• Rapid Prototyping & App Development: Build functional apps, internal tools, and product prototypes using AI-assisted coding tools (vibe coding). Move from concept to working demo quickly so we can validate ideas and hand off to engineering with confidence. • Workflow Automation: Identify repetitive, manual, or broken workflows across departments and build automations that actually work—whether that’s through code, n8n/Zapier/Make, or a custom-built tool. • AI-Powered Solutions: Design and implement AI-enabled workflows using prompt engineering, structured outputs, and human-in-the-loop review where needed. You’ll create reusable prompt libraries, templates, and internal AI tools. • Cross-Functional Execution: Work across Enrollment Ops, Campaigns, Project Management, Clinical Ops, Sales, and Finance to ship solutions that serve the whole business—not just one team. • Design-Forward Delivery: Everything you build should reflect strong visual and UX sensibility. You’re not just making it work—you’re making it look and feel right.

Role Description As a Senior QA Lead, you will ensure the highest level of quality across Harvard Business Publishing’s applications. You will work closely with cross‑functional partners to ensure products meet business requirements and user expectations. This role reports to the Director of QA and plays a key leadership role across the SDLC. - Serve as a core member of an Agile team, partnering closely with Product Owners to understand business goals, user needs, and requirements - Collaborate with Developers, Development Architects, and Content Systems Architects to understand application architecture, integrations, and underlying technologies - Partner with Project Managers to estimate testing effort, track progress, establish quality gates, and advocate for quality across delivery - Lead test execution across all phases of the SDLC, including: - Creating test plans, test cases, and test data - Executing manual and automated tests - Logging, tracking, and verifying defects - Developing QA dashboards and test metrics - Supervise and support off‑shore QA Engineers, providing guidance, coaching, and oversight - Design, implement, and continuously improve test automation strategies - Work closely with DevOps teams to support test environments and CI/CD pipelines - Collaborate with other QA Leads to standardize QA practices, tools, and approaches across applications Qualifications - 4+ years of experience leading software testing projects - 7+ years of experience as a QA Engineer, including: - Test plans, test cases, test data, and traceability matrices - Strong experience managing the full defect lifecycle, ensuring defects are logged, prioritized, triaged, and validated once resolved - Hands‑on experience working within Agile methodologies - Proven success working with distributed, remote Agile teams across multiple time zones - Experience supervising, mentoring, and coaching QA Engineers - Deep experience with functional, regression, and end‑to‑end testing (manual and automated) - Exposure to load, performance, security, and accessibility testing - Experience testing multi‑tier web applications and databases - Experience building, maintaining, and integrating automation frameworks within CI/CD pipelines Requirements - Technical Skills and Expertise: - Web technologies: HTML, CSS, browsers - Databases and SQL - API testing using tools such as Postman or REST Assured - Test management and defect tracking tools - Automation and CI/CD tools such as Selenium (Java), Jenkins, or equivalent - Load and performance testing tools (e.g., JMeter, LoadRunner) - Solid understanding of: - Software architecture and network layers - CPU utilization and performance considerations - Application security, vulnerabilities, SQL injection, and intrusion detection Benefits - Competitive compensation and benefits package - Meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays

Role Description Your Mission: - Design, develop, and enhance robust automation frameworks using modern tools (e.g., Playwright, Cypress, Selenium). - Write clean, maintainable automated test suites for web, API services, and other application types. - Integrate automated tests into Git-based CI/CD pipelines (e.g., GitHub Actions, Jenkins) to support continuous delivery. - Execute and manage functional, regression, integration, and specialized performance tests. - Participate in requirement reviews to define test scenarios, identify edge cases, and ensure maximum test coverage. - Perform root cause analysis of failures and collaborate directly with development and product teams to resolve defects and ensure quality metrics are met. - Maintain test data, mocks, and environments, and build specialized tooling (e.g., monitoring/reporting dashboards) to improve QA efficiency. - Document test plans, test cases, automation design decisions, and contribute to the continuous improvement of overall QA processes and best practices. Qualifications - Bachelor's Degree in Computer Science, Software Engineering, or related fields. - 3+ years of experience in QA Automation for backend services and cloud infrastructure. - Strong experience with automation tools such as Playwright, Cypress, Selenium, or Appium. - Proficiency in JavaScript/TypeScript is a must. - Solid understanding of REST APIs, automated API testing (Postman, Newman, REST Assured). - Experience with CI/CD pipelines and version control (Git). - Knowledge of software testing methodologies and QA best practices. - Familiarity with microservices, cloud platforms (AWS/GCP), and containerization (Docker/Kubernetes) is a plus. Requirements - Experience with performance testing (Locust, k6, JMeter). - Experience with contract testing (PACT). - Security testing fundamentals (OWASP). - Understanding of SQL/NoSQL databases. - Previous work in Agile/Scrum environments. Benefits - Innovative Challenges: Work on fast-moving, challenging, and unique business problems. - Career Growth: Benefit from strong learning and development plans for your career growth. - Global Environment: Thrive in an international work environment with a flat organizational structure. - Competitive Salary: Receive a competitive salary package.

Role Description The Senior Associate, UW Automation Enablement supports enterprise underwriting modernization by enabling and underwriting automation performance monitoring. This role independently manages monitoring and insight generation activities, synthesizes data across multiple sources, and identifies opportunities to improve automation outcomes. The individual partners across underwriting, product, data science, and operations to deliver actionable insights, support rule and model enhancements, and strengthen end-to-end underwriting performance. - Independently monitor UW automation performance across products, cohorts, and distribution channels to identify trends, leakage, and friction points - Analyze underwriting automation performance, including rules and models, to assess alignment between intended design and observed outcomes - Generate actionable insights and recommendations to improve automation rates, case flow efficiency, and underwriting outcomes - Own development and enhancement of underwriting rules by contributing business, risk, and operational insights - Partner with underwriting, actuarial, and data science teams to support testing, validation, and implementation of automation solutions - Collaborate with Production Support to investigate and resolve issues impacting underwriting automation, including recurring defects and workflow disruptions - Facilitate cross-functional alignment by translating complex data into clear, audience-appropriate insights - Develop and maintain consistent reporting, dashboards, and documentation to support monitoring and governance routines - Lead working sessions and forums to support development continuous improvement solutions within our automated underwriting workflow Qualifications - 5-10 years of life insurance underwriting experience, with strong knowledge of risk assessment and decision frameworks - Experience driving process automation with rules engines, predictive models, or decision platforms - Bachelor’s degree (or equivalent professional experience) - Strong analytical skills with the ability to interpret complex datasets and identify trends and insights - Strong written and verbal communication skills, with the ability to effectively communicate across technical and non-technical audiences - Proven ability to work effectively in a matrixed, cross-functional environment and influence without direct authority Preferred Qualifications - Industry designations such as FLMI, FALU, or equivalent - Experience working in Agile or product-based delivery environments - Experience partnering closely with data science and actuarial teams - Experience with data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, or similar) Requirements - Salary Range: $111,500-$159,000 - Overtime eligible: Exempt - Discretionary bonus eligible: Yes - Sales bonus eligible: No - Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. - Employees are eligible for an annual discretionary bonus. - Employees may also be eligible to participate in an incentive program. Benefits - Full package of benefits for employees, including leave programs, adoption assistance, and student loan repayment programs. - Continuous refinement and addition of benefits based on employee feedback. Company Description At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. - Diverse business portfolio creates opportunities to make a difference across industries and communities. - Inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. - Balance of long-standing stability and forward momentum, supported by an inclusive team. - As a Fortune 100 mutual company, we offer a place to grow your skills and contribute to meaningful work.