• Take full accountability for the success of complex testing programmes and managed services engagements • Act as a trusted testing authority to senior client stakeholders, including C‑level engagement where appropriate • Balance delivery, commercial performance, and risk across multiple clients or programmes • Lead and grow Spike consultants, setting standards for quality, professionalism, and behaviour • Contribute directly to business growth, service innovation, and market positioning • Own and lead large‑scale, high‑complexity test programmes across multiple workstreams, vendors, and delivery methodologies • Define and implement enterprise / programme‑level test strategies, including approach, organisation, tooling, environments, and test data • Drive testing across functional and non‑functional workstreams, ensuring risk‑based decision‑making and clear quality outcomes • Provide delivery assurance through regular reviews, governance, and senior‑level reporting • Act as the senior escalation point for programme risks, issues, and delivery challenges • Take accountability for the commercial success of your programmes, working closely with delivery and sales leadership • Produce and own test estimates, strategies, and delivery models used in proposals and client contracts • Support and lead pre‑sales activities, including client conversations, solution shaping, and bid input • Build long‑term, trusted relationships with senior client stakeholders, positioning Spike as a strategic partner rather than a supplier • Lead, mentor, and develop Spike consultants across programmes, acting as a role model for Principal Consultant behaviours • Coach less‑experienced Test Managers and Leads, raising overall capability across the practice • Contribute to Spike’s knowledge management, methods, and communities of practice • Demonstrate Spike values through behaviour, decision‑making, and client interactions • Collaborate with marketing to develop case studies, service propositions, and thought leadership • Contribute to the evolution of Spike’s testing frameworks, standards, and service offerings • Represent Spike’s quality and testing capability credibly with senior retail and technology stakeholders

• Own and deliver testing strategy and execution across complex client engagements • Balance quality, delivery, and commercial considerations within managed services and project delivery • Act as a trusted testing lead for clients and internal stakeholders • Lead, mentor, and develop Spike consultants across projects • Contribute to Spike’s sales, marketing, and service development activities • Define and implement test strategies, processes, techniques, and approaches across varied delivery models • Lead delivery of small to medium test programmes across multiple workstreams, vendors, and technologies • Own test organisation, tooling, infrastructure, environments, and test data strategy • Ensure appropriate balance between delivery quality and commercial effectiveness • Provide delivery assurance and support Spike quality reviews across active programmes • Produce and own test estimates, strategies, and delivery approaches for proposals and client engagements • Support the Spike sales team through pre‑sales conversations, solution shaping, and bid input • Build strong, collaborative relationships with client stakeholders • Help position Spike’s quality and testing services effectively with existing and prospective clients • Support marketing activity by contributing content, case material, and service positioning • Lead, coach, and mentor Spike consultants across client projects • Support the development of Test Leads and less experienced consultants • Promote consistent quality standards, professionalism, and best practice • Contribute to knowledge sharing, methods, and continuous improvement within the Quality Management practice • Demonstrate Spike values through behaviour, decision‑making, and client interactions

Role Description Revolutioniere die Musikbranche mit uns und bewirke etwas Positives in der Welt – und das komplett remote. Wir von Newcomer Performance helfen Musikern, ihr Hobby zum Beruf zu machen. Wenn du Bock hast zu Wachsen und ein Projekt bis zum ganz großen Erfolg mit aufzubauen willst, dann bist du bei uns genau richtig! Wir suchen Setter/Closer im Vertrieb (m/w/d), die aufstrebende Musiker erfolgreich machen wollen. Profitiere von über 20.000 warmen und kalten Leads, 800 Bestandskunden und einem starken Online-Auftritt. - Qualifizieren & Setting von Leads - Durchführung von telefonischen Erstgesprächen - Beratungsgespräche (Closing Calls) führen und Kunden abschließen - Kontaktpflege und Kommunikation mit Interessenten - Datenpflege in unserem CRM - Die Planung sowie die Vor- und Nachbereitung der Termine Qualifications - Erfahrung im Setting / Qualifizieren von Sales-Terminen - Ambitionen und die Bereitschaft, die Extrameile zu gehen - Die Fähigkeit, erprobte Prozesse zu befolgen - Eine charismatische Ausstrahlung - Durchhaltevermögen: Du kommst gut mit Druck und Ablehnung klar - Ausgezeichnete Gesprächsführung, Kommunikationsfähigkeit und Empathie - Überzeugungsfähigkeit - Beharrlichkeit und Ausdauer - Die Motivation dich weiter zu entwickeln - persönliches Wachstum ist dir wichtig - Hohes Verantwortungsbewusstsein, Zuverlässigkeit und Organisationstalent - Bezug zur Musikbranche Benefits - Einen ortsunabhängigen Arbeitsplatz - Weiterbildung: Hochwertige Online-Kurse, regelmäßige interne Workshops, Bücher & Coachings - Einen persönlichen Mentor an die Seite - Start Up - Flair: kurze Kommunikationswege, Duz-Kultur vom Praktikanten bis zum CEO, offene Türen und hilfsbereite, engagierte Kollegen - Aufstiegschancen - Persönliches Entwicklungspotenzial - Eine produktive Teamatmosphäre komplett remote - Team-Events - Die Möglichkeit, eine große Vision zu verwirklichen - 20.000 Leads - Erfolgserprobtes Angebot - Erfolgserprobter Sales-Prozess - Betriebliche Weiterbildung - Gleitzeit/ Flexible Arbeitszeiten - Empfehlungsprogramm - Weiterbildungsprogramme - Betriebliche Altersvorsorge Compensation - 2.220€ Brutto Fixum (Sockel = Wenn Provision geringer ist als Sockelgehalt, wird Sockelgehalt gezahlt. Wenn Provision höher, dann gilt Provision) - 10% Provision auf Closes & 5% Provision auf gesettete Abschlüsse (Berechnet auf den monatlich eingegangenen Cashflow deiner Abschlüsse) - Sonstige Boni (wird persönlich vorgestellt) Du solltest bereits vorzeigbare Resultate als SetterIn / CloserIn in der Vergangenheit erzielt haben. Wir suchen keine Anfänger, sondern Profis, die direkt von Tag 1 an einen Impact in unserem Sales-Team haben und genau wissen, wie man gute, qualifizierte Termine "settet" & closed. Bewirb dich direkt online. Wir vereinbaren einen Telefontermin für ein kurzes Interview. Anschließend lernen wir uns persönlich kennen und besprechen alle Einzelheiten. Du möchtest wechseln? Das bleibt unter uns! Falls du dich in einem ungekündigten Arbeitsverhältnis befindest, sichern wir dir natürlich höchste Vertraulichkeit der Bewerbung zu. Telefoninterviews gerne auch nach Feierabend oder am Wochenende.

• Serve as a resource on patient access and reimbursement for infused and specialty therapies. • Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes. • Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims. • Provide education regarding coding and billing considerations relevant to therapy access. • Develop relationships with patients and caregivers through phone, virtual, and in-person engagement. • Secure written or electronic patient HIPAA authorization within assigned geography. • Assess individual patient needs and provide education and resources that support access to therapy. • Educate patients on coverage considerations and the steps required to obtain prior authorization. • Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate. • Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes. • Provide information regarding common prior authorization requirements, coding considerations, and billing practices. • Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases. • Investigate patient access challenges before and after infusion. • Support physician offices and sites of care in reviewing denied claims and identifying potential next steps. • Escalate complex or systemic reimbursement issues to appropriate internal stakeholders. • Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives. • Coordinate with internal and external partners to ensure appropriate resources are available to support patient access. • Share field insights regarding payer policies and reimbursement challenges. • Adhere to company policies, compliance guidance, and applicable to federal, state, and local regulations. • Ensure activities align with HIPAA privacy requirements and internal compliance guidelines. • Report adverse events and product complaints through established pharmacovigilance processes. • Maintain accurate documentation of activities and interactions in Amgen’s internal system.