• Coordinate and monitor daily operational tasks. • Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision. • Ensure timely follow-ups, task closures, and status updates. • Organize and maintain documentation, dashboards, and workflows. • Assist in preparing reports, dashboards, and presentations for internal stakeholders. • Flag potential blockers or delays and communicate proactively to resolve issues. • Identify opportunities to streamline operations or improve coordination processes.

• Plan, initiate, manage and deliver end-to-end projects, for assigned initiatives including but not limited to network upgrades, service deployments, infrastructure installations, software/platform conversions, solution development and migrations • Manage all aspects of assigned projects, including planning, scheduling, communication, change management, budgeting, and execution • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders • Drive cross-functional collaboration across engineering, field operations, billing operations, customer systems, and field operations support teams • Develop and maintain detailed project plans, schedules, and budgets to ensure timely and cost-effective delivery • Identify and manage project dependencies and critical path • Develop and maintain project budgets and forecasts, and ensure projects are completed within budget • Proactively manage and document changes in project scope, identify potential issues, and devise contingency plans • Monitor project progress and performance and communicate project status and updates to stakeholders in a timely and professional manner • Conduct project post-mortems and create recommendation reports to identify successful and unsuccessful project elements • Create and maintain superior project documentation, including project plans, status reports, action registers, deliverable matrices, RACIs, risk and issue logs • Ensure compliance with company policies, procedures, and standards • Support post-implementation reviews to assess project outcomes, capture lessons learned and drive continuous improvement • Other duties as assigned.

Role Description Working within a team, the Project Manager will be responsible for providing exceptional client service in the public utilities industry (water, wastewater, and stormwater) through various multi-discipline projects, such as: - Financial planning - Cost of service - Rate and fee setting - Impact fee studies - Miscellaneous financial-related projects This client-facing role will be responsible for partnering with clients and providing leadership to junior employees. Primary Responsibilities: - Manage projects by partnering with clients, leading junior employees, providing excellent service - Work independently and can switch between projects quickly to meet milestones and deliverables - Monitor and analyze financial data to identify trends, patterns, and potential areas of improvement within public utility operations - Conduct in-depth financial analysis of rate structures, pricing policies, and cost allocation methodologies - Use financial modeling techniques to analyze and forecast revenue, expenses, and financial performance of public utilities - Participate in business development and marketing activities, develop proposals in response to competitive RFPs - Lead junior staff in the management, development, and execution of project work - Communicate with clients to gather data and other relevant project information, present results, etc. - When working in California, ensure alignment with Proposition 218 requirements in the financial planning and decision-making processes - Use public speaking and technical writing skills to produce, edit and present reports, proposals, and presentations in a clear and succinct manner - Deliver results in public settings to citizen community meetings, City Council/Board of Directors - Participate in the industry through professional associations, conferences, and industry organizations Qualifications - 5+ years managing projects for water, wastewater, energy (electric/gas), and/or solid waste utilities - Bachelor's degree (finance, accounting, engineering, economics, mathematics, or other related fields) - Advanced proficiency and experience with MS Excel including advanced user functions and Visual Basic programming - Strong proficiency with MS Word and PowerPoint - ability to create report templates, modify report templates - Experience analyzing large data sets, working with and/or developing database queries, using MS Access, SQL server and/or relational databases - Critical thinking skills – the ability to formulate multiple solutions to problems, test hypotheses, and develop solutions based on analysis and client goal - Ability to work on multiple projects with competing deadlines and deliverables - Ability to provide training and guidance to junior employees to execute quality work - Excellent written and verbal communication skills - Willing and able to travel overnight as needed Requirements - Master's degree (preferred) - Consulting experience (preferred) - Experience working in a municipality or utility (preferred) - Preference will be given to candidates in the Austin area. - Please include a writing sample with your application. Benefits - 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits - Health Savings Account - Medical and Dependent Care Flexible Spending Accounts - Vision Insurance - Company paid Life and Disability Insurance - Employee Assistance Program - Discretionary paid time off program - Education Reimbursement Program - 401(k) with company contributions - Long-Term care benefits - Pet insurance - The salary range for the Project Manager position is $104k to $172k. - Compensation depends on education, experience, and location. - Employees in the position of Project Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm's yearly performance, their practices' performance, and the performance of the employee.

Job TitleTransaction Banking PMO – Reporting & Portfolio Controls (GCB5) Role OverviewThe Transaction Banking PMO – Reporting & Portfolio Controls role is responsible for supporting Value Stream (VS) and Sub‑Value Stream (SVS) delivery through strong reporting, financial controls, capacity tracking, and portfolio insights. This role is reporting and controls heavy, ensuring accurate, timely, and insightful delivery and financial data to support decision‑making across Global and Market teams., provided the candidate has strong PMO reporting and governance exposure within Banking / Financial Services. Key ResponsibilitiesDelivery Support & Reporting - Support successful delivery of VS outcomes in line with agreed delivery plans. - Design, manage, and maintain delivery dashboards to visualize the flow of Capabilities and Features from Idea to Done. - Ensure data accuracy and integrity across all delivery, financial, and capacity metrics. - Provide clear, structured reporting to support portfolio- and value‑stream‑level decision‑making. Planning & Coordination - Support Programme Increment (PI) Planning through coordination, reporting, and synthesis of inputs/outputs. - Coordinate and prepare materials for VS / SVS ceremonies, reviews, and updates. - Consolidate and support Quarterly Business Review (QBR) inputs and memo updates. Financials & Portfolio Controls - Ensure the delivery pipeline is aligned with financial plans and capacity constraints. - Monitor and control VS / SVS investment allocation, benefit projections, and commercialization tracking. - Manage financial guardrails, ensuring controls are in place and variances are tracked. - Provide a holistic view of VS / SVS financial performance, aligned with portfolio strategy, customer outcomes, and OKRs. Capacity, Risk & Controls - Track and manage resource capacity patterns across multiple workstreams. - Support tracking and management of risks and issues, escalating as appropriate. - Collect and consolidate insights from retrospectives to support cross‑VS improvements. - Maintain continuous improvement plans supporting evolving Ways of Operating. Governance & Ways of Working - Support change governance and compliance with established bank‑wide delivery and control frameworks. - Act as a PMO SME for tooling adoption, reporting improvements, and process enhancements. - Support initiatives such as tooling migrations or reporting framework improvements. Tools & Environment - Strong hands‑on experience with: - Jira - Confluence - Clarity - GPDM - Portfolio dashboards / MIS tools (e.g., Power BI) Required Experience - Proven experience in PMO / Portfolio / Program Governance roles. - Banking / Financial Services domain exposure (Transaction Banking exposure is a plus, not mandatory). - Strong experience in reporting, financial tracking, capacity management, and portfolio controls. - Experience working in Agile / SAFe environments. - Strong stakeholder communication and data‑driven mindset.