• Back-office Tasks • Front Desk Tasks • Patient Scheduling • Appointment Confirmations • Medical Transcription • Virtual Scribing / Medical Charting • Chart Management • Patient Records Management • Check Insurance Eligibility / Insurance Verifications • Referrals • Medical Billing Support • Patient Care Coordination and Follow-ups

• Own complex calendar and inbox management across three companies, using prioritization judgment (not just scheduling) • Act as a gatekeeper and decision-support partner by triaging requests, drafting responses, and recommending next actions • Prepare and organize board materials, executive reports, and leadership documentation with strong accuracy and confidentiality • Track cross-company projects, deliverables, and deadlines so critical work is visible, moving, and completed on time • Coordinate cross-functional initiatives by aligning stakeholders, running follow-ups, and removing execution blockers • Improve internal workflows by documenting processes, streamlining recurring work, and introducing more efficient systems • Support basic bookkeeping workflows in QuickBooks, including transaction categorization and operational finance admin • Provide light marketing/admin coordination (task-based execution support, not strategic ownership) • Help drive internal AI adoption by identifying repeatable work, testing tools, and creating simple playbooks for team usage • Maintain high-quality operational “runway” for the executive: meeting prep, context briefs, and proactive reminders that prevent surprises

• Manage and prioritise executive email communications, coordinate calendars, meetings, travel arrangements, and provide administrative support. • Act as a traffic coordinator, managing project flow between the executive, creative team, and external service providers. • Obtain detailed project briefs and clarify requirements with stakeholders before briefing suppliers. • Source and obtain quotes from service providers, prepare initial cost estimates, and assist with project budget tracking. • Assist with report preparation, presentations, and maintain organised records of briefs, quotes, and project documentation. • Coordinate timelines and ensure marketing deliverables are completed on schedule, providing regular project updates and progress reports. • Collaborate closely with the executive to ensure operational efficiency and reduce administrative bottlenecks.

Title: Senior Executive Assistant Location: United States Job Description: to the Chief Growth Officer Alianza | Remote (Mountain or Pacific Time Preferred) About the Role Alianza is looking for a high-caliber Senior Executive Assistant to support the Chief Growth Officer during a period of rapid global growth and organizational scale. This is a highly trusted partnership role supporting a senior executive responsible for global commercial operations across sales, customer success, solutions engineering, professional services, operations, and growth marketing. The role involves frequent coordination with C-suite executives at some of the world's largest telecommunications and technology companies, along with extensive domestic and international travel. Success in this role requires anticipation, judgment, operational excellence, and the ability to thrive in a fast-moving environment where priorities shift quickly and discretion matters. This is not a traditional "calendar management" role. You will help create leverage for the CGO by reducing operational drag, protecting executive focus, and helping the Office of the CGO operate at a high level. You will also provide meaningful support to a second senior leader on the commercial team, making this a role that sits at the center of Alianza's go-to-market leadership. What You'll Own Executive Calendar & Prioritization - Proactively manage a highly dynamic executive calendar across multiple time zones, customers, internal stakeholders, and international travel schedules - Protect focus time and help prioritize the highest-value meetings and interactions - Coordinate directly with executive assistants and chiefs of staff across Fortune 500 telecommunications and technology companies - Anticipate conflicts, sequencing issues, and scheduling inefficiencies before they become problems - Partner closely with the CEO's office and executive leadership team on internal cadence and planning Travel & Logistics - Own end-to-end coordination of complex domestic and international travel - Manage multi-country itineraries, executive offsites, customer meetings, conferences, and leadership events - Handle travel contingencies calmly and proactively when plans change - Maintain executive travel profiles, preferences, loyalty programs, and operational readiness - Ensure the CGO is consistently prepared, informed, and equipped for customer-facing engagements Executive Operations & Administrative Support - Manage expense reporting, approvals, receipts, reimbursements, and administrative workflows - Help streamline operational processes that create unnecessary executive overhead - Coordinate logistics for leadership meetings, customer engagements, speaking events, and internal offsites - Support preparation and organization of briefing materials, itineraries, and meeting context as needed Communications & Coordination - Help triage inbound requests, scheduling priorities, and operational follow-up - Draft and coordinate professional communications on behalf of the CGO as context and trust develop - Serve as a polished and professional point of coordination for internal and external stakeholders - Maintain exceptional discretion with confidential business information, organizational discussions, and executive communications Support for Americas Sales Leadership - Provide dedicated scheduling and calendar support for the SVP/GM of Americas Sales, including coordination of customer meetings, internal leadership syncs, and team-facing events - Assist with travel coordination and meeting preparation for the Americas Sales leader as needed - Serve as a reliable operational resource for the Americas sales leadership team on time-sensitive coordination needs - Maintain clear prioritization - the CGO is the primary principal; Americas Sales support is structured, defined, and protected from scope creep What We're Looking For Experience - 5+ years supporting a C-suite, EVP, or SVP-level executive in a high-growth or fast-paced environment - Demonstrated experience managing complex executive travel and scheduling across multiple time zones - Experience supporting customer-facing executives who regularly engage with enterprise or Fortune 500 stakeholders - Experience supporting multiple principals simultaneously, with strong prioritization and boundary-setting skills - Experience operating alongside a Chief of Staff or within an executive office structure is strongly preferred - Prior experience in technology, SaaS, telecommunications, consulting, private equity, or other high-intensity business environments is a plus Skills & Capabilities - Exceptional organizational skills and operational follow-through - Strong executive judgment and prioritization instincts - especially when managing competing demands across principals - Ability to operate calmly and professionally in high-pressure or ambiguous situations - Excellent written and verbal communication skills - High degree of professionalism, polish, and executive presence - Strong discretion and ability to manage sensitive information appropriately - Comfortable navigating changing priorities and incomplete information - Highly proficient with Microsoft 365, Slack, calendar management systems, expense platforms, and modern collaboration tools The Right Mindset - You naturally think several steps ahead - You take pride in creating order, leverage, and operational excellence - You are proactive rather than reactive - You are comfortable partnering with strong personalities and senior executives - You know how to balance urgency with judgment - You are confident enough to push back thoughtfully when priorities conflict - You thrive supporting a leadership team - not just one person - and take ownership of making the whole system run well