training for our clients