• Architect and evolve scalable CI/CD systems that support complex multi-product release workflows across internal and open-source platforms • Design and build developer tooling, deployment automation, and release orchestration systems using technologies such as GitHub Actions, Kubernetes, and cloud-native infrastructure • Lead the engineering strategy for build pipelines, artifact management, release governance, and deployment reliability • Improve developer experience by reducing friction in build, test, deployment, and operational workflows • Build and maintain highly reliable Kubernetes-based infrastructure powering release automation and engineering productivity systems • Drive observability and operational excellence across release systems through metrics, monitoring, and performance instrumentation • Partner closely with Platform Engineering, DevOps, Security, Program Management, and Product Engineering teams to align release infrastructure with business and technical priorities • Serve as a senior technical leader and multiplier within the organization through architecture guidance, mentorship, and operational rigor

Role Description The Platform Engineer combines hands-on support responsibilities with strategic engineering to ensure the reliability, scalability, and continuous improvement of our enterprise platform infrastructure. This role will join our Platform Product team who are responsible for designing, managing, and optimizing core platform services that underpin critical business operations, including technologies such as Active Directory, MECM, SolarWinds, Virtual Desktop Infrastructure (VDI), and User Access Devices (UADs), alongside broader networking, compute, storage, virtualization, and hyper-converged infrastructures. The role also provides monitoring, troubleshooting, and escalation support to maintain system stability, resolve incidents efficiently, and ensure a high level of user satisfaction. In parallel, it emphasizes automation, performance optimization, and proactive enhancement of platform services to reduce manual effort, improve operational efficiency, and enable scalable, resilient infrastructure. Prolinx operates within an Agile Scrum methodology, focusing on collaboration and rapid delivery. The Platform Engineer will actively participate in bi-weekly sprint review/planning, daily stand-ups, and retrospectives to iterate on product features and improve our processes. Prolinx engineering teams are self-organizing and cross-functional, utilizing tools like Jira to manage the backlog and ensure high-quality, incremental releases. Qualifications - Demonstrable experience in platform engineering, infrastructure support, or a similar role within enterprise environments. - Experience with virtualization platforms such as Nutanix, VMware, Citrix, or Hyper-V. - Understanding of networking concepts (e.g., DNS, DHCP, VLANs, firewalls, switching), compute/storage systems, and virtualization platforms. - Experience with IT monitoring tools, incident management processes, and performance tuning, including capacity planning. - Familiarity with endpoint management and User Access Device (UAD) ecosystems in enterprise environments. - Awareness of Software Defined Data Centre technologies and Hyper Converged Infrastructures (HCI). - Strong problem-solving skills with a focus on effective resolution and root cause analysis. - Excellent communication and collaboration skills, with the ability to work across technical teams and support non-technical stakeholders. - Detail-oriented with the ability to manage, document, and track complex systems, incidents, and processes effectively. - Proactive and adaptable mindset, with a commitment to continuous learning and staying current with emerging technologies and automation practices. - Commitment to ongoing professional development in platform technologies and support methodologies. Requirements - Adhere to Prolinx engineering principles and standards, ensuring all practices align with Prolinx Security Policies and Secure by Design principles. - Design, implement, manage, and support the enterprise platform infrastructure, including servers, networks, storage, and technologies such as Active Directory, MECM, SolarWinds, and VDI environments. - Monitor platform performance and availability, proactively responding to alerts, incidents, and service degradation to meet business requirements and SLAs. - Troubleshoot and resolve platform-related issues, performing root cause analysis and escalating where necessary to ensure timely resolution and prevent recurrence. - Automate infrastructure provisioning, monitoring, patching, and deployment processes using tools such as PowerShell, Python, Ansible, or Terraform to improve efficiency and reduce manual effort. - Administer system updates, patch management, and maintenance activities to ensure platform security, compliance, and stability. - Collaborate with cross-functional teams to support User Access Devices (UADs), endpoint management, and virtualized environments. - Develop and maintain comprehensive documentation, including runbooks, troubleshooting guides, knowledge base articles, and architecture diagrams. - Support capacity planning and performance optimization through analysis of system usage, trends, and metrics. - Evaluate and recommend improvements to tools, technologies, and processes to enhance platform reliability and operational efficiency. - Provide technical guidance and contribute to platform-related projects, acting as a subject matter expert where required. - Optional participation in a bounty-based team on-call pager system for response to out-of-hours incidents, minimizing any downtime or disruption to services. Company Description Prolinx does not discriminate on the basis of race, religion, colour, sex, age, disability, or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge, and experience and relevant business requirements. The Job Holder will understand the regulatory, fair trading, and competition rules relating to their work sufficiently to be able to comply with them, relying on their knowledge or on their ability to recognize that they will need specialist support. The Job Holder will actively support at all times company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. This includes the Security requirements of our customers.

Role Description We are looking for a skilled GoHighLevel (GHL) Platform Expert to join our growing team. In this role, you will be the go-to resource for onboarding new clients, designing and maintaining automation, and ensuring our customers get maximum value from the platform. You will work closely with internal teams and clients alike, translating business goals into GHL workflows while keeping a pulse on the latest platform updates and turning new features into opportunities for our clients. Essential Duties and Responsibilities - Own the end-to-end onboarding process for new clients, managing daily onboarding tasks and ensuring a smooth, consistent experience. - Serve as a primary point of contact for clients during onboarding, providing responsive and professional support. - Partner with clients to understand their business requirements and translate them into effective GHL configurations and workflows. - Develop and maintain self-service job aids, SOPs, training guides, and video walk-throughs so clients can support themselves confidently. - Build, test, and maintain GHL automations including workflows, pipelines, triggers, and integrations with third-party tools. - Audit existing automation setups and proactively recommend improvements for efficiency and reliability. - Troubleshoot platform issues and work with clients and internal teams to resolve them quickly. - Collaborate with sales, marketing, and operations teams to understand business objectives and align GHL capabilities to strategic goals. - Translate technical platform capabilities into plain-language benefits for non-technical stakeholders. - Contribute to internal documentation and knowledge bases to elevate team-wide GHL expertise. - Stay current on all GHL product releases, beta features, and platform announcements. - Proactively identify how new GHL features can benefit existing and prospective clients, and present actionable ideas to the team. - Champion best practices and continuously evolve internal processes as the platform grows. Qualifications - 3–5 years of hands-on experience with GoHighLevel, including sub-account management, workflow automation, funnels, CRM pipelines, and reporting. - Strong customer-facing communication skills - you can simplify complex technical concepts for any audience. - Experience creating training materials, job aids, or knowledge-base content for end users. - Proven ability to gather business requirements and configure platform solutions that meet defined goals. - Self-starter who thrives in a remote environment and can manage multiple onboarding projects simultaneously. Knowledge, Skills and Abilities - Experience in a digital marketing agency or SaaS environment using GHL for client management. - Familiarity with the full suite of GHL features: SMS/email marketing, reputation management, social planner, memberships, invoicing, and AI features. - Experience with Zapier, Make (Integromat), or direct API integrations alongside GHL. - Comfortable with basic HTML/CSS for email and funnel customization. Company Description Warp Speed Holdings is a growing holding company that invests in and supports a diverse portfolio of start-ups, early-stage ventures, and established businesses. In addition to providing capital, the company delivers hands-on operational support across key areas such as finance, accounting, human resources, technology, compliance, and other essential back-office functions. By combining investment resources with experienced operational leadership, Warp Speed Holdings helps its portfolio companies build strong foundations and scale efficiently. True to its name, the organization is known for moving quickly, making strategic decisions, and driving sustainable growth across the companies it supports.

• Implement enhancements to the software delivery lifecycle that reduce friction for product engineering teams • Build and maintain standardized CI/CD pipelines and developer workflows based on defined architecture • Support the adoption of ephemeral environments and streamlined local development tooling • Drive automation across build, test, and deployment workflows • Implement and maintain automated testing frameworks and infrastructure aligned with shift-left quality goals • Enable teams to integrate component and end-to-end testing into their workflows • Integrate AI-based tools and workflows into the developer experience as defined by platform strategy • Build and enhance core components of the developer platform with a focus on stability and usability • Contribute to identifying and resolving bottlenecks in developer workflows and platform performance