Title: Site Reliability Engineer III Location: Galway, Ireland Job Description: About Rent the Runway Founded in 2009, Rent the Runway is disrupting the trillion-dollar fashion industry and changing the way women get dressed through the Closet in the Cloud, the world’s first and largest shared designer closet. RTR’s mission has remained the same since its founding: powering women to feel their best every day. Through RTR, customers can subscribe, rent items a-la-carte and shop resale from hundreds of designer brands. The Closet in the Cloud offers a wide assortment of millions of items for every occasion, from evening wear and accessories to ready-to-wear, workwear, denim, casual, maternity, outerwear, blouses, knitwear, loungewear, jewelry, handbags, activewear, ski wear, home goods and kidswear. RTR has built a two-sided discovery engine, which connects deeply engaged customers and differentiated brand partners on a powerful platform built around its brand, data, logistics and technology. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list four times, while Hyman herself has been named to the “TIME 100: Most Influential People in the World" and as one of People Magazine’s “Women Changing the World.” Galway Office Rent The Runway established its European Technology Hub in Galway in April 2019. Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth. The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology. About the Team: Our Platform Engineering team is smart, pragmatic, and entrepreneurial. We are reliability-focused and relentlessly passionate about making the closet-in-the-cloud a reality for our customers. We drive the operational capability of creating and advocating best practices to support largely distributed, fault-tolerant systems in the cloud that serve our customers every day. We practice continuous improvement & process management techniques to put quality into everything we do. We cross-functionally service the Rent the Runway business and support multiple departments across IT, Engineering, Product, Security, Compliance and the Business. About the Job: As a Site Reliability Engineer (SRE) you will have the opportunity to contribute to technology initiatives in the realm of cloud infrastructure, software delivery and observability. You will be responsible for building and developing tooling, policies, and processes to advance Rent The Runway to higher levels of scale, and performance. You will have the opportunity to lead assigned projects, and be responsible for the overall delivery of these initiatives. You will be part of a high-impact engagement with the Platform Engineering team delivering operational excellence through system automation, self-service and developer tooling that empowers the entire organisation to deliver exceptional results for our customers. What You’ll Do: - Utilise technologies and languages like Terraform, Helm, Python, Go, Container Orchestration services including Docker and Kubernetes, and a variety of GCP and services to drive service reliability. - Implement software development practices to build observability, alerting, tracing, automation, and self-healing capabilities to maintain the highest levels of platform availability. - End-to-end coordination across platforms, while supporting, identifying, responding, and reporting of issues; then escalating to respective teams for remediation promptly. - Develop maintenance and operations automation through CI/CD. About You: - Passion for CI/CD: Demonstrated enthusiasm for developing and improving Continuous Integration/Continuous Deployment processes. - Orchestration Technology: 2 years of hands-on experience with orchestration tools such as Kubernetes and/or Helm. - Coding and Scripting: Proficiency in Terraform, Ansible, or Helm, with an understanding of CI/CD tools like GitHub, GitLab, and Artifactory. - Monitoring Solutions Expertise: Practical experience with monitoring, alerting, and logging tools, including Splunk and GCP Monitoring. - Production Environment Support: 2 years of experience in maintaining production environments across cloud platforms like GCP, AWS, or Azure. - Software Development: Some experience in developing and delivering products using programming languages such as Bash, Python, Golang, or Java is desirable. - System Optimisation: Track record of contributions to enhance existing systems, building robust infrastructure, and automating processes to reduce workload. - Agile Methodology: Experience working within Agile teams, adhering to sprint cadences and delivery timelines. - Problem-Solving Skills: Ability to effectively triage issues and conduct root-cause analyses when necessary. - Team Collaboration: Strong team player with the ability to work collaboratively within diverse groups. - On-Call Duties: Willingness to participate in an on-call rotation, troubleshoot production issues, perform Root Cause Analyses, and share insights with the Engineering and Operations teams. Benefits: At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: - Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. - Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention. - Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun. - Competitive Stakeholder Pension - taking care of your future. - Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered. - Company wide events and outings - our team spirit is no joke - we know how to have fun! - Hybrid Work - This is a hybrid role based in our Galway, Ireland, office 2-3 days per week. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community. LI-EM1 By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here.

• Design, build, and operate cloud infrastructure across Azure and AWS commercial environments supporting Kaseware’s customer deployments • Administer and operate Kubernetes clusters (AKS, EKS), including upgrades, networking, RBAC, storage, and platform-level tooling • Author, modify, and maintain Infrastructure as Code using Terraform – including modules, state management, and multi-environment deployment patterns • Implement and operate GitOps continuous delivery using ArgoCD; build and maintain workflows with Argo Workflows where applicable • Author and maintain Helm charts – templating, dependencies, and release management • Build, maintain, and enhance CI/CD pipelines and automation across the development and deployment lifecycle • Instrument, monitor, and troubleshoot cloud and Kubernetes workloads using Datadog and other observability tooling (Prometheus, Grafana, Elastic stack, Fluentd, Istio, etc.) • Support customer installations and consult on deployment topology for both cloud and on-premises environments • Administer development environments and developer tooling that keep engineering teams productive • Participate in production incident response and on-call rotations across distributed time zones, supporting any Kaseware system other than U.S. federal government protected environments • Contribute new ideas, tools, and patterns to the Kaseware technical stack – we encourage every team member to innovate

• Maintain the company’s on-premises and cloud server infrastructure • Manage, monitor, and optimize network systems, websites, and related services • Automate CI/CD processes and infrastructure with Ansible and Terraform • Monitor systems, troubleshoot issues, and resolve alerts from monitoring tools to address vulnerabilities • Create and maintain clear and comprehensive documentation • Collaborate with internal teams (e.g., process automation, AI) to support infrastructure, deployment, and automation tasks • Provide similar support with infrastructure, deployment, and automation tasks for client projects • Participate in daytime shifts on weekdays, assisting clients with any monitoring alerts or issues

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Site Reliability Engineer to join our Infrastructure services and architecture team. This role is hybrid 3 days a week onsite in San Jose, CA, or can be remote reporting to the Senior Manager, Cloud Operations. As a lead engineer, you will leverage deep expertise in IaC/CaC, Linux virtualization, and physical hardware management to drive our infrastructure forward. You will oversee networking services and general software engineering to ensure our systems remain scalable, resilient, and high-performing. What you’ll do (Role Expectations) - Mentor junior engineers and lead high-impact infrastructure projects - Support business operations by responding to alerts and triaging systems to restore mission-critical capabilities - Ensure the reliability and performance of all customer-facing services - Design, document, and build technical solutions that align with evolving organizational needs - Support Agile processes to maintain high velocity and a collaborative environment Who You Are (Success Profile) - You possess deep expertise in Kubernetes management and deployment, ensuring containerized environments are optimized and secure. - You are a champion for Infrastructure/Configuration as Code, maintaining a strict IaC/CaC mindset in every solution you build. - You operate with a security-first focus, embedding protection and compliance into the foundation of the infrastructure. - You bring a "go-getter" attitude, proactively identifying problem areas and proposing innovative solutions. - You are highly proficient in CI/CD pipelines and believe that automated testing is non-negotiable for stable releases. What We’re Looking for (Minimum Qualifications) - Expert-level proficiency with Kubernetes - Deep professional experience with Terraform and Ansible - Expert-level programming skills in Python or Go - Hands-on experience with Enterprise Linux distributions such as Rocky, Red Hat, or Alma - Proven experience using Git within a structured SDLC - U.S. citizenship due to the nature of the customers assigned to this role What Will Make You Stand Out (Preferred Qualifications) - Deep knowledge of Linux Hypervisors, including OpenStack, Proxmox, libvirt, or QEMU - Technical experience working with FreeBSD - Familiarity with Identity Access Management tools like HashiCorp Vault, LDAP, or OIDC #LI-SanJose #LI-Remote #LI-JG1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $192,500—$275,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.