• Open groups and ensure technical setup for day's expected clients • Virtual interaction with clients -- welcoming them to group, answering questions • Facilitates client and group facilitator virtual entry during treatment session • Monitors group attendance and helps to contact any absent clients • Verifies and publishes group attendance for all days and times of treatment • Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families • Provides clients and families with calendar invitations and text reminders to treatment sessions • Track and monitor alumni or family groups as needed • Administer surveys • Other duties as assigned

• Administer SAP S/4HANA Cloud Public Edition environments, ensuring stability, security, and performance. • Manage identity and access management, including business users, roles, catalogs, and segregation of duties. • Monitor system health, background jobs, integrations, and interfaces. • Maintain system documentation for audit, compliance, and change management purposes. • Manage software collections and transport lifecycle across Development, Test and Production systems • Coordinate and execute semi-annual SAP release upgrades, including regression testing • Administer SAP BTP services, including Cloud Connector, destinations, and integration flows (SAP Integration Suite). • Troubleshoot and resolve complex integration, configuration and authorization issues. • Manage key user extensibility including custom fields, logic & business objects • Support configuration adjustments and troubleshooting in collaboration with business teams • Maintain configuration elements where appropriate (e.g. CBC, org structure, number ranges, document types) • Coordinate SAP incidents and manage collaboration with SAP support and external partners while ensuring effective knowledge transfer to internal teams

• Elaborar modelagem funcional e de dados considerando requisitos de negócio; • Desenvolver modelos de dados conceitual, lógico e físico (relacional e dimensional); • Realizar análise de dados e levantamento de requisitos; • Interagir com áreas de Arquitetura de Dados e DBA para validação e implantação dos modelos; • Garantir a qualidade, consistência e governança dos dados; • Atuar na disseminação de conhecimento e boas práticas dentro da equipe; • Apoiar iniciativas relacionadas à gestão e integração de dados.

• Review client plan documents and convert requirements into clear communication specs (BRDs). • Create and update participant communications for US benefits plans. • Develop content for print, email, and web communications (automated and personalized). • Ensure communications follow style and quality standards. • Work closely with programmers, testers, and SMEs to review outputs and fix issues. • Support production activities and assist with updates and defect resolution. • Partner with client teams and internal stakeholders as needed.