• Own and maintain GridUnity’s Market Map as a strategic product decision tool, providing a clear, structured view of the interconnection and planning ecosystem, including competitive positioning, market structure, ecosystem dynamics, and emerging risks. • Develop and maintain competitive intelligence on key players, adjacent solutions, and new entrants, including capabilities, positioning, and potential impact on GridUnity strategy. • Identify competitive threats, whitespace opportunities, and structural market shifts that inform product direction and differentiation. • Integrate outputs from competitive intelligence, regulatory monitoring, tariff analysis, Market Radar, and Voice of Customer activities into decision-ready insights for executive leadership. • Lead development of market, competitive, customer, and regulatory implication briefs, translating signals into clear product, positioning, and capability implications. • Ensure insight quality, consistency, and relevance across the Product Strategy Library, with a focus on decision usability and strategic clarity. • Serve as Product Enablement’s primary partner in roadmap and strategy discussions, providing market, competitive, partner, and regulatory context, framing, and informed judgment. • Provide market, competitive, and regulatory perspective to the Product Alignment Council, Product Lifecycle Council, and other leadership forums. • Collaborate with Product, Customer Experience, and Sales to ensure insights are embedded into planning, rollout, and adoption strategies. • Provide functional leadership across insight activities, setting priorities, standards, and synthesis approaches, including competitive intelligence and market analysis frameworks. • Partner closely with analysts and subject matter experts cross-functionally to guide work without formal line management. • Support evolution of Enablement processes to ensure scalability and long-term value, particularly in market intelligence and decision-support infrastructure.

• Lead analytics initiatives end-to-end: size opportunities, design and analyze experiments, develop and monitor key metrics, and provide actionable insights. • Build and maintain user-friendly dashboards in Periscope and other BI tools, enabling self-serve access and improving visibility into product and business performance. • Provide consultative support to leadership, tailoring analysis to highlight the “so what” for decision-making. • Identify and deliver opportunities for automation and process improvement in the analytics pipeline. • Regularly audit and improve data quality and integrity, collaborating with engineering and central data functions to ensure strong foundations. • Contribute expertise in experimentation, pricing, payments, and product adoption to drive growth outcomes.

Title: Senior Actuarial Analyst Location: Minnetonka United States Job Description: At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. At UnitedHealthcare, your performance, ideas, and innovative thinking will help us improve the lives of millions. As a Senior Actuarial Analyst on our high performance Actuarial Pricing team, you will play a pivotal role in shaping pricing strategies for UnitedHealthcare's Large Group Stop Loss products. The challenges in this role are significant. You will be empowered, supported, and encouraged to apply your actuarial expertise as you conduct financial analyses and build models that enhance the competitiveness of our plans. You will also play a key part in supporting national Stop Loss filing efforts to ensure all regulatory deadlines are met. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Analyze and interpret quantitative data to develop and review monthly, quarterly, and ad hoc exhibits using detailed data sets - Extract and compile group specific utilization data to support pricing analysis. Perform data mining and analysis to support foundational pricing and risk assumptions - Assist with production of Stop Loss rate filings - Participate in the UHC Actuarial Leadership Development Program (ALDP), rotating through Actuarial business areas over a defined period You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Undergraduate degree in a quantitative discipline - Actively progressing on the actuarial exam track, having passed at least two SOA actuarial exams - 2+ years of actuarial experience (collecting, analyzing, and summarizing qualitative and quantitative data) - Beginner or higher level of proficiency with SQL, SAS, and/or VBA - Advanced or higher level of proficiency in Microsoft Excel (formulas, calculations, charts, graphs, and data manipulation) Preferred Qualifications: - Experience in the healthcare industry - Experience with data visualization, ie. Power BI, Tableau - Hands on experience building actuarial models - Proven excellent organization and documentation skills - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Providing technical customer service to external and internal customers for Deluxe software. • Utilizing internal processes and tools to log, track, update and complete work items initiated by customers. • Working independently using comprehensive product knowledge and acting as a go-to resource for peers. • Taking tickets from the application group queue focusing on complex client software issues. • Handling cases for software hot fix updates for in-house clients. • Engaging in client escalations as a case resource. • Follows Escalation procedures to ensure progress communication includes peers and management. • Using sound judgment to plan, prioritize and schedule efforts for escalated case work. • Documenting customer interactions, actions taken, current status and next steps throughout the support ticket lifecycle.