Role Description The Project Manager is responsible for overseeing the execution of client projects, ensuring alignment across internal teams and external stakeholders. This role serves as the central point of coordination for project deliverables, driving efficiency, maintaining organization, and ensuring high-quality outcomes. The Project Manager acts as both a client-facing partner and an internal leader, balancing communication, execution, and continuous improvement in a fast-paced environment. Essential Duties & Key Responsibilities - Serve as the primary point of contact for assigned clients, maintaining timely, professional, and clear communication. - Manage project timelines, deliverables, and workflows to ensure accurate and on-time execution. - Coordinate cross-functional efforts and communicate priorities to keep projects aligned and progressing efficiently. - Anticipate client needs and proactively address questions, risks, or challenges before escalation. - Produce high-quality, client-ready work and maintain strong attention to detail across all deliverables. - Analyze and interpret large data sets to support reporting, decision-making, and client communication. - Maintain accurate documentation and reporting across internal systems and platforms. - Identify operational issues and implement effective, practical solutions. - Delegate tasks appropriately while maintaining accountability for overall project success. - Support and guide team members by providing clear expectations, direction, and feedback. - Foster strong working relationships across teams and promote a collaborative, respectful environment. - Ensure confidentiality and secure handling of sensitive client and case information. - Continuously evaluate processes and recommend improvements to enhance efficiency and effectiveness. Qualifications - Bachelor’s degree required. - 5+ years of experience in mass tort settlements or a related field. - Strong proficiency in Microsoft Office Suite, particularly Excel. - Experience with CRM systems (e.g., Salesforce) preferred. - Ability to manage multiple projects and priorities in a fast-paced environment. - Strong organizational, analytical, and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work independently while collaborating effectively with a team. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. Company Description Milestone is an innovator in post-settlement solutions, providing technology-enabled administration services to law firms managing complex mass tort settlements. Through its proprietary Pathway® platform, Milestone has transformed post-settlement distribution by delivering a more efficient, transparent, and data-driven process for managing claims administration and settlement disbursement.

• Coordinate and monitor daily operational tasks. • Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision. • Ensure timely follow-ups, task closures, and status updates. • Organize and maintain documentation, dashboards, and workflows. • Assist in preparing reports, dashboards, and presentations for internal stakeholders. • Flag potential blockers or delays and communicate proactively to resolve issues. • Identify opportunities to streamline operations or improve coordination processes.

• Plan, initiate, manage and deliver end-to-end projects, for assigned initiatives including but not limited to network upgrades, service deployments, infrastructure installations, software/platform conversions, solution development and migrations • Manage all aspects of assigned projects, including planning, scheduling, communication, change management, budgeting, and execution • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders • Drive cross-functional collaboration across engineering, field operations, billing operations, customer systems, and field operations support teams • Develop and maintain detailed project plans, schedules, and budgets to ensure timely and cost-effective delivery • Identify and manage project dependencies and critical path • Develop and maintain project budgets and forecasts, and ensure projects are completed within budget • Proactively manage and document changes in project scope, identify potential issues, and devise contingency plans • Monitor project progress and performance and communicate project status and updates to stakeholders in a timely and professional manner • Conduct project post-mortems and create recommendation reports to identify successful and unsuccessful project elements • Create and maintain superior project documentation, including project plans, status reports, action registers, deliverable matrices, RACIs, risk and issue logs • Ensure compliance with company policies, procedures, and standards • Support post-implementation reviews to assess project outcomes, capture lessons learned and drive continuous improvement • Other duties as assigned.

Role Description Working within a team, the Project Manager will be responsible for providing exceptional client service in the public utilities industry (water, wastewater, and stormwater) through various multi-discipline projects, such as: - Financial planning - Cost of service - Rate and fee setting - Impact fee studies - Miscellaneous financial-related projects This client-facing role will be responsible for partnering with clients and providing leadership to junior employees. Primary Responsibilities: - Manage projects by partnering with clients, leading junior employees, providing excellent service - Work independently and can switch between projects quickly to meet milestones and deliverables - Monitor and analyze financial data to identify trends, patterns, and potential areas of improvement within public utility operations - Conduct in-depth financial analysis of rate structures, pricing policies, and cost allocation methodologies - Use financial modeling techniques to analyze and forecast revenue, expenses, and financial performance of public utilities - Participate in business development and marketing activities, develop proposals in response to competitive RFPs - Lead junior staff in the management, development, and execution of project work - Communicate with clients to gather data and other relevant project information, present results, etc. - When working in California, ensure alignment with Proposition 218 requirements in the financial planning and decision-making processes - Use public speaking and technical writing skills to produce, edit and present reports, proposals, and presentations in a clear and succinct manner - Deliver results in public settings to citizen community meetings, City Council/Board of Directors - Participate in the industry through professional associations, conferences, and industry organizations Qualifications - 5+ years managing projects for water, wastewater, energy (electric/gas), and/or solid waste utilities - Bachelor's degree (finance, accounting, engineering, economics, mathematics, or other related fields) - Advanced proficiency and experience with MS Excel including advanced user functions and Visual Basic programming - Strong proficiency with MS Word and PowerPoint - ability to create report templates, modify report templates - Experience analyzing large data sets, working with and/or developing database queries, using MS Access, SQL server and/or relational databases - Critical thinking skills – the ability to formulate multiple solutions to problems, test hypotheses, and develop solutions based on analysis and client goal - Ability to work on multiple projects with competing deadlines and deliverables - Ability to provide training and guidance to junior employees to execute quality work - Excellent written and verbal communication skills - Willing and able to travel overnight as needed Requirements - Master's degree (preferred) - Consulting experience (preferred) - Experience working in a municipality or utility (preferred) - Preference will be given to candidates in the Austin area. - Please include a writing sample with your application. Benefits - 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits - Health Savings Account - Medical and Dependent Care Flexible Spending Accounts - Vision Insurance - Company paid Life and Disability Insurance - Employee Assistance Program - Discretionary paid time off program - Education Reimbursement Program - 401(k) with company contributions - Long-Term care benefits - Pet insurance - The salary range for the Project Manager position is $104k to $172k. - Compensation depends on education, experience, and location. - Employees in the position of Project Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm's yearly performance, their practices' performance, and the performance of the employee.