• Utilize persuasive and consultative sales techniques to identify member needs and design their ideal vacation experiences. • Maintain high productivity in outbound call management, ensuring impeccable and efficient service that meets international standards. • Actively collaborate to exceed monthly sales targets, constantly raising the bar for the company's service standards. • Manage sensitive information with rigor, maintaining exceptional attention to detail in every transaction.

• Build, develop, and maintain strong relationships with distributors, retailers, and B2B customers across Caribbean territories. • Drive category growth through structured account plans, expansion initiatives, and identification of new business opportunities. • Lead commercial strategy execution to achieve sales targets, increase market share, and optimize channel performance. • Oversee order processing, forecasting alignment, inventory planning, and coordination with supply chain to ensure product availability and prevent stock-outs. • Coordinate and execute marketing initiatives, trade marketing activities, and local activations. • Monitor margins, pricing structures, and promotional investments to ensure sustainable profitability. • Follow up on receivables, monitor Days Sales Outstanding (DSO), and support credit evaluations. • Analyze competitive landscape, pricing trends, and category performance. • Work closely with supply chain, marketing, finance, and customer service teams. • Track KPIs and prepare regular business reviews with customers and internal stakeholders.

• Own the identification, development, and qualification of new enterprise customer opportunities (New Logo focus). • Proactively target named and white-space accounts through structured outbound activities, executive engagement, and partner collaboration. • Act as a front-end sales specialist, driving early-stage opportunity creation until handover to the Enterprise Account Executive for full deal execution. • Work hand-in-hand with Enterprise Account Executives, ensuring clear role separation, aligned account strategies, and seamless customer experience. • Build and maintain strong relationships with C-level and senior decision-makers in prospective enterprise customers. • Orchestrate discovery conversations to understand business challenges, security posture, and strategic priorities of new prospects. • Position SOPHOS’ value proposition convincingly in competitive and complex enterprise environments. • Leverage partners, marketing initiatives, events, and campaigns to accelerate new logo pipeline generation. • Apply and reinforce the SOPHOS Sales Methodology (MEDDPICC) consistently in the qualification phase. • Ensure accurate and timely documentation of all activities and opportunities in Salesforce (CRM). • Provide structured handover of qualified opportunities to Enterprise Account Executives. • Continuously gather market and competitor insights to support go-to-market strategy.

• Acquire new district partners and expand existing relationships. • Achieve assigned annual sales and activity targets for K12 test preparation programs. • Build and maintain a healthy, accurate pipeline in Salesforce. • Prospect and generate new demand through outreach and campaigns. • Conduct district- and state-level discovery about college readiness. • Deliver compelling presentations and product demonstrations. • Prepare pricing proposals, SOWs, and procurement documentation. • Lead the response process for RFPs, RFQs, and bids.