• Achieve Bookings Goals in assigned territory of Private and Charter Schools • Build and maintain business relationships with new and existing customers through consultative selling skills leading to the sale of NewCo solutions in the K-12 marketplace • Initiate and expand key school and school district relationships within territory • Adhere to company policies and processes • Improve product knowledge and selling skills by attending all sales meetings and training sessions • Deliver complete and accurate paperwork related to customer accounts and sales in a timely manner • Be informed of funding sources and educational initiatives in assigned territory • Demonstrate in depth product knowledge, ability to navigate and present our product successfully using virtual tools • Certify product knowledge to sales leadership • Understand and implement consultative sales process consistently • Update and maintain records in company CRM (Salesforce.com) with all pertinent customer and contact/conversation data • Coordinate marketing campaigns with sales leadership and marketing department • Meet or exceed company metrics for volume of customer contacts

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Strategic Account Executive for High Tech Accounts! About the job We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve. Responsibilities In this role, you’ll: - Manage and strategically expand relationships with our High Tech customer accounts. - Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio. - Drive the entire sales process from prospecting to deal closure, including launch. - Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization. - Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs. - Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders. - Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams. - Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: - Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions. - Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting. - Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. - Analytical account development strategy based on using data to find opportunities and prove value. - Demonstrated success by exceeding quota on a consistent basis. - Demonstrated track record of managing business forecasts and financial models. - Entrepreneurial mindset with appetite to define processes and build programs. - Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence. - Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets) - Excellent verbal and written communication & presentation skills. - Bachelor’s Degree or equivalent years of experience. Desired: - Experience selling API based solutions - Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS) - Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. - Software, SaaS, CPaas or PaaS selling experience. Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00 - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00 - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00 - This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. - This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until April 6th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

• Provide ongoing support to customers throughout the sales process and beyond • Ensure the efficient management of customer orders from generation to logistics • Work closely with Outside Sales Representatives to process orders, address inquiries, and resolve issues • Source new sales opportunities by developing relationships with vendors and qualifying prospects • Collaborate with OSRs and other internal teams to provide customer-centric solutions and processes

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! The Corporate Account Executive (Chain Accounts) manages, supports and strengthens business relationships with National Sales customers by identifying customer needs and providing proactive solutions utilizing limited resources. You will manage a portfolio of customers with a sales dollar value of $75M to $100M in sales and 8 to 10 customer corporate accounts. Flexible Work Policy: The work for the Corporate Account Executive position is completely remote anywhere in the United States except Hawaii or United States Territories. This position will require 10% travel. RESPONSIBILITIES: - Serves as the single point of contact and primary advocate for national sales customers strategically identified by managing director. In addition to managing relationship on day-to-day basis, will have overall accountability to deliver on customer business requirements. - Prioritizes, documents and effectively delivers all pertinent communication to internal/external Customers. - Monitors and preserves compliance across all terms, assumptions and clauses of the national customer’s master distributor agreement. - Supports managing director in negotiating current master distributor agreements prior to expiration with focus on strength of contribution margin in addition to adherence to MDA agreements. - Provides analyzed reporting and conducts quarterly business reviews aimed at addressing US Food customer's key performance indicators and initiatives. - Manages the relevant communication between the national customer and the US Foods' servicing divisions to facilitate communication of new items, promotions, dead and slow inventory issues, accounts payable issues, etc. - Serves as primary contact with responsibility/ownership to resolve overall issues relative to pricing, products, inventory, or service between the US Foods Markets, the Customer, and Vendors. Manages code red reporting on dead and slow-moving inventory. - Supports the on-boarding of new business from Business Development to National Sales & Service. - Works with US Foods Merchandising to provide Customer with exclusive brand opportunities that exceed/meet their product specification and price point. QUALIFICATIONS: Education/Training: Bachelor’s degree in related field equivalent experience required. Related Experience: Minimum 5 years foodservice experience and demonstrated positive customer interfacing experience required. Minimum of 3 years foodservice sales experience required. Prior account/hospitality experience preferred. Experience interacting/managing multi-unit national accounts desired. Knowledge/Skills/Abilities: Working knowledge of US Foods' proprietary applications preferred. Proficiency in Microsoft Office required. Possess strong interpersonal skills with ability to leverage relationships to achieve business goals. Strong collaboration skills and willingness to take direction and achieve professional growth thru ongoing coaching. Some overnight travel (10%) required. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $65,000 - $100,000 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***