Title: Bankcard Customer Service Location: Lakeland United States Job Description: Professional Category:Customer Services & Claims Unit:Allianz Partners Employing Entity:AGA Service Company Job Type:Full-Time Remote:Hybrid working Employment Type:Permanent Job ID:97841 Position Summary: Looking for a role where you can make an impact every day? In this position, you’ll have the opportunity to help customers when they need it most while building valuable customer service and problem-solving skills. You’ll work in a supportive, fast-paced environment where your contributions are recognized, and your growth is encouraged. If you enjoy connecting with people, finding solutions, and being part of a collaborative team, this role is a great fit for you. What You Will Do: - Handle inbound customer inquiries via phone and email with professionalism, empathy, and efficiency. - Anticipate customer needs and provide accurate, timely, and relevant solutions. - Build rapport with customers to ensure satisfaction and a positive experience. - Maintain a strong understanding of existing products, new offerings, and policy updates to effectively support customer needs. - Accurately input and maintain customer information in CRM systems (e.g., PeopleSoft) in accordance with established guidelines. - Research customer accounts and resolve pending policy inquiries, including Bankcard-related requests. - Respond to inbound calls from credit card holders regarding benefits, claims, and policy-related questions. - Initiate and support the claims process by providing documentation, forms, and status updates as requested. - Escalate complex customer concerns to management when resolution cannot be achieved independently. - Collaborate with team members to support customer service needs and maintain team efficiency. - Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use. What You Will Bring: - High school diploma or equivalent required. - Minimum of two (2) years of experience in a customer service or call center environment. - Excellent verbal and written communication skills. - Strong customer service mindset with a commitment to delivering high-quality support. - Ability to manage multiple tasks in a fast-paced setting while maintaining accuracy and attention to detail. - While this role is fully remote, candidates must reside in either Virginia or Florida and have a reasonable commute to our Richmond, VA or Lakeland, FL offices. You may be asked to come to the office on occasion for special events. What We Offer: Annualized base pay is $33,516-49,157 Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary. Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status. At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans. This posting is for an existing vacancy. How We Hire: Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists under contract. Any unsolicited submission will not be considered. 97841 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.

Title: Associate Customer Care Representative - Service Center Location: Lincoln United States Job Description: Description Associate Customer Care Representative Service Center Operations - East 20 Blackstone Valley Pl, Lincoln, RI 02865 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking an Associate Customer Care Representative to join the team! Job Overview This position involves telephone contact to assist and service policy holders with their insurance needs. Ideal candidates will possess prior experience in service and sales, demonstrate a professional telephone manner, and exhibit strong teamwork skills. Responsibilities - Conduct professional telephone conversations to service customer accounts in a high call volume environment - Problem-solve and use time effectively to multitask and prioritize work - Assist customers with various billing and policy change transactions over the phone - Gain customer trust and respect by establishing and maintaining effective relationships - Demonstrate a high standard of customer service - Collaborate with others in a team setting Salary and Work Schedule A starting annual salary of $43,105. The 37.5-hour work schedule will be non-traditional hours. Weekdays 1:30pm-9:00pm with two consecutive weekdays off and every Saturday and Sunday 10:00am - 5:30pm. Training hours may vary. A shift differential of 15% may apply. A hybrid schedule of three days in office and two days work from home may be available once trained to work independently. Total Rewards - Medical, dental, vision coverage, short- and long-term disability, and life insurance - Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. - Holidays - 14 paid holidays observed - Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment - Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution - Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals - Generous leave programs, including paid parental bonding leave - Student Loan Repayment and Tuition Reimbursement programs - Generous fitness and wellness reimbursement - Employee community involvement - Strong relationships, lifelong friendships - Opportunities for advancement in a successful and growing company Qualifications - High school diploma or equivalent education required - Previous customer service and sales experience - Excellent interpersonal and communication skills - Computer keyboard and processing skills - Previous insurance background is a plus, but not required - After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share. Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information, or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: https://careers.amica.com. Learn more in the "Is Amica hiring?" section of our FAQ. hp

Title: Physician, Per Diem Location: Salem United States Job type: Onsite Time Type: part Time Job id: RQ4013204 Job Description: Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Per Diem Emergency Medicine Physician Qualifications Join Our Community: Emergency Medicine Opportunity in Salem, MA Mass General Brigham (MGB) Salem Hospital is seeking a per diem Board Certified or Board Eligible Emergency Medicine Physician to join our dynamic and compassionate team in Salem, Massachusetts. Whether you're a seasoned physician or a recent graduate in Emergency Medicine, we welcome your inquiry. Our Emergency Department (ED) is equipped with state-of-the-art facilities and provides a collaborative environment for physicians at all stages of their career. Why Salem? Salem, known as the "Witch City," is a vibrant coastal city on the North Shore of Massachusetts, blending rich history with modern living. Home to approximately 44,000 residents, Salem is celebrated for its historic landmarks, cultural attractions, and thriving downtown area filled with unique shops, diverse dining, and museums. Salem's picturesque waterfront offers stunning views and opportunities for recreation. The city is also home to world-class cultural institutions like the Peabody Essex Museum and hosts numerous events throughout the year, including the famous Haunted Happenings festival each October. With excellent schools, convenient commuter access to Boston via the MBTA commuter rail, and a welcoming community, Salem is a desirable place to live and work. What You'll Do * - Provide high-quality, comprehensive care to patients in our state-of-the-art Emergency Department, including psychiatric emergencies, stroke care, and general emergency services. - Collaborate with a team of hospitalists, specialists, and support staff in a collaborative and dynamic environment. - Benefit from cutting-edge facilities including X-ray, imaging, electronic monitoring, and advanced infection prevention systems. Why Choose Mass General Brigham? Join an integrated healthcare system recognized for its excellence in patient care, research, and education. As part of Mass General Brigham, you'll benefit from: - A competitive salary with a transparent and rewarding compensation plan. - A comprehensive benefits package, including health insurance, retirement plans, and malpractice coverage. - Flexible work schedules to meet your personal and professional needs, with options for both full-time and part-time roles. - Eligibility for the Public Service Loan Forgiveness (PSLF) program as part of our not-for-profit, 501(c)(3) designation. About Us Mass General Brigham is a leader in healthcare innovation, comprising 16 member institutions, including world-class academic medical centers, specialty and community hospitals, and a robust physician network. With over 1,180 physicians and 534 Advanced Practitioners across 78 locations, we are dedicated to transforming patient care. At Mass General Brigham, our patients come first. Additional Job Details (if applicable) Remote Type Onsite Work Location 3 Dove Ave Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For A: Customer Care Representative Location: Remote What You’ll Be Doing: - Use multiple systems simultaneously to resolve customer inquiries efficiently - Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily - Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction - Engage customers in reconsidering cancellation by highlighting benefits and informing them of available deals and promotions, aiming to retain their loyalty and satisfaction when applicable - Correct/update customer information accurately as needed to ensure current and reliable records - Document customer requests and actions taken on the customer’s account to ensure comprehensive and precise account records - Efficiently fulfill customer order requests to enhance their experience and encourage repeat business - Assist customers with order status inquiries and provide shipping information promptly to enhance their confidence in our service and ensure a positive experience - Meet standard contact center performance metrics to uphold the quality of service provided to customers and enhance overall customer satisfaction - Provide customer feedback to management regarding products, trends, and customer issues to facilitate continuous improvement and enhance overall customer satisfaction - Follow communication procedures, guidelines, and policies to maintain consistency and professionalism in interactions with customers, thereby enhancing their experience and fostering customer satisfaction Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.): - High School Diploma or GED - 1-2 years in a customer service role - 1 year customer service in a Contact Center setting (preferred) - Proficiency using windows-based applications, Google Suite, and Microsoft Office software (preferred) - Working knowledge of call center systems and/or workflows (preferred) Golden Perks & Benefits: - Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans. - Annual bonus - We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career. - 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being. - Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more. - Reimbursements for a portion of personal cell phone and internet usage for eligible employees. - Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. - Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date. - Potential for quarterly KPI bonuses. The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENHIPPO.COM or NAME@GOLDENPETBRANDS.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Pet Brands directly at safety@goldenhippo.com to verify its validity. Click here to learn more about general internet safety and our hiring practices.