• Own and manage the product backlog: Break down large features into manageable components, prioritize them, and ensure alignment with business goals. • Engage directly with customers to understand their platform product requirements and translate insights into backlog priorities. • Act as the go-to expert for internal teams on product functionality, capabilities, and the impact of proposed changes. • Collaborate closely with R&D teams to clarify requirements, provide context, and support development and QA efforts. • Refine and validate business requirements for the Platform teams and other Cujo Products. • Continuously assess backlog value to ensure prioritization aligns with customer and business needs. • Define release content through discovery and grooming sessions with stakeholders and other product owners. • Ensure timely delivery of product increments in collaboration with stakeholders and development teams. • Align with product leadership to understand strategic priorities and translate them into actionable plans. • Drive execution in agile environments, ensuring smooth coordination across teams.

• Lead and coordinate the squads responsible for developing and maintaining product journeys; • Define product strategy and roadmap, ensuring alignment with business objectives. Manage the full product lifecycle: from conception, research, prototyping, and development to launch and ongoing management; • Act as a strategic leader who can also engage deeply with the technical aspects of the product, able to discuss UX and usability best practices with design teams, participate in technical discussions with engineering teams, and analyze product metrics with data teams; • Ability to delegate and engage direct and indirect reports to pursue team objectives while remaining close to and deeply knowledgeable about the work being done; • Build and maintain relationships with internal and external stakeholders to ensure a comprehensive view of customer and market needs; • Develop OKRs and KPIs to measure product success, adjusting strategies as necessary to achieve expected results; • Manage the Product Managers across squads, providing the necessary career guidance for their development, with clear expectations and objectives for each team member's growth.

• Lead the strategy and evolution of one or more critical products, with direct responsibility for impact on business metrics (engagement, revenue, and satisfaction); • Define relevant problems and prioritize initiatives based on data, strategic context, and user needs; • Conduct continuous discovery, structuring hypotheses, experiments, and learnings together with design and engineering; • Ensure high-quality execution by working closely with teams to unblock decisions, reduce risks, and accelerate deliveries; • Align stakeholders across different areas and levels of seniority, ensuring clarity of direction and trade-offs; • Evolve governance and the operating model of the products and channels under your responsibility; • Monitor and improve end-to-end product metrics, adjusting strategy as necessary; • Contribute to team development and the dissemination of product best practices.

About the role We're looking for a Product Director to lead Narmi's Consumer Banking vision. You'll shape the vision and strategy for the products that hundreds of thousands of people already use to manage their money every day, and you'll own the outcomes we drive. You'll work closely with Design, Engineering, Sales, Business Development, and our Co-Founders to define what we build and why. You'll lead a small team of product managers and spend real time in the field with the financial institutions we serve. That means visiting their offices, sitting with their teams, and hearing directly from the people who use what we build. What you'll do - Own the outcomes. You're accountable for the results the Consumer Banking team drives. Adapt the strategy and roadmap when you need to. - Set the vision. Define where Consumer Banking is headed at Narmi. Write the strategic narrative. Make sure every roadmap decision ties back to it. - Get out of the building. Regularly visit our banks and credit unions. Present Narmi's vision, gather honest feedback, and come back with sharper ideas. Expect to travel 10% of the time. - Manage stakeholders. Build trust across the company. Loop people into key decisions early so nothing lands as a surprise. - Drive prioritization. Push hard trade-offs. Make the case to leadership for the resources your team needs. Keep executives close to your team's progress. - Shape company strategy. Develop deep expertise in consumer digital banking across fintech, bank tech, and community banking. Use what you learn to influence where Narmi goes next. - Ship quality. Partner with engineering, design, and QA to release products that work and feel good to use. - Improve how the team works. Spot inefficiencies in how features get specced and shipped. Fix them. - Launch well. Work with Marketing and Sales on launch strategies and GTM materials that land with our clients and their account holders. - Bring the voice of the customer into everything. Use research and data to make calls, not gut feel. - Build a team. You'll start with a small team of product managers and grow it over time. Hire well, coach honestly, and develop the people around you. What you'll bring - 10+ years in product management, with at least 4 in digital banking, fintech, or payments - A track record of shipping consumer financial products people actually like using - Strong UX sensibility paired with the discipline to run real user research - Fluency with data to guide UX strategy and measure the impact of what you ship - Comfort being customer-facing. You've presented to external audiences, led discovery sessions, and can read a room - Willingness to travel regularly to visit our bank and credit union clients - A track record of balancing technical realities with what customers actually need - Experience leading product managers, or clear potential to grow into it The expected annual base salary for this role is $200,000-$240,000. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups. Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.