Role Description The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time remote position will support the Urology Department at our 12221 Merit Drive #500 location in Dallas, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p. Note from Hiring Manager: Remote, great support! This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Responsibilities include: - Registers and schedules appointments for patients in an efficient and timely manner. - Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. - Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology’s Shared Values. Qualifications - Level 1: High school diploma or equivalent required. - Some receptionist or office experience preferred. - Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required. - Must successfully complete required e-learning courses within 90 days of occupying position. - Level 2 (including Level 1 requirements): At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required. - Knowledge of this practice’s personnel, daily routines, and scheduling a plus. - Level Sr (including Level 1 and 2 requirements): At least 5 years front medical office receptionist experience with insurance forms and scheduling software required. Requirements - Greets patients and visitors to the clinic in a prompt, courteous and professional manner. - Checks in patients and informs clinical staff of patient arrival. - Provides and explains paperwork for the patient to complete prior to examination. - Collects, proofs for completeness, and files patient forms. - Updates demographics and insurance information in the system. - Collects co-pays and balances; provides receipt. - Answers, screens, and responds to routine questions, routes to appropriate personnel, or takes thorough messages. - Pages clinic personnel as appropriate. - Communicates messages in an accurate and timely manner according to procedures. - Checks patients out after examination. - Schedules returning appointments in accordance with physician and/or office guidelines. - Provides patients with appointment details such as time, location, directions, instruction sheets, and other details. - Records patient cancellations and missed appointments; reschedules appointments. - Notifies appropriate staff of the cancellation and makes note in patient chart. - Provides general administrative support by filing charts and forms. - Maintains lobby area in a neat and orderly manner. - Maintains a legible supply of forms and appropriate office supplies required for daily activities. - Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records. - Other duties as requested or assigned. Company Description The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Role Description Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project-based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients. Responsibilities - Open groups and ensure technical setup for day's expected clients - Virtual interaction with clients -- welcoming them to group, answering questions - Facilitates client and group facilitator virtual entry during treatment session - Monitors group attendance and helps to contact any absent clients - Verifies and publishes group attendance for all days and times of treatment - Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families - Provides clients and families with calendar invitations and text reminders to treatment sessions - Track and monitor alumni or family groups as needed - Administer surveys - Other duties as assigned Qualifications - W2 part-time role - Must be available for 10 hours/week minimum - Clinical Administrators must have availability: - Monday - Thursday from 3-8pm MT (highly preferred) - Monday - Thursday from 10-2pm MT - Friday/Saturday availability highly preferred - Work authorized in the United States and native or bilingual English proficiency - Have access to reliable technology resources & WiFi to work in a remote setting - Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred - High attention to detail and ability to work independently and efficiently - Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR - Limited proficiency in Microsoft Office–Excel, or Google Sheets Benefits - Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Additional Information - The expected pay for this role will be $20.00 per hour. - Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint-based background check. - Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values - Connection: Care deeply & inspire hope. - Congruence: Stay curious & heed the evidence. - Commitment: Act with urgency & don’t give up.

• Open groups and ensure technical setup for day's expected clients • Virtual interaction with clients -- welcoming them to group, answering questions • Facilitates client and group facilitator virtual entry during treatment session • Monitors group attendance and helps to contact any absent clients • Verifies and publishes group attendance for all days and times of treatment • Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families • Provides clients and families with calendar invitations and text reminders to treatment sessions • Track and monitor alumni or family groups as needed • Administer surveys • Other duties as assigned

• Administer SAP S/4HANA Cloud Public Edition environments, ensuring stability, security, and performance. • Manage identity and access management, including business users, roles, catalogs, and segregation of duties. • Monitor system health, background jobs, integrations, and interfaces. • Maintain system documentation for audit, compliance, and change management purposes. • Manage software collections and transport lifecycle across Development, Test and Production systems • Coordinate and execute semi-annual SAP release upgrades, including regression testing • Administer SAP BTP services, including Cloud Connector, destinations, and integration flows (SAP Integration Suite). • Troubleshoot and resolve complex integration, configuration and authorization issues. • Manage key user extensibility including custom fields, logic & business objects • Support configuration adjustments and troubleshooting in collaboration with business teams • Maintain configuration elements where appropriate (e.g. CBC, org structure, number ranges, document types) • Coordinate SAP incidents and manage collaboration with SAP support and external partners while ensuring effective knowledge transfer to internal teams