Role Description The Network Control/Administrator plays a key role in the design, implementation, operation, support, and optimization of Fragomen’s global network infrastructure. This position is responsible for ensuring the reliability, scalability, and security of LAN, WAN, wireless, and data center network systems. The incumbent will be involved in complex network initiatives, provide Tier 2 support, and collaborate across business and IT teams to align network strategy with organizational goals. This role is predominantly for a wireless network engineer to design, manage, and support the global wireless infrastructure. Qualifications - Bachelor’s degree in Computer Science, IT, or related discipline (or equivalent experience). - Typically 5+ years of progressive experience in enterprise-level network administration or engineering. - Cisco Certified Network Professional (CCNP) or equivalent relevant experience. - CompTIA Network+, Palo Alto, or equivalent certifications desirable. Requirements - Manage, configure, and maintain the firm’s enterprise network, including SD-WAN, routers, switches, firewalls, wireless systems, and VPNs. - Oversee installation, configuration, maintenance, and troubleshooting of all network components and services. - Ensure optimal performance and resilience of LAN/WAN, SD-WAN, and cloud-connected infrastructures. - Conduct proactive monitoring, capacity planning, and performance analysis using tools like SolarWinds, LogicMonitor, and LiveAction. - Maintain documentation of network configurations, processes, troubleshooting guides, and change management records. - Act as a technical project member for large-scale network initiatives, ensuring timely delivery and clear communication with stakeholders. - Evaluate new networking technologies and recommend enhancements to improve efficiency and scalability. - Participate in network architecture design reviews and standardization initiatives. - Implement and enforce enterprise security standards across firewalls, routers, switches, and wireless devices. - Collaborate with the Information Security team to ensure compliance with global security and privacy standards. - Participate in vulnerability assessments, patch management, and security audits. - Support the resolution of complex Tier 3 network incidents and root cause analysis in a 24/7/365 environment. - Establish escalation and response protocols in collaboration with vendors and service providers. - Provide support as a network engineer to IT support staff and teams. - Partner with IT Operations, Cybersecurity, and Infrastructure teams to ensure seamless integration across systems. - Drive initiatives to enhance network automation, observability, and self-healing capabilities. - Champion continuous improvement, knowledge sharing, and documentation best practices. Benefits - Full-time position with global support responsibilities. - May require after-hours or on-call availability for critical incidents or maintenance windows. - Hybrid or remote work flexibility as per firm policy.

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Our Design & Implementation Engineer II position is responsible for performing relatively simple tasks with some complexity and diverse circuit design activities. Responsible for managing the network design assignments and rejects for resolution, and is responsible to effectively communicate with internal order management personnel and various internal teams on the progress of the order fulfillment. Our Design & Implementation Engineer II is responsible for meeting/exceeding daily and weekly performance targets. NOTE: The team is open to this role working in a remote capacity within the United States. Scope Works under limited supervision both individually and within a team environment. Work is often complex, requiring logical application of knowledge and experience. No direct supervisory responsibility. Performs work in a semi-structured environment. This position may have a significant impact on short and long-term customer satisfaction and a direct impact on future revenues. Responsibilities: - Responsible for design planning, record creation and order fulfillment of Zayo’s products throughout all Market Areas with a primary focus on design of Zayo’s growth products. - Basic understanding of network QOS, IP routing, Ethernet switching (including 802.11q, 802.11p, 802.3af), and packet and waves tagging mechanisms. - Work with Service Activation and Field Technicians when issues arise during pre-build and customer turn up activities. - Design & Implementation Engineer II will have limited involvement in the Project Management for multi-site customer project orders. - Designs circuits to interface with other carriers and given a limited complexity level in the designs. Implement circuit designs for the core of the network as needed. - Provides direction in the circuit design function of the Engineering Department for orders with transport and facilities required to meet identified circuit requirements. - Reviews orders for technical correctness and clarifies any design related items back to the responsible departments. - Maintains specific customer commitments and deadlines in the Zayo Salesforce/MSS database. Provides order status updates on the order when necessary for the Project Management groups. Maintains specific customer commitments and deadlines in the database. - Corrects and updates orders as necessary. Tracks assigned orders to ensure they are being coordinated in a timely manner. - Provides support to field operations to resolve complex circuit provisioning problems; reviews and verifies complex technical data in an effort to resolve service or order issues. - Tracks the installation of circuits to ensure orders are completed within established guidelines. Updates and corrects orders when necessary. - Exercises interpersonal skills in working with both internal and external customers. - Performs other related duties or projects as assigned. - Manages workload to identify critical issues and prioritize those items that must be completed. - Works around obstacles and roadblocks within the circuit transport to obtain the priority required by Zayo to meet customer due dates. Shows initiative in getting work done. - Participates in operations-related projects, as needed. - Supports manager for customer requirements as needed. - Performs other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed. Qualifications: - Requires the ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle customer conflict to a successful resolution. - Computer skills including experience using spreadsheet, word-processing database programs and typing. - Excellent verbal and written communication skills. - Working knowledge of routers and other data hardware. - Intermediate knowledge of Data Networking and telecommunications, including understanding of basic bandwidth and services: EoF, 3rd party transport, long haul through our own Network. Products including ELINE, ELAN, Private Line, Dedicated Internet, MPLS. - Experience using Microsoft Office and Google programs and project management software. Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations. Deal with some abstract but mostly concrete variables. Education & Experience: - Bachelor's degree in a technical discipline or equivalent education, training and/or experience. - Minimum of three (3) years telecommunications and/or data networking experience; Minimum of two (2) years design engineering experience preferred. Estimated base salary range: $61,100 - $94,000 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco Technologies, Networking, NetworksCertifications: NoneExperience: 2 + years of related experienceUS Citizenship Required: No Job Description: Transform technology into opportunity as a Network Engineer at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT As a Network Engineer, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role in these work areas: - Analyzes customer requirements and provides solutions to a variety of technical problems of moderate complexity - Performs maintenance and upgrade of networks including load balancers, routers, switches, firewalls, and networks - Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability - Coordinates hardware and software acquisition - Creates plans and configures systems for data communication networks - Supports the design and build of hardware and software components for computer or telecommunications networks - Maintains current knowledge of relevant technology as assigned - Create and maintain documentation of networking processes WHAT YOU’LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. The Network Engineer must have: ● Education: Bachelor of Arts/Bachelor of Science ● Experience: 2+ years of related experience ● Required Skills: - Experience with network and firewall solutions, including Cisco, Juniper, Arista, Fortinet, F5, and/or Palo Alto - Excellent problem-solving and analytical skills - Good communication and presentation skills - Ability to work independently and as part of a team ● Location: Primary work location will be remote, but candidate must be located in the Philadelphia, PA area to provide on-site support as needed GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote Work Location: USA PA Home Office (PAHOME) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Build, operate and support the global Twilio IT network infrastructure. • Keep track of network assets, including network hardware and software. • Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team. • Work closely with stakeholder teams to determine current and future network needs. • Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe). • Develop methods and tools to be used to test and implement new LAN/WAN systems. • Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable. • Formulate strategies to maintain and upgrade network systems efficiently. • Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues. • Create and maintain documentation for network design, IT network standards and process.