Role Description The Cambridge Technical Specialist role is a technical research and support position that focuses on building High Performance Computing, Enterprise IT, and End User solutions for our customers. This individual will partner with our relationship sales managers (RMs) and solution architects (SAs) to identify and configure solutions with a diverse group of technology manufacturers. By developing personal, technical, sales, and operational expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility on our pre- and post- sales technical teams depending on strengths and interests. Responsibilities and Duties - Work together with RMs on daily sales process tasks including but not limited to: - Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit. - Communicate with vendors and clients. - Manage sales and order logistics. - Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information. - Collaborate with RMs and SAs on client solutions: - Perform product and technology research on enterprise information technologies, including CPU and GPU; networking (core & edge), data storage (SAN, NAS, scale-out, object, archival, lifecycle management); data protection (backup and disaster recovery); server and container virtualization (VMware, Redhat, Kubernetes); firewalls, VPNs and SSE; information security, and other enterprise data center technologies. - Identify customer needs and wants, and aid in making recommendations for the best platforms to meet those criteria. - Build and validate customer deliverables, including configurations, quotes, proposals, and statements of work. - Contribute to online and in-person meetings, technical demonstrations, and conferences, and represent the company with a high degree of professionalism. - Cambridge initiatives: - Gain product and technology knowledge and certifications for the wide array of vendors we do business with. - Manage positive relationships with strategic vendors. - Serve as a subject matter expert on select vendors and technologies, and share knowledge with the team through internal presentations and documentation. - Build familiarity with trends in enterprise IT and stay up-to-date on new offerings. - Understand and execute corporate and sales management's goals and objectives. - Engage regularly and frequently with Cambridge's internal tools as assigned, including but not limited to: CRM system, document management system, & company calendar. Qualifications - Minimum 2 years of experience in enterprise technology in a technical role. - University undergraduate degree or equivalent experience in enterprise technology required. Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred. - Candidates should have a good understanding of technology and the IT ecosystem, and a passion to learn more in that interest area. - Candidates must be able to work remotely, independently, and unsupervised. - Candidates must have impeccable communications skills, an ability to multitask, and high attention to detail. They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities. - Cambridge employees must be comfortable driving their own personal and professional development. This includes providing visibility of activities, challenges and opportunities to management, and proactively looking for areas where their skills and contributions can further drive the company’s goals. Benefits - Competitive salary - Multiple health insurance options - Medical FSA and Dependent Care FSA - Dental insurance - Vision insurance - 401(k) savings plan with employer matching - Employer-sponsored long-term disability - Paid holidays and PTO that increases with longevity at the company - Discounted health club membership - Convenient parking - Opportunities for growth!

• Get AI systems running inside client infrastructure — cloud, containers, CI/CD. • Navigate enterprise constraints: production readiness reviews, governance gates. • Debug what breaks in production: networking, DNS, connection pooling. • Set up observability, cost controls, and deployment pipelines. • Own the technical relationship with the client's IT, Infrastructure, and DevOps counterparts. • Get things done inside organizations where you control nothing and depend on everyone.

• Manage Insikt’s custom infrastructure that underpins the collection of proprietary threat intelligence • Maintain and contribute to existing and new projects • Provide monitoring and performance metrics to the Senior Director of Threat Data and Enablement • Enable Insikt teams by delivering technical infrastructure and workflows that increase analyst efficiencies

Role Description We are looking for a talented Infrastructure Team Lead to join us and be part of the team responsible for improving and scaling the infrastructure powering Leadfeeder. Keeping our services fast, reliable, and secure is one of the key parts of how we succeed every day helping thousands of our customers using our platform. Infrastructure as Code and Automation is at the core of what we do. You’ll work to enable and support our product and engineering teams to spin up, maintain and monitor the necessary infrastructure they need to run their applications and services. As part of our Site Reliability Engineering team, you’ll get the opportunity to work with a team of experienced Site Reliability Engineers that work with a varied range of technologies such as Terraform, K8s, Istio or Ansible, in order to build and maintain our Hybrid Cloud Infrastructure powering our products in AWS. Responsibilities - Lead and develop a high-performing team of Site Reliability Engineers responsible for our hybrid cloud infrastructure in AWS, with an on-premise extension in Hetzner. - Design, document, and lead the implementation of reliable and secure infrastructure solutions following industry best practices. - Oversee technical analysis, cost estimation and optimization, platform and system design, architectural compliance, resource planning, and delivery milestones. - Engage in hands-on technical work alongside the team to maintain deep understanding of the infrastructure, and lead incident response during critical issues. - Define team goals and strategy, building strong relationships with internal stakeholders across the organisation. - Manage and coordinate the on-call rotation, including escalation processes, across infrastructure and software engineering teams. - Champion engineering best practices and drive continuous improvement in production environment quality and reliability. Qualifications - 10+ years of hands-on experience in infrastructure and related services. - Strong technical background in a hybrid cloud infrastructure including AWS, IaC (Terraform), Kubernetes, and monitoring/observability tooling. - Proven leadership or management experience with a small infrastructure/SRE team, strong interpersonal and people management skills. - Experience setting strategic vision and owning complex technical initiatives from conception to delivery. - Experience utilising AI to improve efficiencies. - A disciplined approach to maintaining and enforcing engineering best practices. - Ability to collaborate effectively with cross-functional teams and business units. - Detail-oriented and self-organised, with the ability to manage multiple projects and priorities of varying complexity. - Strong communication skills in English, both written and verbal. - Comfortable working in a fully remote environment. - Be physically located within Europe. Benefits - The chance to work with a very knowledgeable, high-achieving and fun team. - An international, diverse, dynamic and committed work environment. - The opportunity to work remotely, with a flexible work schedule. - Mental Health support with Auntie.