SGS logo
SGS

When you need to be sure

Global Key Account Manager – Retail Solution

Account ManagerSalesFull TimeRemoteSeniorTeam 10,001+Since 1878H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

47 days ago

Salary

0

Seniority

Senior

5 yrs expEnglish

Job Description

Global Key Account Manager – Retail Solution

SGS

• To develop a strategic and durable partnership between SGS and assigned global clients, representing SGS at all levels with special attention to Director and VP level • To identify and develop new revenue opportunities within our client base, working closely with the SGS network and global Technical Competence Team • To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis by ensuring contractual obligations and deliverables are met and client’s expectations exceeded, where possible • Responsible for the development of long-term sustainable business partnerships between SGS and our Key international clients • Represent the SGS network in reporting directly to our client’s senior management teams in a professional manner regarding SGS’ performance • Responsible for the strategic growth and development of key international clients • Develop and ensure successful implementation of a client specific Global Key Account Development Plan, matching the key drivers and needs of the client with SGS • Act as the primary liaison between SGS and the client’s management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs • Supervise the deployment and enhancement of global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis • Liaise effectively with global technical teams in advance of the deployment of new projects to ensure the optimum execution structure and technical support is agreed and implemented • Manage the investigation and resolution/remediation processes for any client concerns or complaints or claims following appropriate escalation procedures as required • Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach

Job Requirements

  • Minimum 5 years of relevant experience in B2B sales, business development, or commercial roles within services, and solutions based environments
  • Proven hunter sales background with demonstrated success in new business acquisition, building long-term client relationships, and driving upsell/cross-sell through existing clients
  • Ability to contribute and lead a global business development strategy, identifying growth opportunities and building scalable sales approaches across regions
  • Experience selling multi-service or solution-based offerings, ideally across multiple customer needs
  • Established professional network within retailers and/or consumer brands in Europe, with the ability to leverage relationships to open doors and accelerate pipeline development and establish long-term global partnership is preferred
  • Experience selling into multinational or cross-border environments, working with international stakeholders and coordinating internally across regions or service lines
  • Negotiation on Global Master Agreements/ Global Frame Agreements with Global Partner is mandatory
  • Worked in fast-paced, target-driven environments, managing multiple opportunities and priorities simultaneously
  • Experience within the TIC sector is an advantage
  • Fluent English required; additional European languages are a strong advantage

Benefits

  • SGS university and Campus for continuous learning options
  • Multinational environment where you will work with colleagues from multiple continents

Related Job Pages

More Account Manager Jobs

Robert is seeking a dedicated and personable Account Manager to maintain and grow relationships with our clients. In this role, you will serve as the primary point of contact between the company and its clients, ensuring satisfaction and fostering long-term partnerships. You will manage client accounts, understand their needs, and work closely with internal teams to deliver tailored solutions. Your communication skills and problem-solving abilities will play a vital role in retaining clients and identifying opportunities for account growth. If you are client-focused and have experience managing accounts, Robert invites you to join our team. Responsibilities - Manage and nurture relationships with assigned client accounts. - Act as the main point of contact for clients, addressing their inquiries and concerns promptly. - Understand client business objectives and align company services to meet their needs. - Coordinate with internal teams to deliver solutions and ensure client satisfaction. - Monitor account performance and prepare regular reports. - Identify opportunities for upselling and cross-selling additional services. - Assist in contract renewals and negotiations.

California
Job Closed
Full TimeRemoteTeam 201-500

About the Role: Grade Level (for internal use): 09What we do: automotiveMastermind puts dealers in the driver’s seat with Market EyeQ. Market EyeQ is an automated sales and marketing platform that empowers dealers to close more deals by predicting future buyers and consistently marketing to them. Generate success in your loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.​ What you will do: As a Dealer Relations Manager, you must possess superior communication skills that enable you to build high-level relationships throughout the entire dealership. You consistently demonstrate a clear comprehensive understanding of our dealer partners goals, pain points, markets, and their competitors, as well as automotive business trends. You are highly organized, task and detail-oriented, articulate, flexible, self-motivated, and capable of working well under pressure. You are driven to provide the highest level of unwavering customer service through coaching, training, and consultation. Your professional experience has instilled a sense of urgency without compromising the strategic approach to achieve success for our dealer partners. Ideal candidate: We are seeking candidates local to the Las Vegas Market. You have practical experience, a comprehensive understanding, and strong working knowledge of how an automotive dealership runs day to day. You can travel as needed within and out of your defined territory. You continually strive to meet or exceed expectations in all aspects of your role, from servicing our partners to proactively contributing and collaborating with the team and dealerships. - Possess an in depth understanding of our software platform functionality, related services and an overview of the technical functionality. Leverage this knowledge to strategically implement processes and work with executive management, floor management and other various departments within the dealership on appropriate usage. - Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships - Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team - Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated - Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team - Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts - This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations - Responsible for the retention of 20+ accounts Who you are: - Bachelors’ degree in Business, Management, Marketing or a related field - 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment - Significant experience working with CRM tools and are at ease with technology - Think quickly on your feet and handle ambiguity - Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work - Know how to establish rapport and develop meaningful relationships with your clients - Negotiate effectively, finding the win-win solution to problems - Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way - Ability to perform as part of a larger team and work independently to schedule and prioritize your work - Regularly assess your own performance and adapt your work to achieve better results - Must believe in what you do and feel a vested interest the company’s success - This role requires 80%-100% travel within the region and nationally as needed About automotiveMastermind: Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. What we do: Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)

United States
Full TimeRemoteTeam 10,001+Since 1860H1B No Sponsor

About the Role: Grade Level (for internal use): 09What we do: automotiveMastermind puts dealers in the driver’s seat with Market EyeQ. Market EyeQ is an automated sales and marketing platform that empowers dealers to close more deals by predicting future buyers and consistently marketing to them. Generate success in your loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.​ What you will do: As a Dealer Relations Manager, you must possess superior communication skills that enable you to build high-level relationships throughout the entire dealership. You consistently demonstrate a clear comprehensive understanding of our dealer partners goals, pain points, markets, and their competitors, as well as automotive business trends. You are highly organized, task and detail-oriented, articulate, flexible, self-motivated, and capable of working well under pressure. You are driven to provide the highest level of unwavering customer service through coaching, training, and consultation. Your professional experience has instilled a sense of urgency without compromising the strategic approach to achieve success for our dealer partners. Ideal candidate: We are seeking candidates local to the Las Vegas Market. You have practical experience, a comprehensive understanding, and strong working knowledge of how an automotive dealership runs day to day. You can travel as needed within and out of your defined territory. You continually strive to meet or exceed expectations in all aspects of your role, from servicing our partners to proactively contributing and collaborating with the team and dealerships. - Possess an in depth understanding of our software platform functionality, related services and an overview of the technical functionality. Leverage this knowledge to strategically implement processes and work with executive management, floor management and other various departments within the dealership on appropriate usage. - Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships - Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team - Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated - Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team - Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts - This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations - Responsible for the retention of 20+ accounts Who you are: - Bachelors’ degree in Business, Management, Marketing or a related field - 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment - Significant experience working with CRM tools and are at ease with technology - Think quickly on your feet and handle ambiguity - Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work - Know how to establish rapport and develop meaningful relationships with your clients - Negotiate effectively, finding the win-win solution to problems - Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way - Ability to perform as part of a larger team and work independently to schedule and prioritize your work - Regularly assess your own performance and adapt your work to achieve better results - Must believe in what you do and feel a vested interest the company’s success - This role requires 80%-100% travel within the region and nationally as needed About automotiveMastermind: Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. What we do: Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)

United States
Full TimeRemoteTeam 10,001+H1B Sponsor

Accountability for the NZ Income Statement. Leads the direction and people leadership of the Corteva Solutions sales team with a broad influence over the full country team, including functions, to ensure strategic alignment and a productive business model. Helps design and execute the country strategy, supported by business metrics and analytics to service the business and improve the quality of the NZ business while making selective investment bets in growth. The role requires strong people leadership, Cross-functional leadership, Crop Protection and Biological knowledge, resource allocation, customer engagement and programs aligned to the country strategy and mission. The Area Sales Manager / Key Account Manager also leads the NZ Corteva sales organization and all customer elements of the business. Direct leadership of the sales team and accountability for the key customer accounts in the NZ market. In alignment with the CU LT objectives, alongside NZ marketing, builds and leads the NZ sales strategy and execution to deliver stated growth objectives. KEY RESPONSIBILITIES: - Help design and execute the NZ commercial strategy in alignment with CU, regional and global strategy. - Develop strong relationships and appropriate profile with key NZ Key National Accounts and their customer contacts - Involved in key commercial process: IBP process, Annual Plan, CU Execution plan, SIC, E2W, CE KPIs - Responsible for all people management activities within the NZ sales team including succession planning, resource deployment and career development - Is a core team member of the ANZ Commercial Leadership Team - Close working relationship with CE function to leverage commercial processes and systems to support country strategy - Close working relationship with the functional leaders supporting the NZ business to ensure a balance between appropriate business support and leveraged resourcing - Represents Corteva to segments of the external environment (i.e. customer, industry associations). - Direct accountability for all commercial sales activities within the NZ Corteva team, - Drives the sales teams development, succession planning via Goal setting, development and performance reviews. - Accountable for delivering sales growth targets in NZ. - Understands and aligns to the marketing strategy for NZ and supports execution through the sales team, - Champions product segmentation projects with CE to support the sales team in market focus and prioritization, - Provides input and support to the IBP process on behalf of NZ sales. - Executes and leads the SIC program in NZ. - Leads change management through Comp and Ben changes and roll out of Corteva HR policy, - Leads the CMT in NZ, sets the strategy and runs the meetings. - Creates productive relationships and commercial programs with key customers to grow market share in targeted areas, - Represents Corteva in industry associations, events and customer engagement sessions and articulates Corteva’s strategy, - Establishes Corteva Values and Market Shaper behavior in commercial team

New Zealand