Role Description The Associate Director empowers Acumen to achieve its mission of facilitating freedom, choice and opportunity through innovative fiscal agent solutions. Individuals in this role are charged with assisting the Executive Director in representing Acumen to all stakeholders within Texas. Time is spent at every level, including working with state partners, local program staff, and most importantly our clients. This position may be assigned direct reports with related supervisory responsibilities. The professionalism, work ethic and standards displayed in this position will have a dramatic effect on the reputation and continued success of the company. - Supervise a staff, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, and developing goals as well as procedures to ensure achievement of goals. - Understand and stay up to date on the program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders. - Support clients (employers and employees) during their enrollment process; process related paperwork and manage electronic communication, which requires accurate data entry into several databases and meeting deadlines. - Provide timely and accurate day-to-day support to clients; receive, research and resolve all client inquiries. - Assist Accounts Receivable team in researching billing issues and claims. - Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states. - Manage Electronic Visit Verification implementation and maintenance including member adoption campaigns and data and aggregation accuracy. - Coordinate with other FMS contractors and the program training contractor on member referrals, transfers, training needs and customer service responses. - Analyze trends and resolve customer inquiries pertaining to specific program or contract regulations/guidelines. - Organize, structure, and schedule one on one or group training sessions to meet the needs of the customer. - Represent Acumen publicly at events such as conferences, trade shows, forums, stakeholder groups, pre-bidders, etc., which may require public speaking in order to actively market products to the general public. - Report back from public events on Acumen's brand acceptance and reputation, and customer satisfaction. - Report program statistics and information to key stakeholders through survey results and regular reporting as necessary. - Work well independently with limited supervision. - Work a flexible work schedule, including but not limited to weekends, week nights and holidays. - Perform other work related activities as assigned. - ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. Benefits - Health benefits - Life Insurance - 401k with matching - Paid vacation - Paid holidays - 16 - Sick time - Pet insurance - Health savings account Company Description Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client’s lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.

Role Description As the Division Director of Executive Search and Field Services, you will be responsible for the overall planning, management, and implementation of executive search assistance to TASB members. This role will also facilitate, direct, and monitor the activities of the Field Services Representatives. This is a Texas-based remote position. Selected qualified candidate must live within the State of Texas. How You’ll Make an Impact - Lead the Executive Search and Field Services teams to achieve expectations for member service, productivity, quality, and reliability. - Develop and operate within the annual division budgets. - Set priorities for the most effective and efficient use of all resources. - Sustain an extensive working knowledge of local district operations. - Empower staff to take responsibility for their jobs and goals and delegate with appropriate accountability. - Coordinate and contribute to any relevant TASB reports and/or participate in organization-wide committees. - Offer expertise to support and promote TASB programs and services while building and enhancing trusting relationships with members. - Represent TASB in presentations to school boards and other related entities while emphasizing value and benefit of membership. - Develop, monitor, and update strategic plans for divisions in a timely manner. - Perform other duties as assigned. A Typical Day Field Services - Ensure appropriate training and professional development for the Field Services staff to support required data analytic skills and support of each service. - Oversee all Field Services publications online and in print. - Assist in identifying and resolving members’ problems and concerns. - Develop and maintain relationships with key member contacts. - Facilitate the exchange of relevant information with executive leadership and other divisions of TASB, including sharing facing TASB members. - Provide and oversee data-driven outreach and marketing strategy to promote TASB programs and TASB as an entity within the educational community, with an emphasis on effective digital outreach and in person contact across multiple channels. Executive Search Services - Oversee all aspects of search services to TASB members, including superintendents, and potentially chief executive officers and other key administrative positions. - Develop and implement effective marketing strategies for search services. - Set competitive pricing policies for search services. - Develop programs to prepare search applicants and board members for the interviewing process. - Implement strategies to cultivate a robust pool of search applicants. - Develop and maintain relationships with key member contacts after hiring and placement of superintendents. - Implement effective strategies for gathering community and stakeholder input during superintendent search process. Qualifications - Master’s degree, with doctorate preferred. - 10 years of experience in K-12 public education. - Human Resources and recruitment experience is preferred. - Five or more years of experience hiring, evaluating, and supervising employees. - Demonstrated experience with strategic thinking and change management. - Demonstrated experience designing and implementing a data-driven outreach and marketing strategy. Requirements - Ability to travel in state approximately 50% of the time, with frequent overnight travel. - Effective data management and use of analytic tools such as Power BI, to create focused, actionable outreach activities. - Strong ability to build and leverage professional relationships with key decision makers to explore needs and suggest appropriate TASB services. - Ability to assess needs through active listening and influencing others. - Proficiency with CRM software to document member contact opportunities and activities. - Ability to identify the professional development needs of direct reports and assist them in improving their knowledge and skills. - Effective presentation, communication, and interpersonal skills. - Strong organization skills with the ability to successfully manage and prioritize work. - Commitment to and capacity for collaboration across TASB divisions and with external members. - Ability to work independently and with initiative. Benefits - Competitive pay and rich benefits (including retirement matching of 2:1 up to 5% after one year). - Onsite daycare. - Onsite gym. - Wellness program. - Tuition reimbursement. - Remote work options. - Flexible schedules. - Collaborative environment where every contribution impacts Texas public schoolchildren. - Culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance. - Frequent professional development, wellness seminars, and more. - Transparent leaders with an open and consistent feedback approach. - Meaningful (and fun) events and tokens of appreciation throughout the year.

• Create and manage project schedule and development budget to coordinate internal and external stakeholders with respect to completing all development milestones relating to PPA, interconnection, permitting, site control, and real estate curative work to prepare projects for financing requirements and Notice to Proceed (NTP) for construction. • Relationship management of key stakeholders throughout the development lifecycle, including landowners, permitting agencies, regulatory authorities, interconnection utilities, and Power Purchase Agreement (PPA) offtakers. • Manage and oversee the creation and submission of permitting documents for solar and storage projects, expansion, and maintenance. • Manage third-party consultants and contractors to complete required diligence items related to a portfolio of projects. • Manage and work within quality, budget, and schedule expectations. • Complete title curative items for project finance requirements, collaborating with the Legal department. • Prepare project deliverables and reports for executive-level leadership. • Fulfill and/or oversee activities specific to real estate, title, environmental and permitting. • Protect the financial results of development projects, to include evaluation of financial model feasibility, negotiating terms/conditions of project-related expenses, providing insight on project financials, and delivering results in alignment to financial projections. • Conduct project due diligence and provide risk analysis to business development and origination teams on potential project acquisition opportunities. • Coordinate internal and external legal departments in reviewing and/or drafting land agreements (lease and purchase agreements, easements), title due diligence, and consultant services agreements. • Collaborate with individual department, as well as cross-functionally with other departments within the organization. • Maintain organizational excellence in terms of project timelines and deliverables. • Demonstrates the Clēnera Core Values of Caring, Committed, and Courageous. • Other duties as assigned.

• Own the hook, angle, and offer library that powers all performance copy across paid, lifecycle, and on-site channels • Develop testable copy variants and feed them into the test queue maintained jointly with Performance Marketing and CRO • Translate Product Marketing positioning and Consumer Insights VoC into customer-facing copy that converts • Write and oversee high-volume copy production across ads, LPs, VSLs, email, and SMS • Set the standard for copy quality and brand voice consistency across all conversion environments • Write and lead copy development for Meta, TikTok, Google search, YouTube, and native advertising • Develop advertorial and editorial-style ad formats for native channels • Partner with the Creative Director and design team to ensure copy and visual work as one • Adapt proven DR copy for emerging platforms where psychology and format differ • Write and oversee landing page copy for paid acquisition, with conversion as the primary metric • Develop VSL scripts that drive watch-through, engagement, and conversion across long-form environments • Partner with the Head of CRO to test and iterate on-page copy structure, claims, and CTAs • Support new product launches with VSL-led acquisition copy • Partner with the Director of Lifecycle on copy strategy and the Email/SMS Marketing Manager on day-to-day campaign and flow execution across email and SMS programs • Write subject lines, preview text, and message bodies optimized for engagement and conversion • Develop segmented copy variants for different customer cohorts and lifecycle stages • Maintain copy consistency across the lifecycle journey from welcome through win-back • Own FTC compliance for all conversion-facing copy in coordination with legal counsel • Maintain claims libraries and disclaimer standards across performance environments • Serve as the final QC checkpoint for all customer-facing conversion copy • Keep claims documentation and review processes current as the regulatory environment evolves • Manage a copy team of two ICs (Copywriter level), with the capacity to expand as the channel and testing volume scale • Set performance expectations, KPIs, and development plans for the team • Build copy review and feedback processes that maintain quality while enabling speed • Allocate copy resources across competing channel demands based on impact and timing • Report to the CMO and operate as the conversion copy authority under their direction on overall copy quality and brand voice • Collaborate with the Creative Director (peer under CMO) on integrated copy and creative output • Coordinate with the Head of Content (under VP of Brand) on brand voice consistency between organic and conversion environments • Partner with the Director of Product Marketing (peer under CMO) on product positioning, claims, and launch messaging • Partner with the Consumer Insights Lead (peer under CMO) on VoC, custom language, and review intelligence • Work closely with the VP of Performance Marketing, Director of Lifecycle, Head of CRO, and Head of Ecommerce on copy needs across paid, lifecycle, conversion, and site