Role Description We are seeking a dynamic and strategic Vice President, Human Resources Business Partner (HRBP) to lead global HR initiatives for our Business AI, Technology and Product group (BATP). The ideal candidate will act as a trusted advisor to senior leadership and provide expertise in organizational effectiveness, talent management, workforce planning, and culture transformation. This role requires a proactive leader with a deep understanding of the technology function, a passion for driving business results, and a commitment to fostering a people-first culture. Job Responsibilities - Strategic HR Leadership: - Partner with Executive leaders and their leadership teams to align HR strategies with business objectives. - Provide counsel on organizational design, workforce planning, and change management to drive operational excellence. - Serve as a member of the senior leadership team to contribute to business decisions and strategy formulation. - Partner with finance on headcount and related budgetary items. - Talent Management and Development: - Oversee talent acquisition strategies to attract top-tier talent for BATP. - Develop and implement programs for leadership development, succession planning, and employee engagement. - Identify and address skill gaps to build a high-performing, agile workforce. - Employee Relations and Culture: - Act as an advocate for employees, ensuring a positive and productive work environment. - Handle complex employee relations issues with professionalism and fairness in partnership, and where needed, with local Country HR Directors. - Foster a culture of diversity, equity, and inclusion across BATP. - Performance and Rewards: - Partner with Total Rewards to ensure competitive, equitable, and motivational rewards programs. - Drive the implementation of performance management processes that support business objectives and employee growth. - Operational HR Excellence: - Lead HR projects, including process improvements and system implementations, ensuring efficient and scalable HR operations. - Ensure compliance with all applicable labor laws and regulations. - Monitor HR metrics and deliver data-driven insights to support decision-making. - Inspire, Coach & Lead: - Lead and inspire the BATP HR team, providing them with guidance and coaching to deliver HR operational excellence to our customers and a fantastic employee experience. Qualifications - 12+ years of progressive HR experience, including 5+ years as a senior HRBP supporting a technology organization. - Bachelor’s degree in Human Resources, Business Administration, or related field required. Master’s preferred. - Experience advising executive leaders and influencing business strategy in fast-paced environments. - Proven experience supporting a global technology function and evolving operating models. - Global HR experience, including multi-country employee relations and workforce practices. - Strong knowledge of employment law, HR best practices, and compliance in a technology context. - Excellent communication and problem-solving skills, with the ability to coach and influence senior leaders. - Demonstrated change leadership across organizational design, workforce planning, and transformation. - HR certification (SPHR, SHRM-SCP) preferred. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - This job is also eligible for bonus pay. Location This position can be located in the following area(s): USA (Remote) - ET or CT time zones. Compensation The salary range for this role is $180,000 - $200,000 USD. This range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range.

Role Description We are seeking a dynamic and strategic Vice President, Human Resources Business Partner (HRBP) to lead global HR initiatives for our Business Analytics, Technology and Product group (BATP). The ideal candidate will act as a trusted advisor to senior leadership and provide expertise in organizational effectiveness, talent management, workforce planning, and culture transformation. This role requires a proactive leader with a deep understanding of the technology function, a passion for driving business results, and a commitment to fostering a people-first culture. Job Responsibilities - Strategic HR Leadership: - Partner with Executive leaders and their leadership teams to align HR strategies with business objectives. - Provide counsel on organizational design, workforce planning, and change management to drive operational excellence. - Serve as a member of the senior leadership team to contribute to business decisions and strategy formulation. - Partner with finance on headcount and related budgetary items. - Talent Management and Development: - Oversee talent acquisition strategies to attract top-tier talent for BATP. - Develop and implement programs for leadership development, succession planning, and employee engagement. - Identify and address skill gaps to build a high-performing, agile workforce. - Employee Relations and Culture: - Act as an advocate for employees, ensuring a positive and productive work environment. - Handle complex employee relations issues with professionalism and fairness in partnership, and where needed, with local Country HR Directors. - Foster a culture of diversity, equity, and inclusion across BATP. - Performance and Rewards: - Partner with Total Rewards to ensure competitive, equitable, and motivational rewards programs. - Drive the implementation of performance management processes that support business objectives and employee growth. - Operational HR Excellence: - Lead HR projects, including process improvements and system implementations, ensuring efficient and scalable HR operations. - Ensure compliance with all applicable labor laws and regulations. - Monitor HR metrics and deliver data-driven insights to support decision-making. - Inspire, Coach & Lead: - Lead and inspire the BATP HR team, providing them with guidance and coaching to deliver HR operational excellence to our customers and a fantastic employee experience. Qualifications - 12+ years of progressive HR experience, including 5+ years as a senior HRBP supporting a technology organization. - Bachelor’s degree in Human Resources, Business Administration, or related field required. Master’s preferred. - Experience advising executive leaders and influencing business strategy in fast‑paced environments. - Proven experience supporting a global technology function and evolving operating models. - Global HR experience, including multi‑country employee relations and workforce practices. - Strong knowledge of employment law, HR best practices, and compliance in a technology context. - Excellent communication and problem‑solving skills, with the ability to coach and influence senior leaders. - Demonstrated change leadership across organizational design, workforce planning, and transformation. - HR certification (SPHR, SHRM‑SCP) preferred. Benefits - Comprehensive package of benefits including paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. - Bonus pay eligibility. Location This position can be located in the following area(s): USA (Remote) - ET or CT time zones. Compensation The salary range for this role is $180,000 - $200,000 USD. This range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range.

• Act as a trusted advisor to business leaders, providing guidance on organizational design, team effectiveness, and people strategy • Operate as an extension of senior HR leadership, representing the People function in high-impact conversations and driving decisions forward • Own day-to-day HR support for assigned teams, ensuring alignment between business priorities and people outcomes • Drive accountability across leaders and teams, ensuring follow-through on key initiatives and decisions • Lead workforce planning, org design, and talent development efforts aligned to business goals • Partner with leaders to identify gaps, improve team performance, and strengthen overall organizational health • Support talent lifecycle processes including performance management, engagement, and compensation planning • Lead and support change initiatives, ensuring clear communication and alignment while minimizing disruption to the business. • Support leaders through high-impact changes and complex organizational challenges, ensuring thoughtful decision-making and effective execution. • Navigate sensitive workforce matters with sound judgment and a balanced, pragmatic approach • Leverage data, tools, and available inputs (leveraging AI where appropriate) to inform decisions, identify trends, and support leaders in addressing people and organizational challenges. • Identify the highest-impact areas of focus and prioritize accordingly, balancing short-term needs with long-term outcomes • Translate insights into actionable plans that drive measurable results

• Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits. • Providing accrual status and processing sick time through Empeon and Medflyt, as needed • Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information • Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed • Work in FlexFacts portal to assist with reimbursements and allocating funds • Commuter Benefit forms • HRA deposits • Completed email cases assigned to you in Salesforce data base within 24 – 48 hours • Answering calls that come in on the shared line and must ensure we provided first contact resolution • Ability to navigate multiple platforms in a fast-paced environment • Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion. • Consistently meet internal service level agreements and metrics