• Drive UX Strategy & Vision: Define and lead UX strategies for complex projects and initiatives, integrating user needs, business goals, and technical constraints, and setting UI direction that balances visual polish with interaction clarity and performance. • Lead Innovation & Design Quality: Collaborate with design ops/systems teams to evolve primary components, inspire bold design thinking, cultivate experimentation, and oversee design QA to ensure launch readiness. • Mentor Teams: Provide strategic critique, mentor designers across skill levels, and set others up for success by anticipating challenges, reframing problems, and modeling prioritization. • Enhance Operational Excellence: Establish efficient workflows, improve tooling and documentation for scale, and build frameworks for collaboration, learning, and knowledge sharing across teams.

• Conduct user research and usability analyses. • Develop user-centered journeys, flows, and wireframes. • Create low- and high-fidelity interactive prototypes. • Collaborate with product, development, and business teams to turn insights into digital solutions. • Apply Design Thinking methodologies throughout all stages of the concept process.

• Support and design solutions that meet customers' needs when interacting with the brand, using tools for research, ideation, prototyping, and validation to deliver products that solve problems and improve user experience. • Map user journeys, identifying touchpoints, pain points, and user expectations for the solutions. • Understand product specifications and user needs. • Collaborate with Cresol’s development teams. • Create structures and flows for digital systems based on the needs of users across the company’s various systems. • Develop high-fidelity prototypes using prototyping tools (such as Figma).

• Act as the connective hub coordinating all design-related communication, milestones, and deliverables across Development, Engineering, Construction, and Operations. • Drive product standardization efforts in collaboration with the Product and Engineering teams, ensuring design solutions are both optimized and scalable. • Represent Design Management in project governance, risk reviews, and executive updates, providing data-backed insight into performance and decision-making. • Collaborate with Construction, Procurement, Telecom, Power, Security, Controls, Commissioning, and Operations teams • Manage RFI resolution, design clarifications, change controls, drawing revisions, and design risk escalations • Lead concept → schematic → design development → IFC (Issued for Construction) design phases for hyperscale campuses (50–500+ MW portfolios) • Lead external architect and consultant teams, ensuring clear scope definition, performance management, and integration into internal workflows • Oversee design milestone delivery, reporting progress against defined KPIs including cost per MW, design cycle time, and change volume • Coordinate regional design feedback loops to improve the next generation of product and design standards • Manage design consultants, AE firms, specialty vendors, and technical stakeholders to deliver full drawings, specifications, calculations, BIM models, and design basis documentation • Maintain alignment with hyperscaler design standards, reference architectures, resiliency tiers, redundancy philosophies and security frameworks • Drive modular design, repeatability, standardization, and prefabrication strategies for speed of deployment • Identify value engineering (VE) opportunities that reduce cost, schedule, and complexity without reducing resilience • Drive TCO (Total Cost of Ownership) metrics including PUE, WUE, power density optimization and redundancy tradeoffs • Lead design risk assessments, mitigation planning, and quality control (QA/QC) audits • Support sequencing, schedule planning, and cost modeling for multi-wave campus builds • Own the development and reporting of design-related metrics and dashboards. • Lead lessons learned and change management processes to capture insights and strengthen future project predictability • Partner with data governance and project controls to ensure data accuracy, consistency, and traceability across the portfolio • Implement and evolve PM tools (e.g., ClickUp) to drive visibility, efficiency, and accountability across teams. • Promote execution strategies including prefab MEP, skids, busways, medium voltage distribution, microgrid readiness, liquid cooling enablement, and high-density design • Validate integration for AI/ML clusters, GPU environments, and next-gen power + cooling topologies • Ensure compliance with building codes, energy standards, safety, sustainability goals, and utility requirements