Customer Advisor (part-time) | Mildura Eighth Street | VIC Job ID: 672 Business Unit: Retail Banking Job Family: Banking Category: Branch Network Location: Mildura, VIC, AUS, 3500 Employment Type: Permanent Employee Class: Part Time On-site Job Description: It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives. In this dynamic and high-impact role, you'll make your mark by: - Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch. - Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a permanent, part-time position located in Mildura. The roster is 39 hours per fortnight, 3 days per week. The roster details are: Wednesday & Thursday 09:15am to 04:15pm and Friday 09:15am to 05:15pm. What you'll bring to the role To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have: - Experience in customer service environment and the ability to achieve targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You'll also get access to a great range of benefits, including: - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Our corporate university 'BEN U' to take your learning to the next level. We're making better, bigger. And we'll get there with you. We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background.

• Respond to and guide customers efficiently • Ensure all customer inquiries are resolved • Exceed customer expectations • Manage data and generate reports

Customer Service Associate Location: Salt Lake City United States Job Description: As a Dollar/Thrifty Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. What You'll Get: - Hourly Rate is $17.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. - Bonus Plans: Eligible, Up to 12% - Bonus: Eligible, Up to 12% - Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include: - Employee Assistance Program for employees & family - Perks & Discounts -Theme Park Tickets, Gym Discounts & more Responsibilities: - Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. - Welcome each customer with a smile. - Proudly represent Hertz with your professional appearance, language and behavior. - Focus on providing a clean and safe vehicle, to every customer, every time. - Take ownership of each customer's service experience by immediately owning and resolving issues. - Be proud of our brand and the role you play in our success. - Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. - Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. - Build brand loyalty. - Utilize company approved sales and service techniques when determining customer wants and needs. - Offer optional products to meet customer wants and needs. - Prepare all rental and return documents accurately and completely. - Qualify each customer using our company rental requirement guidelines. - Provide customers assistance with directions, maps, local area information, appropriate service information, etc. - Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. - Ensure that the return date and time on the rental agreement is accurate. - Review all charges at the time of vehicle return. - Prepare the Rental Agreement Folder with all required information. - Answer the phones to assist customers in a friendly, helpful and prompt manner. - Assist customers by effectively resolving all customer service issues. - Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: - Passion for customer service and attention to detail - Goes the extra mile - Self-motivated to achieve and exceed targeted goals - Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. - Proficiency in English - Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply - Work in a fast-paced environment with a variety of tasks. - Excellent organizational and time management skills - Demonstrate professionalism and interpersonal skills - Proven experience of working well within a team - 100% customer focus, with proven experience within a customer facing environment Additional Requirements: - Work flexible shifts including weekends and holidays; and work overtime as required - Work outdoors during all weather conditions - Stand for long periods of time

Title: Customer Service Representative II "Part Time- 25 hours/week" Location: Seattle United States time type: Part time job requisition id: R5843 Job Description: Mechanics Bank is currently searching for a part time Customer Service Representative II to join our team at our Lake City Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts/Sales Activities - Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. - Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. - Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. - Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. - Participates in sales programs to generate new customers. - Must sell financial products and services to meet referral goals and performance evaluation/personal goals. - Maintains thorough knowledge of bank products and services. - Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. - Supports branch lobby management. - Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. - Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. - Participates in two community events per year. Teller Activities - Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. - Balances cash drawer independently, maintains cash over and short record within HomeStreet's compliance policy. - May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. - Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. - Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities - Participates in branch audit functions. - Follows Mechanics Bank policies and procedures and meet regulatory requirements. - Performs all other duties as required. Service Activities - Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. - Supports branch lobby management. - Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. - Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. - Participates in two community events per year Who you are: - Minimum of 2 years cash handling and customer service experience. Banking experience preferred. - Some experience in opening new deposit accounts preferred. - Demonstrated success in cross-selling banking services and products. - Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. - Excellent written and oral communication skills are required. - PC experience required. Word, Excel and teller/bank software preferred. - Must be a self-starter, dependable, able to work within deadlines under pressure. - Must possess good judgment, and the ability to accept responsibility and handle confidential information. - Ability to work quickly and accurately, to analyze information and make decisions. - Willingness to assume additional responsibilities/duties/projects as they arise. - High school diploma or equivalent. ADA Requirements: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. - The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. - The employee must occasionally lift and/or move up to 10 pounds. - Specific vision abilities required by this job include close vision. - The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $21.30 - $31.83 hourly Eligible for Retail Incentive pay Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: - Medical, prescription, dental, and vision coverage for employees and their eligible family members - Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits - Health Savings Account with employer contribution - Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit - 401(k) and Roth 401(k) with company contribution - 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program - Supplemental Health plans, Voluntary Legal and Identity Theft Services - 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year - Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. - Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. - Please view Equal Employment Opportunity Posters provided by OFCCP here. - To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank