Danaher logo
Danaher

One of the world's foremost science and technology companies, Danaher is a global corporation that was founded in 1969 and has been developing, producing, and advertising pioneerin

Senior Technical Customer Trainer / Analyst

Location

United States

Posted

32 days ago

Salary

$80K - $95K / year

Seniority

Senior

No structured requirement data.

Job Description

Senior Technical Customer Trainer / Analyst

Danaher

Role Description The Senior Technical Customer Trainer / Analyst for Beckman Coulter Diagnostics is responsible for designing, developing, coordinating, and delivering industry-leading training to end users and support personnel. This position reports to the Miami Training Manager and will be fully REMOTE (with travel requirements listed below). In this role, you will have the opportunity to: - Deliver technical training programs and support materials for urinalysis to field service engineers, application specialists, and/or external customers. - Apply different adult learning styles and modalities to classroom instruction. - Deliver training content via classroom, e-learning, webinars, and other distance and self-paced, or on-demand learning methods. - Design and develop training materials including storyboards, job aids, participant and instructor guides based on content and specifications provided by subject matter experts. - Work with service management to standardize global training content delivery. Qualifications - Bachelor’s degree in Clinical Laboratory Science, Biomedical Engineering, or related field with 7+ years of relevant experience in technical training/teaching, clinical lab, and/or field service engineering. - OR Master’s degree in the same fields with 5+ years of relevant experience. - Demonstrated ability to build and facilitate product training curriculums. - Previous experience comprehending and reviewing technical product documentation. - Technical expertise pertaining to urinalysis instrumentation. Requirements - This position requires up to 95% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international. - Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. - Ability to stand, walk (prolonged), and sit; reach with hands and arms. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Annual salary range for this role is $80,000.00-$95,000.00. - This job is eligible for bonus/incentive pay.

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