Bringing Agreements to Life
Lead Information Architect, Enterprise Ontology – AI
Location
California
Posted
19 days ago
Salary
$132.7K - $206.8K / year
Seniority
Senior
Job Description
Lead Information Architect, Enterprise Ontology – AI
Docusign
• Define, own, and evolve the enterprise ontology, taxonomy, and semantic layer • Translate business intent into a unified information architecture, including canonical entities, attributes, relationships, and scalable classification systems that power the underlying intelligence of our Agentic AI solutions • Design and maintain knowledge graph relationships that capture how agreements, parties, processes, and data connect across the business • Implement taxonomy, ontology, and metadata frameworks in priority systems and workflows to improve retrieval accuracy, consistency, explainability, and overall Agentic AI outcomes • Define and maintain enterprise taxonomies, controlled vocabularies, and content boundaries to ensure consistent labeling and discoverability across products, data, and content • Build and maintain a governed business glossary with canonical definitions, synonyms, and reference rules used across Product, GTM, AI, and Analytics • Configure and administer semantic platforms such as Semaphore or PoolParty, focusing on modeling and governance of taxonomies, ontologies, and semantic metadata • Ensure semantic assets are exposed in machine-usable formats to support AI, semantic search, analytics, and self-service reporting use cases • Establish and scale semantic standards across distributed teams, leveraging influence, credibility, and clear strategic communication to ensure company-wide governance • Partner with analytics, reporting, data platform, product, and AI teams to reconcile definitions and drive convergence on shared semantic models • Create and communicate a multi-year semantic architecture roadmap aligned with Docusign’s AI, data, and product strategies • Establish governance processes for semantic assets, including documentation, lineage, versioning, and change-management workflows • Define and run review and certification processes for new or updated terms, concepts, and relationships to maintain a trusted, auditable semantic layer • Create clear contribution and stewardship models so distributed teams know how to request changes and adopt standards at scale • Measure the impact of information architecture on Agentic AI and search performance, refining knowledge models based on real-world usage and feedback • Develop and track key health and adoption metrics for enterprise ontology, taxonomy, and semantic standards • Mentor cross-functional partners on best practices for structured information and semantic modeling • Provide thought leadership on how semantic architecture can unlock new AI, analytics, and product capabilities
Job Requirements
- Bachelor’s degree in Library Science, Information Management, Computer Science, or a related field, or equivalent practical experience
- 8+ years of experience in taxonomy, ontology, and enterprise information architecture within a complex tech environment
- Experience operationalizing information architecture models into production systems with measurable results
- Experience in search systems, knowledge graphs, or AI-driven systems and an understanding of how structure impacts performance
- Experience configuring semantic modeling tools and metadata management platforms such as Semaphore or PoolParty
- Experience establishing governance practices for semantic assets including documentation, versioning, and review workflows
Benefits
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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