About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Manager, Technical Training Content Development to join our Product Management team. This is a hybrid role based in Bangalore, requiring an office presence of 3 days per week, reporting to the Director, Technical Training Development. We’re hiring a hands-on Manager, Technical Training Content Development to lead in a fast-paced environment at the intersection of cybersecurity and AI. You’ll be a player-coach who drives end-to-end training strategy and execution - translating new products, features, and real-world use cases into high-impact learning experiences across eLearning, ILT, video, and hands-on labs. You’ll mentor and elevate a team while partnering closely with PMs, instructors, and stakeholders to deliver technically accurate, engaging, and continuously improving training. What you’ll do (Role Expectations) - Manage, mentor, and upskill Content Developers and Instructional Designers in technical writing, cybersecurity/product concepts, and instructional design; remove blockers and enable high productivity and quality outcomes - Stay current on new/updated products and features; build strong understanding of product capabilities and real-world use cases to guide course strategy and content decisions - Analyze training requirements and learner needs; assess existing courses to identify gaps and refine content for improved learning experience, effectiveness, and adoption - Actively create, edit, and review learning assets (not just delegate); develop and troubleshoot hands-on labs, scenarios, and exercises; provide practical solutions when the team hits technical issues - Define and maintain quality standards (accuracy, tone, structure, consistency) across all assets; partner with PMs, instructors, and other stakeholders to prioritize work, manage projects/workflows, and ensure on-time delivery aligned to business and learner outcomes Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way. - You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. - You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. What We’re Looking for (Minimum Qualifications) - 10–15+ years building technical learning content (technical writing, instructional design, enablement, or related)—with a track record of shipping high-quality deliverables - Proven people leadership: experience managing, coaching, and developing Content Developers/Instructional Designers in a high-trust, high-feedback environment - Strong cybersecurity foundation with the ability to translate complex technical concepts into clear, learner-ready narratives and hands-on learning experiences - Proven experience operationalizing AI in content workflows (drafting, editing, taxonomy/tagging, QA checks, assessment generation, localization support, analytics) to improve quality and throughput at scale - Demonstrated “builder” mindset: ability to move between strategy and hands-on execution—writing/editing content, shaping standards, and partnering cross-functionally to deliver outcomes What Will Make You Stand Out (Preferred Qualifications) - Experience building hands-on labs, troubleshooting lab environments, and designing scenario-based learning tied to real-world use cases - Experience partnering closely with Product Management and SMEs to translate new features/roadmaps into training plans and content updates with speed and quality - Relevant certifications or formal training in cybersecurity and/or instructional design (e.g., Security+, CISSP, CPTD/ATD, etc.) and familiarity with LMS/learning analytics to drive continuous improvement #LI-hybrid #LI-KM8 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Title: Content Manager, Modern Healthcare & GenomeWeb Location: Chicago USA MI Detroit USA NY New York United States Job Description: Description Modern Healthcare and GenomeWeb sit at the center of healthcare and life sciences business intelligence. Our audiences expect content that is credible, relevant, and grounded in real expertise. This role owns those programs end-to-end. You'll manage custom content from signed agreement through delivery-working directly with clients, shaping content direction, and overseeing execution. That includes directing freelancers, editing content, and ensuring everything meets both client goals and audience expectations. WHAT YOU'LL DO - Manage custom content programs from kickoff through delivery - Lead client calls and guide content direction - Edit and oversee content across formats (articles, podcasts, white papers, webinars, video) - Moderate webinars, podcasts or video content - Manage freelance writers, editors, and producers - Work with sales and internal teams to align on scope and execution - Contribute to program planning before projects are sold - Apply strong knowledge of the healthcare ecosystem (hospitals, pharma/biotech, med device, health IT, payer/provider dynamics) to all programs. - Understand and apply healthcare advertising regulations (FDA guidelines, fair balance, substantiation) when reviewing content and advising clients. - Stay current on key industry trends (CMIO priorities, workforce issues, value-based care, AI) to ensure content is timely and credible. QUALIFICATIONS Required - 5+ years of experience in branded content, custom publishing, or editorial roles with direct client interaction - Experience working in B2B healthcare media or a closely related healthcare communications environment - Strong understanding of the healthcare landscape, with the ability to guide content direction and assess quality - Demonstrated ability to manage multiple projects at once without loss of quality or control - Experience managing freelance contributors and external creative partners - Strong writing and editing skills, particularly with long-form content - Confident client communication skills, including the ability to redirect or challenge client requests when needed Preferred - Familiarity with genomics or life sciences content - Awareness of regulatory considerations in healthcare content (e.g., FDA guidelines) - Experience moderating webinars, podcasts, or video content - Experience working with project management tools and structured workflows Location: Chicago, Detroit, or New York City. In office 3 days per week. This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay. Pay Transparency Disclosure: The estimated salary range for this position is $80,000 to $110,000. The final salary offering will take into account a wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance. Brand Overview: Modern Healthcare is the industry's leading source of healthcare business and policy news, research and information. We report on important healthcare events and trends, as they happen, through our weekly print magazine, websites, e-newsletters, mobile products and events. Our readers use that information to make informed business decisions and lead their organizations to success. It's for this reason that Modern Healthcare magazine is ranked No. 1 in readership among healthcare executives. About Crain Communications: Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, finance, healthcare, staffing, and workforce solutions. Many of Crain's brands are the most influential media properties in the industries and communities they serve, including Ad Age, Automotive News, Pensions & Investments, Modern Healthcare, Staffing Industry Analysts, as well as Crain's regional business brands. For more than a century, our dedication to deep sector expertise and journalistic integrity has enabled us to provide trusted insights across all our platforms, empowering today's business leaders to make industry-shaping decisions. Environmental Demands Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote.  Employee work location is subject to change. - An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. - A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC. - A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change. - Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.   Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required.  It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required.   Work schedule and travel requirements are subject to change as a role and needs evolve over time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions.  For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems.  Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading.  The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.  Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires.

Role Description Mercier Consultancy MD is looking for Portuguese-Speaking GenAI Content Trust and Safety Experts to join our dynamic team based in Greece. In this role, you will play a critical part in ensuring the safety, accuracy, and ethical standards of Generative AI-generated content. Your work will help safeguard digital platforms from harmful or misleading content and support responsible AI usage. - Monitor and review AI-generated content in Portuguese to detect and address misinformation, harmful content, and policy breaches. - Evaluate and analyze GenAI content to ensure adherence to trust and safety guidelines. - Collaborate closely with AI developers, policy teams, and content moderation units to strengthen safety measures. - Develop and implement effective strategies to maintain and improve AI content trustworthiness. - Provide reports on content trends, risks, and safety incidents to inform continuous enhancement. - Work with stakeholders to promote awareness of safe AI practices and ethical content standards. Qualifications - Fluency in Portuguese and English, both spoken and written, is essential. - Experience in trust and safety, content moderation, or AI-related roles is highly desirable. - Strong analytical and critical thinking skills with attention to detail. - Familiarity with generative AI technologies is a plus. - Excellent communication and collaboration skills. - Strong commitment to ethical AI use and content safety. - Willingness to relocate and work in Greece within a fast-paced environment. Benefits - Competitive Monthly Salary - Fully Paid Relocation Package - Monthly Performance Bonus - 2 Extra Salaries Per Year - Fully Paid Training - Health Insurance - And Much More...

• Develop and implement a comprehensive content strategy aligned with our business goals. • Create high-quality, engaging content that resonates with our target audience, including blog posts, whitepapers, case studies, and social media updates. • Web Copy: Drafting high-converting, punchy site copy that resonates with a technical audience. • Blog Roadmap: Building a keyword-backed content calendar for our upcoming launch. • SEO Execution:On-page optimization (Entity-based writing, intent matching, and metadata) that goes beyond just "stuffing keywords." • Tone of Voice: Ensuring our brand sounds like a leader in the AI space - authoritative yet accessible. • Curate relevant industry content and share insights to keep the community informed and engaged. • Monitor industry trends and competitor activities to identify opportunities for content and community growth.