• Provide advanced support, engineering, and troubleshooting for cloud-based managed services. • Act as an escalation point for complex technical issues and lead problem resolution efforts. • Contribute to the ongoing improvement of service offerings using deep understanding of cloud platforms and problem-solving skills. • Execute expert-level real-time monitoring and incident dispositioning for critical client applications. • Lead triage of complex alerting environments and analyze high-level metrics to avoid service disruptions. • Drive automation of manual reporting processes and mentor junior staff.

• Own the application security program end to end, identifying risks, setting priorities, building strategy, aligning stakeholders, driving implementation across engineering teams, and measuring outcomes. • Conduct threat modeling and security design reviews early in the development process, embedding security thinking into architecture and feature design before code is written. • Partner with developers across all engineering teams to shift security left, coaching on secure coding practices, reviewing code for vulnerabilities, and building security awareness as a shared engineering capability rather than a specialized handoff. • Integrate security tooling and automated security checks into CI/CD pipelines including static analysis, dependency scanning, and secrets detection, ensuring actionable security signals. • Own vulnerability management across the platform, triaging findings from internal testing, external assessments, and tooling, prioritizing remediation based on risk, and driving resolution to completion. • Lead and coordinate penetration testing and security assessments, working with internal and external resources to scope, execute, and translate findings into engineering action. • Define and maintain secure development standards and patterns that engineering teams can adopt, covering areas such as authentication, authorization, API security, and data-handling. • Bridge engineering and the external security team, translating security requirements into engineering priorities and engineering constraints into security strategy, ensuring both sides operate with shared context and mutual accountability. • Support compliance and regulatory requirements including FedRAMP, NIST, and enterprise customer security obligations, working with the Compliance as Code team to ensure security controls are implemented and evidenced effectively. • Assess and address security risks introduced by AI features and integrations, including prompt injection, data exposure through AI interfaces, and third-party model risks, working closely with the Platform and AI team to ensure AI capabilities are built and deployed securely. • Build visibility into the security posture of the platform through metrics, dashboards, and reporting that inform engineering leadership and support customer and auditor conversations.

Role Description Our dynamic Ethos team is seeking a full-time Cash Application Specialist to join our Finance team. This role is responsible for strengthening cash flow by ensuring timely and accurate posting of payments in a high-volume, service-based, multi-entity environment. You will work closely with Billing, Collections, and other Finance team members to quickly resolve issues, reduce Days Sales Outstanding (DSO), and maintain a clean and current A/R subledger. Key Responsibilities - Payment Posting: Accurately post daily cash (checks, ACH, wires, credit cards) in Microsoft Dynamics 365 Business Central with correct customer, invoice, and dimension coding. - Remittance Reconciliation: Retrieve and reconcile remittances (lockbox files, customer portals, emailed advices) and resolve unapplied cash quickly. - Dispute Resolution: Research and clear deductions, chargebacks, and short-pays; prepare supporting documentation for approvals or write-offs. - Document Management: Maintain finance documents on the shared drive for accuracy and accessibility. - Finance Support: Assist with other finance duties as needed. - Daily Reporting: Use Excel (lookups) to verify and produce cash application files. - Audit Trail: Maintain copies of remittances and proper receipt documentation for bank deposits. - Master Data Maintenance: Keep customer master data current (contacts, remit info, terms, portals). - Process Improvement: Follow and improve SOPs and internal controls around cash handling, application, and write-offs. - Month-End Close: Support cash cut-off, reconciliations, and assist with external audits. Qualifications - Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred. - Experience: 1+ years of hands-on cash application or accounts receivable experience (required). Experience with Microsoft Dynamics 365 Business Central (or a similar ERP system) is highly desirable. - Skills: - Proficiency with Microsoft Excel (lookups, reconciliations, reporting). - Strong attention to detail with the ability to manage a high volume of accounts and meet deadlines. - Excellent customer service and communication skills, with clear written documentation and professional follow-through. - Ability to work independently while collaborating effectively with cross-functional teams. Working Conditions - This role is eligible for work-from-home/remote or in office environment in our Broussard, LA office. - Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. - Frequent communication via telephone and in person with clients, customers and co-workers.

Web Application Systems Analyst II - Computing and Technology Services Salary: Commensurate with experience Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits Location: Computing and Technology Services Position Status: Full-time (35 hours per week) Hours: Varied Position Number: 435707/ 10-1148 FLSA Status: Exempt POSITION SUMMARY: Duquesne University's Computing and Technology Services (CTS) department is looking for a driven Web Application Systems Analyst who is passionate about modern web technology and eager to make a meaningful impact in higher education. As a member of our Web Services team, you'll partner with colleagues from across the University to help power Duquesne's digital transformation — supporting critical services like the University portal and mobile app, content management system, and innovative custom web applications that solve unique and complex challenges for our campus community. This hands‑on technical role involves both operational support and project‑based development. You will configure, maintain, and optimize web‑based systems; monitor performance and security; review vendor releases; and support in‑house applications. You’ll also work closely with stakeholders to gather requirements, translate them into functional specifications, and deliver secure, scalable web solutions through all phases of the application lifecycle. The successful candidate will be a motivated self-starter that approaches work with a sense of urgency, drive, and passion to solve problems. After successful completion of the on-campus onboarding training period, candidates may choose a remote or on‑campus work arrangement to best fit their needs. The candidate in this position should expect to come to campus a minimum of two times per year and as operational needs require. Duties and Responsibilities: Manage and optimize web applications, including configuration, performance monitoring, testing, deployments, upgrades, and UI customization for the University portal, mobile app, and other web solutions. Participate in web application projects to gather end user requirements and assist in formulating solutions that best achieve desired technical and business needs. Build and enhance custom web applications and integrations using low‑code/no‑code tools, iPaaS platforms, and object‑oriented programming when needed, ensuring secure SSO/SAML connectivity. Perform quality assurance to ensure browser compatibility, responsiveness, performance, and compliance with Section 508/ADA accessibility standards. Troubleshoot system issues and work with team members or vendors to resolve bugs and performance problems. Assist in implementation of security and data protection settings, enforcing security procedures and helping to identify and investigate security risks. Support data collection and create performance metrics to identify opportunities for system and web application improvement. Produce technical documentation such as use cases, data flow diagrams, and architecture diagrams. Qualifications: Minimum qualifications: Bachelor’s degree in Computer Science, IT, or related field from an accredited educational institution. Minimum 3 years of web site and/or application development and web application technical administration. Alternatively the successful candidate will possess any equivalent combination or training and experience which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: Strong analytical, problem solving, and organizational skills with attention to detail. Experience or knowledge with HTML, CSS, Javascript, React and responsive & modern UX design knowledge and abilities. Familiar with JAVA and/or other object-oriented programming languages. Experience building solutions with low‑code/no‑code development tools. Knowledge of the Software Development Lifecycle (system design, development, testing, release and maintenance), including requirements solicitation Basic understanding of data-driven applications; familiarity with querying Active Directory and databases (Oracle or similar) preferred Experience using and consuming RESTful APIs. Experience with using AI/LLMs to enhance productivity. Comfortable with Linux server administration via command line. Strong written and verbal communication skills. Ability to initiate and follow through with work responsibilities and to meet deadlines. Familiarity with version control (Git) a plus. Foundational understanding of SSL, DNS, and networking principles - including ports, hosts, and redirects – preferred. Some mobile app development experience is a plus Sensitivity to the need of each individual to be treated with dignity and respect as it relates to the Mission of the University specifically. Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns and an ecumenical campus community. APPLICATION INSTRUCTIONS: Applicants are asked to submit a cover letter, resume, and contact information for three professional references. Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.