FTI logo
FTI

Construction, engineering, manufacturing & renewable energy | Faith Technologies, EnTech Solutions & Excellerate

Inside Sales Representative, Products

Location

Kansas + 1 moreAll locations: Kansas | Wisconsin

Posted

77 days ago

Salary

0

Seniority

Junior

Bachelor Degree0.3 yrs expEnglish

Job Description

Inside Sales Representative, Products

FTI

• Responsible for leveraging customer engagement opportunities (leads) from inbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams. • Collaborates with co-workers, National Sales Managers, and regional sales teams to maximize FTI products’ engagement with all customers. • Delivers exceptional customer service and drives sales growth through effective communication, product knowledge, and relationship-building skills. • Responds promptly and effectively to customer inquiries via phone and email, ensuring a positive and efficient conclusion. • Identifies and addresses customer issues and concerns, leading to resolution in a timely manner. • Maintains a thorough understanding of products and their applications to assist customers effectively and provide accurate information. • Efficiently processes orders, expedites requests, and other customer inquiries while keeping customer accounts updated ensuring accuracy and timeliness. • Proactively keeps customers informed about their order status and any potential delays.

Job Requirements

  • Bachelor’s or Associate’s degree in relevant field preferred.
  • 0-3 years of customer service-related experience.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Self-motivated and able to work independently as well as collaboratively within a team.
  • Salesforce or similar CRM experience.
  • Willingness to travel as needed for tradeshows.

Benefits

  • Industry-leading benefits as an investment in the lives of team members and their families.

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