• We're sharpening focus. Essentials is our foundational pay equity and pay analytics platform — the one most of our customers use every day, the platform that anchors our customer relationships, and what funds the company. It deserves a dedicated owner. • This person will own the platform that defines Syndio for the majority of our customers today: the analyses, the workflows, and the Data Hub that ingests and reconciles HR and compensation data for every customer we serve. Essentials is what funds the company, anchors our customer relationships, and earns us the right to build everything that comes next. • The mandate is clear. Keep Essentials sharp, fast, and reliable. Modernize it for the AI-native future. Make it the platform our customers tell us they wish more of their software felt like. • Multiple engineering teams across the Essentials product surface, including Data Hub. You'll inherit strong managers and engineers who have been delivering — your job is to give them an even sharper edge. • Roadmap and delivery. End-to-end ownership of what ships, when, and at what quality bar. Partner closely with product, GTM, and customer success so the cadence is something the whole company can plan against. • Platform modernization. Drive AI-augmented engineering practices, agent-friendly architecture, and tighter customer feedback loops. Make speed and quality compound — not trade off against each other. • Customer outcomes. Reduce time-to-value for new customers. Reduce friction for existing ones. Make the platform stickier with every release. • Cross-functional partnership. Work shoulder-to-shoulder with peer engineering and product leaders across the company. Workstreams reinforce each other; they don't compete. • Hiring, leveling, and growth. Build a team that delivers at our standard, develops people, and raises the bar with every hire.

• Design, develop, and maintain high-quality Flutter applications for iOS and Android • Implement frontend and backend functionality, including APIs, business logic, and data flows • Work with Supabase (database, auth, edge functions) and Firebase where required • Integrate third-party services such as RevenueCat, Stripe, and other app-related SDKs • Handle app deployments, store submissions, and release management (App Store & Play Store) • Collaborate with product and design using Jira as the ticketing and task management system • Ensure clean architecture, maintainable code, and scalable solutions • Take ownership of features across the entire software development lifecycle

Role Description The Network & Telecommunications Engineer is responsible for administering, supporting, and improving enterprise network, telecommunications, and security infrastructure. This role provides operational support, monitoring, troubleshooting, and engineering services across voice, data, firewall, and network platforms. The position supports secure, reliable, and resilient enterprise connectivity while participating in medium to complex telecommunications projects. Key Responsibilities - Network & Security Infrastructure Operations - Administer, analyze, and support enterprise network, telecommunications, and security technologies - Perform engineering, administration, capacity planning, and operational support for Cisco, Palo Alto, and related platforms - Monitor systems to identify trends, risks, vulnerabilities, and service-impacting conditions - Troubleshoot and resolve network, firewall, telecommunications, and connectivity issues - Telecommunications & Voice Systems - Maintain, tune, and support VoIP and enterprise communications infrastructure - Support VPNs, remote site connectivity, and secure access services - Provide advanced issue resolution and technical escalation support - Monitoring, Performance & Reliability - Administer and support network monitoring and management tools - Monitor availability, capacity, and performance to ensure operational stability - Support vulnerability monitoring, prioritization, and remediation activities - Engineering & Continuous Improvement - Research, evaluate, and recommend network, voice, and security enhancements - Implement improvements to strengthen resilience, continuity, and service reliability - Identify opportunities to standardize, optimize, and modernize network environments - Documentation & Standards - Develop technical specifications, implementation recommendations, and supporting documentation - Document and standardize operational procedures to improve supportability and knowledge transfer - Reduce reliance on limited specialized resources through process improvement - Project & Stakeholder Support - Support approved projects as requested by program areas and IT leadership - Participate in complex telecommunications projects as a contributor or technical lead - Provide customer support for client-reported technical issues Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience - 3 or more years of IT experience supporting telecommunications and multi-platform environments - 3 or more years of experience supporting maintenance of telecommunications services - 3 or more years of experience providing customer technical support - Experience with Cisco networking technologies including IOS, RADIUS, TACACS+, and access control systems - Experience supporting VoIP, VPN, and enterprise communications platforms - Strong troubleshooting skills across network, voice, and security infrastructure Preferred Qualifications - Industry certifications such as CCNA (Route/Switch, Voice, or Collaboration), CCENT, or equivalent - ITIL Foundation certification - Experience supporting firewall platforms such as Palo Alto - Experience contributing to or leading complex telecommunications projects - Familiarity with enterprise IT and telecommunications policies and procedures Core Skills & Attributes - Strong analytical and problem-solving abilities - Ability to troubleshoot complex technical issues across platforms - Strong documentation and standardization mindset - Effective communication and customer service skills - Ability to manage multiple priorities in operational environments - Collaborative approach to working in cross-functional teams - Focus on reliability, security, and service continuity Benefits - Competitive salary - Location: Remote or Onsite (Specific onsite work location is Tallahassee, FL) - Experience Level: Mid Level (3 or more years of relevant experience) This is a remote position.

• Design and implement new functionality • Maintain and troubleshoot the solution • Performance and reliability tuning • Support other teams using the solution