Title: Technical and Agentic Enablement Lead Location: Remote - US About the Job: LaunchDarkly is seeking a unique combination of someone who can deliver exceptional technical enablement and build the AI systems that scale it. This role sits at the intersection of technical enablement and agentic workflows. You will own the technical enablement program for our Solutions Engineering organization, as well as partner closely with Solutions Architects to ensure technical fluency across the org. In parallel, you will design and deploy AI-powered systems that improve field effectiveness, reduce manual effort, and transform how enablement is delivered. Success in this role requires operating as an AI-native practitioner, embedding AI into how you work, how enablement is delivered, and how the field engages. You will deliver high-impact programs while continuously evolving them into scalable, intelligent systems. Responsibilities: - Own Technical Enablement - Own the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development - Deliver high-impact live, virtual and on demand training, certifications, and workshops - Define competency frameworks and partner with leadership on team development - Expand technical fluency across the broader GTM organization where relevant - Measure and improve readiness through clear performance metrics - Build Agentic Enablement Systems - Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval) - Systematically automate repeatable enablement activities to improve scale and consistency - Partner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutions - Scale Enablement Through AI - Identify and implement high-impact AI use cases across content, operations, and program delivery across the enablement team - Build agents and shared workflows that increase leverage across the team and teach team how to use and replicate so capability grows - Own the AI structure and foundation that ensures effective, consistent, scalable solutions across the team - Model AI-native ways of working and help others adopt them - Drive Cross-Functional Impact - Collaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business priorities - Represent technical field needs in roadmap and prioritization discussions - Manage programs end-to-end, from scoping through execution and iteration - Play an active role in GTM operating rhythms, including COE reviews, QBRs, and leadership updates About You: - Equally strong as a technical educator and a systems builder - Motivated to replace manual work with scalable, AI-driven solutions - Structured thinker who brings clarity to complex, ambiguous problems - Collaborative and effective at working across teams without formal authority - Proven innovator who experiments early and scales what works Qualifications: - 8+ years in a SaaS technical GTM role (e.g., Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement) - Experience delivering technical training and enablement programs for field teams - Hands-on experience building AI-driven tools, agents, or automations with real-world usage - Strong technical fluency, including the ability to read and debug code - Experience with modern AI tooling (e.g., Relevance AI, Claude, LangChain) - Deep understanding of the technical sales lifecycle and field engagement models - Familiarity with value-based selling methodologies (e.g., MEDDPICC, Force Management) - Experience with common GTM tools (e.g., Salesforce, Gong, Highspot, Outreach) - Strong program management and execution skills Nice to Haves: - Programming experience (Python or JavaScript) - SQL for data analysis and workflow troubleshooting - Familiarity with LaunchDarkly or similar developer-focused platforms - Background in high-growth developer tools, API-first, or AI/ML companies Why This Role Matters: This role will shape how technical enablement is delivered and scaled at LaunchDarkly—combining hands-on program execution with the systems that make it more effective over time. Pay: Target pay ranges based on Geographic Zones* for Level 5: - Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $152,000 - $210,000** - Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,000 - $189,000** - Zone 3: All other US locations - $129,000 - $178,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: - Improving the velocity and stability of software releases, without the fear of end customer outages - Delivering targeted experiences by easily personalizing features to customer cohorts - Maximizing the business impact of every feature through the ability to experiment and optimize - Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types - Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email.

Role Description The AMBIT/SIS Technical Specialist supports remote deployment, field integration, system evaluation, and operational sustainment of advanced systems including RF equipment, IT networks, cybersecurity capabilities, telemetry systems, electrical/mechanical integrations, and related technologies. - Provide systems engineering support for AMBIT and SIS programs, including remote and distributed system environments - Support analytics, modeling, and simulation efforts related to local and regional situation awareness - Perform requirements analysis, system decomposition, and interface definition - Support system architecture development and evaluation of system performance - Assist with integration of software, data sources, and remote system components - Analyze system behavior, tradeoffs, and performance metrics to support operational decision-making - Support system verification, validation, and test planning activities - Develop and maintain technical artifacts, including: - System design documentation - Requirements traceability matrices - Interface and operational concept documents - Collaborate with cross-functional teams, including software developers, analysts, and stakeholders - Support lifecycle activities including development, deployment, sustainment, and enhancement Qualifications - Minimum of 6 years of professional experience in systems engineering - Demonstrated experience supporting complex systems in analytical or operational environments - Experience with: - Requirements analysis and system-level engineering - Remote or distributed systems - Modeling, simulation, or analytical tools - Strong written and verbal communication skills - Ability to work independently in a remote environment while collaborating with distributed teams Requirements - Experience supporting AMBIT, SIS, or situational awareness systems - Background in: - Analytics platforms or data-driven systems - Modeling and simulation tools or frameworks - Experience supporting government or DoD programs - Familiarity with systems engineering best practices and lifecycle processes - Experience developing or supporting decision-support or intelligence-related systems Education - Bachelor’s degree in an Engineering discipline (Systems, Computer, Electrical, Software, or related) Security Clearance - Must be eligible to obtain a Secret clearance, interim Secret clearance preferred. Requirements to obtain clearance include US Citizenship, security investigation, etc. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - Training & Development - Wellness Resources - Stock Option Plan

Role Description In this role you would be planning, organizing, and writing documentation for Keysight Optical Design Engineering products. You’d leverage your strong understanding of software documentation best practices, information design, project management, and outstanding writing skills to support our customers’ success. - Write, edit, and maintain a broad spectrum of software documentation including user guides, reference materials, online help, and release notes. - Collaborate with optical and software engineers, customer support engineers, and other subject matter experts to learn about new software features, interpret and organize technical source materials, and synthesize this information into user-friendly content suitable for a technical audience. - Work closely with documentation team members to report on project status, manage priorities, ensure consistency with corporate documentation standards, and recommend and contribute to initiatives to improve product documentation and documentation development processes. - Establish frameworks and documentation practices to support AI initiatives. - Participate in project and task planning with the software engineering team. - Manage change requests that come out of the product development process, and ensures that the documentation reflects those changes. - Demonstrate flexibility and a commitment to best practices in technical writing, even when faced with shifting project requirements and tight deadlines. Qualifications - Bachelor’s degree in English, Communications, Technical Writing, Computer Science/Engineering, Physics, or applicable degree. - 5+ years of experience writing software documentation in English, preferably for CAD/CAE or engineering software applications. - Outstanding English written and verbal skills, with attention to detail and writing standards. - Excellent interviewing and interpersonal skills. - 5 years of experience using DITA, FrameMaker and online help authoring programs. Experience using Webworks ePublisher and Oxygen XML Editor. - Experience documenting python interfaces or APIs. - Experience with build and automation tools like Jenkins, Bitbucket, Conan. - Proven record of technical writing excellence with 3-5 writing samples available. - Strong creative and problem-solving skills. Experience developing and improving documentation processes. - Proficient in image-editing/graphics programs. - Knowledge and expertise in any of the following areas is a plus: - Experience with AI, ML, or developer platforms. - Hands‑on experience developing documentation for AI‑powered products or solutions. Benefits - Medical, dental and vision. - Health Savings Account. - Health Care and Dependent Care Flexible Spending Accounts. - Life, Accident, Disability insurance. - Business Travel Accident and Business Travel Health. - 401(k) Plan. - Flexible Time Off, Paid Holidays. - Paid Family Leave. - Discounts, Perks. - Tuition Reimbursement. - Adoption Assistance. - ESPP (Employee Stock Purchase Plan). - Restricted Stock Units.

Role Description We are seeking a motivated and experienced Technical Writer to support a UK-based employer in creating clear and accurate technical documentation for products and processes. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support the creation of user guides, API documentation, and internal knowledge bases - Handle editing, formatting, and version control of technical documents and manuals - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of documentation updates, review cycles, and publishing schedules - Use relevant tools such as Confluence, Notion, Markdown editors, and documentation platforms - Support the wider team with process documentation, release notes, and training materials - Identify opportunities to simplify complex technical content and improve documentation quality Qualifications - 2+ years of experience in technical writing, content writing, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple documentation projects simultaneously - Proficient in documentation tools such as Confluence, Notion, or similar platforms - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R28,000/month - 100% Remote