Role Description Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas, or Georgia. This candidate will be required to work a MST timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initial interactions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. - Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm’s services and setting expectations for the intake process. - Conduct conflict checks to ensure compliance with firm policies. - Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. - Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. - Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitating retainer fee transactions. - Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. - Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. - Track and log follow-up activities to maintain a complete record in the CRM. - Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. - Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. - Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Qualifications - Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. - Experience in legal intake or a client service role is a plus. - Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. - Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. - Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. - Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Requirements - Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. - Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. - High attention to detail, ensuring accuracy in client records, communications, and transaction processing. - Ability to collaborate effectively within a supportive, professional work culture. - Adaptability and flexibility, thriving in both remote work and in-person settings when required. - Proficiency in CRM systems and technology used in remote client management. Benefits - Compensation: $20- $24 per hour, adjusted based on experience, location, internal and external pay equity, and other job-related factors. - Health Care Plan (Medical, Dental & Vision). - Retirement Plan (401k, IRA). - Life Insurance (Basic, Voluntary & AD&D). - Paid Time Off (Vacation, Sick & Public Holidays). - Short Term & Long Term Disability. - Training & Development. - Work from Anywhere -- eligible after 6 months. - Additional voluntary programs available, including voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. - In some markets, commuter and transit benefit programs are available.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Pharmacy Expert Type: Contract Compensation: $115–$125/hour Location: Remote Commitment: 20 hours/week Role Responsibilities - Author and review technical tasks to evaluate AI model performance on pharmacy and pharmacology problems. - Produce original problem sets using drug-interaction charts, PK/PD curves, dosing tables, and formulary figures. - Write reference solutions and apply structured quality checks to ensure accuracy. - Provide feedback to improve AI model outputs and training data quality. - Work independently and asynchronously with a flexible schedule. Qualifications - Must-Have: - PharmD with residency (PGY-1 or PGY-2) or board certification (BCPS, BCOP, BCCCP, etc.), or - PharmD with 3+ years of clinical or specialty practice, or - PhD in Pharmaceutical Sciences or Pharmacology with active teaching or research. - Working fluency in pharmacokinetics, pharmacodynamics, therapeutics, and drug-interaction reasoning. - Active pharmacist licensure where applicable. - Preferred: - Academic appointment, teaching, or peer-reviewed publication. Requirements - Hourly contractor Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description As an RBC Home Advisor, you will participate in the evolution of a new role in Canadian Banking. You will nurture and grow relationships with potential home buyers as you provide tailored guidance and support throughout their home buying journey. Your primary directive is to add value by acting as the client’s primary contact and gateway to RBC colleagues and partners. - Provide professional credit advice to assist while navigating the multiple stages of the home buying journey. - Support full end to end mortgage fulfillment leveraging Casper and Linx. - Establish a regular contact strategy and diligently update systems that enable the relationship. - Deepen client relationships by guiding the client through the stages of the home buying journey. - Use new and innovative tools such as video-enabled capabilities and advisor/client dashboards to enhance the client experience. - Develop strong partner relationships to support mortgage referrals and application fulfillment. - Keep up to date on relevant RBC policies and procedures and ensure that due diligence is exercised accordingly. Please note: This position requires flexibility to work a variety of shifts during the hours of operation Monday to Friday from 9 AM - 8 PM, Saturday 10 AM - 6 PM (local time). Qualifications - 2-3 years proven experience in the financial services industry, ability to provide complex credit advice including mortgage fulfillment. - Bilingualism (English and French) required. - A change and agile mindset, consistently delivering an exceptional client experience. - Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships. - Excellent communication skills, time management, and prioritization and organizational skills. - Digital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.). - Flexibility to provide advice and service during evenings and weekends. - Ability to work independently as a Remote Office Employee (ROE). - Must be able to meet with the technological and confidentiality requirements of the role. Requirements - Previous relationships management experience within the financial or service industry (nice to have). - Desire to build exceptional client experiences across multiple channels (i.e. phone, chat, email, etc.). Benefits - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. - Leaders who support your development through coaching and managing opportunities. - Ability to make a difference and lasting impact. - Work in a dynamic, collaborative, progressive, and high-performing team. - A world-class training program in financial services.

Role Description Job Duck is seeking a reliable and detail-oriented Law Firm Intake Coordinator to support a disability law practice by managing client intake and early case communication. This role is central to ensuring potential and existing clients receive timely responses, accurate information, and a professional first impression of the firm. The Law Firm Intake Coordinator will handle a steady volume of inbound and outbound calls, complete live intake within the CRM, and manage follow-ups based on each client’s situation. Success in this role requires comfort with phone-based work, strong organization skills, and a high level of discretion when handling sensitive legal information. This position is ideal for someone who enjoys structured workflows, clear expectations, and making a meaningful impact on the client experience. - Compensation Range: $1,142 to $1,220 USD Responsibilities include, but are not limited to: - Maintain accurate records and documentation in the case management system - Provide timely updates to clients regarding their case progress - Vet and qualify callers based on intake criteria - Complete live intake forms in Clio while speaking with callers - Handle inbound and outbound phone calls from potential and existing clients - Ensure all interactions comply with confidentiality requirements - Follow up with clients using preset email workflows based on case status - Manage and update the CRM pipeline accurately Qualifications - Legal intake experience or comparable case management exposure - Strong verbal communication skills with confidence on phone calls - High level of confidentiality and discretion - Excellent attention to detail and accuracy - Ability to manage multiple follow-ups while maintaining organization - Consistent and reliable work habits - Comfort working in structured workflows and CRM systems - Professional written communication for client updates Requirements - Full time position working Eastern Standard Time - Schedule from 9:00 a.m. to 5:30 p.m. EST - Practice area focused on disability law - Immediate start preferred - Spanish proficiency required - Quiet and private workspace suitable for handling confidential information - Two monitors required or a laptop with an additional external monitor - Location must be compatible with the firm’s VoIP provider country coverage Required Software and Tools - Clio for CRM and intake management - VoIP phone system compatible with geographic service restrictions - Email and case follow-up tools within the CRM Work Shift - Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.