Role Description A Ridley Block Operations Account Manager is responsible for building relationships with key stakeholders and decision makers of both existing and new distribution partners and their respective customer bases. In developing these relationships, an RBO Account Manager is responsible for: - Developing business plans, customer engagement activities, and product/market expertise to achieve business growth aligned with the organization’s long-term strategy. - Working hand-in-hand with cross-functional peers like operations, marketing, formulations, and pricing teams. - Providing customers with the best service possible. Key Responsibilities - Develop and execute sales plans with assigned distributor accounts focusing on account growth, industry-leading relationships, and superior customer service. - Learn and understand the nuances of different go-to-market channels (e.g., branded distributors vs. private label). - Build a strong grasp of products, processes, and people. - Engage with distributor sales personnel to grow existing dealers and obtain new dealers for RBO branded product distribution. - Provide training and development to distributors and dealers on RBO branded products. - Optimize product position and merchandising at dealer locations in conjunction with RBO distributors. - Develop strategic account management skills through formal training and self-led growth activities. - Participate in the development of an annual growth and marketing plan for assigned accounts. - Provide educational sales meetings and attend local and regional industry events representing RBO and distributors. - Manage and steward expenses within established budget levels. - Obtain and share market and customer information with the Regional Sales Manager and distributors. - Work closely with all parties involved in customer complaints and/or non-compliances. - Complete all reports as required/requested outlining sales activity, prospecting, and monthly schedules. Performance Evaluation Metrics - Volume Growth - Sales Commission Margin Growth - Safety Goals - Activity Level Goals Compensation - Competitive base salary determined by experience. - Monthly commissions based on margin generation of individual accounts. - Growth bonus potential based on assigned area performance. - Team bonus potential. MOTUS Vehicle Program - Monthly fixed rate based on size of territory and geographic location. - Monthly variable fuel rate payment. - Vehicle must be 7 years old or less. Benefits - Health, dental, vision, life coverage. - 401K match. - T&E expense card. - Two weeks paid vacation (increases with tenure) and six days of paid PTO. Requirements - Bachelor’s degree in an Agricultural related field. - 3+ years of industry experience following the completion of an undergraduate degree preferred. - Understanding of agricultural business, beef cattle nutrition/production, and customer market dynamics. - Keen strategic thinking and planning. - Effective conflict resolution and problem-solving skills. - Strong organization and time management. - Ability to publicly communicate accurately and effectively. - Ability to engage people at all levels to solve problems effectively. - Computer skills necessary to complete the job including proficiency in Microsoft Office suites. - Willingness to travel and work within a team environment. - Ability to work varied hours/days, including nights, weekends, and holidays as needed. Physical Requirements - Ability to stand for extended periods and to move and handle boxes, lifting up to 25 pounds. - Ability to travel frequently. Company Description Alltech is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Description In this role you will serve as a representative of the Client Relationship Team. The focus of the Client Relationship Manager will be to provide outstanding support to our clients with all aspects of our product services, including but not limited to: - General inquiries around various services - Onboarding and training - Handling client complaints - Collecting and analyzing data - Improving overall customer experience This will be done through multiple channels of communication including email and phone calls. Qualifications - High school diploma or equivalent required. - Exceptional communication skills (verbal and written) for client and management interactions. - Experience with or willingness to learn AI tools and emerging technologies. - Proven organizational and multitasking abilities with independent prioritization skills. - Proficiency in Microsoft Office Suite (Word, PowerPoint and Excel). - Strong critical thinking, active listening, and problem-solving skills. - Professional attitude with ability to work effectively in fast-paced, team environments. Requirements - One-year experience in an account management / sales / high level customer service position (preferred). - Previous mortgage processing or mortgage industry experience (preferred). - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance. - Short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

• Build relationships with practitioners across multiple target markets • Activate new practitioner relationships and convert them into consistent referral sources • Nurture and grow existing practitioner relationships into long-term, high-performing referral partners • Drive inspection volume across your markets through trusted relationships • Own the full lifecycle of practitioner relationships, from first outreach to long-term referral growth

• Serve as the primary operational lead throughout the client journey—partnering with Sales for account transitions • Manage regular agendas, Joint Operating Committees (JOCs), and senior leadership briefings with a high degree of polish • Analyze complex client data sets to create high-impact Business Value Assessments and QBR decks • Actively identify unmet needs and advocate for our product roadmap to increase utilization and program integration • Maintain deep 'insider' knowledge of client organizations, navigating org charts and mastering contract nuances to drive retention • Master the art of the 'thoughtful no'—advocating for the client while protecting internal operational bandwidth and resources